Tiffany Edwards
Houston
Summary
Dedicated driver with a clean record and extensive experience at Transdev Transportation, recognized for exceptional customer service and safety management. Proficient in GPS route planning and conflict resolution, I consistently ensured timely passenger transport while maintaining vehicle compliance and optimizing operational efficiency. Expertise in route planning and vehicle maintenance, ensuring punctuality and reliability. Demonstrated problem-solving skills and strong attention to detail, enhancing overall service quality.
Overview
13
13
years of professional experience
Work History
Driver/Shuttle Van Driver
Transdev Transportation
04.2023 - 09.2025
- Operated vehicles safely and efficiently to transport passengers to designated locations.
- Adhered to traffic regulations and company policies, ensuring compliance during all driving duties.
- Conducted pre-trip inspections, identifying and reporting vehicle maintenance needs promptly.
- Assisted in training new drivers on safety protocols and operational best practices.
- Communicated effectively with dispatchers to optimize route planning and scheduling.
- Maintained accurate records of trips, including mileage and passenger counts, for reporting purposes.
- Manage up to 10 people sometimes more adjust according to kids amt of people riding.
Airport Shuttle Driver
PreFlight Airport Parking
03.2013 - 04.2023
- Ensured timely and safe transportation of passengers to and from airport terminals.
- Maintained shuttle vehicles, conducting routine inspections for optimal performance.
- Assisted passengers with luggage loading and unloading, enhancing customer service experience.
- Coordinated schedules with dispatch to minimize wait times for passengers.
- Transport up to 10 to 15 Guest to and from airport
- Trained new drivers on operational standards and safety protocols to ensure compliance.
- Monitored traffic conditions to optimize route efficiency.
- Assisted passengers with luggage handling and special needs support.
- Received numerous accolades from passengers for outstanding service and commitment to safety, contributing to the company''s reputation for excellence.
- Kept accurate records of trip details including pick-up/drop-off times, distances traveled, fuel consumption, and any notable incidents or delays.
- Developed strong working relationships with key personnel at hotels served by the shuttle service resulting in smoother coordination and more satisfied guests.
- Managed emergencies effectively during potentially stressful situations like vehicle breakdowns or medical incidents among passengers while maintaining professionalism throughout these events.
Education
High School Diploma -
Yates High School Of Communications
Houston, TX06-2002
Skills
- Time management
- Valid Driver's license
- Customer service
- Clean driving record
- Problem-solving
- Safe driving practices
- Loading and unloading
- Safety protocols
- GPS and route planning
- Vehicle inspection
- Safety management
- Driving in adverse conditions
- Equipment operation
- Passenger transportation
- Accident prevention
- Heavy lifting
- Fuel efficiency
- DOT compliance
- Appointment scheduling
- Route logs
- Conflict resolution
- Verbal and written communication
- Map reading
- Confidentiality
Timeline
Driver/Shuttle Van Driver
Transdev Transportation
04.2023 - 09.2025
Airport Shuttle Driver
PreFlight Airport Parking
03.2013 - 04.2023
High School Diploma -
Yates High School Of Communications