Tiffany Elkins
Health Service Coordinator
Liberty Lake,WA
Summary
Accomplished healthcare management professional recognized for driving productivity and operational efficiency. Expertise in strategic planning, regulatory compliance, and patient care coordination enables the delivery of high-quality services. Proven leadership skills foster effective teamwork and enhance communication, ensuring optimal service delivery in dynamic environments. Aspires to leverage management expertise to further improve patient outcomes and streamline organizational processes.
Overview
19
19
years of professional experience
Work History
Health Service Coordinator
Providence St. Luke's Rehabilitation Hospital
Spokane , WA
01.2021 - Current
- Developed online annual education and orientation for partnered and new medical providers to make training more convenient and accessible for all providers in the COHE program.
- Responsible to manage a caseload of claims from assigned territory of providers.
- Collaborate with all claim stakeholders to identify and address barriers in a timely manner to assist with return-to-work efforts.
- Provide outreach and training including the orientation of new health care providers, clinics, and support staff and annual education for enrolled providers, clinics and staff. Outreach to potential providers, businesses and labor groups.
Health Service Coordinator Assistant
St. Luke's Rehabilitation Hospital
Spokane, WA
01.2018 - 01.2021
- Labor and Industries Provider credentialing and tracking
- Care Coordination, time loss and assist with light duty job descriptions for injured workers
- Monthly and Quarterly reporting and data management
- Maintain relationships with Providers, injured workers and stakeholders
Medical Biller/Office Manager
Fourth Avenue Chiropractic
Spokane, WA
01.2011 - 01.2018
- First party, third party, LNI, patient and insurance chiropractic and massage billing using Medisoft and Chirotouch Software
- HIPPA compliance, EHR/ ICD 9/ICD 10 proficiency
- Provider credentialing
- Preparing and filing of medical liens, profit and loss reporting
Administrative Specialist
Inland Northwest Consultants
Post Falls, ID
01.2006 - 01.2011
- Project Facilitator and Coordinator- Contact with agencies/government/clients for subdivision and project approvals
- Proficient billing with QuickBooks
- Accounts receivable
- Office Notary
Education
Assist to Succeed Dental Assisting School -
Assist to Succeed Dental Assisting School
Hayden, ID12.2012
High School - General Studies
Sandpoint High School
Sandpoint, ID01.2001
A Beka Book Correspondence - General Studies
A Beka Book Correspondence
Pensacola, FL01.2001
Skills
- Staff management
- 15 years in health care
- Project Management and Facilitation
- PowerPoint, Word, Excel, Outlook, Epic
- Professionalism
- Organized
- Team player
- Oral and written communication skills
Timeline
Health Service Coordinator
Providence St. Luke's Rehabilitation Hospital
01.2021 - Current
Health Service Coordinator Assistant
St. Luke's Rehabilitation Hospital
01.2018 - 01.2021
Medical Biller/Office Manager
Fourth Avenue Chiropractic
01.2011 - 01.2018
Administrative Specialist
Inland Northwest Consultants
01.2006 - 01.2011
Assist to Succeed Dental Assisting School -
Assist to Succeed Dental Assisting School
High School - General Studies
Sandpoint High School
A Beka Book Correspondence - General Studies
A Beka Book Correspondence
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