Tiffany Elliott
Foley,AL
Summary
Professional with experience in student enrollment, database management and customer service. Expertly manages database software and systems and provides superior support for diverse needs. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
18
18
years of professional experience
Work History
Academic Registrar
Baldwin County Public Schools
06.2022 - Current
- Evaluated transfer credit eligibility for incoming students, ensuring a fair assessment process aligned with institutional policies.
- Organized, reviewed, and filed paperwork for secure recordkeeping.
- Developed comprehensive training materials for new staff members, fostering a competent and knowledgeable workforce within the registrar''s office.
- Monitored enrollment processes to meet regulations and accreditation standards.
- Enhanced student satisfaction by addressing concerns promptly, providing solutions, and offering guidance on registration matters.
- Streamlined registration processes by implementing efficient online systems and reducing wait times.
- Facilitated student registration with admissions and records departments for smooth administration processes.
- Assisted with accreditation efforts through meticulous record-keeping and timely submission of required documentation.
- Supported academic advising efforts by providing timely access to student records, enabling informed decision-making about course selections and degree progress.
- Optimized scheduling procedures for classrooms and facilities, resulting in reduced conflicts and improved resource allocation across campus activities.
- Reduced errors in transcript processing through careful attention to detail while entering grades into the system.
- Participated in the development of institutional policies related to registration, grading, and graduation requirements, ensuring a consistent approach across all departments.
- Ensured accurate student records by diligently maintaining and updating information in the database.
Academic Record Specialist (Military Liaison)
Point Loma Nazarene University
10.2019 - 06.2021
- Evaluated transfer credit eligibility for incoming students, ensuring a fair assessment process aligned with institutional policies.
- Organized, reviewed, and filed paperwork for secure recordkeeping.
- Developed comprehensive training materials for new staff members, fostering a competent and knowledgeable workforce within the registrar''s office.
- Enhanced student satisfaction by addressing concerns promptly, providing solutions, and offering guidance on registration matters.
- Monitored enrollment processes to meet regulations and accreditation standards.
- Resolved student registration issues to reduce acceptance, enrolment and payment delays.
- Verified paperwork accuracy and checked for completion prior to processing.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Greeted every guest with personable approach and provided knowledgeable service.
- Contributed to higher retention rates by closely monitoring students'' academic progress and providing support as needed.
- Prepared balanced course schedules, student rosters and class lists.
- Developed and implemented registration policies, procedures and timelines for smooth administration processes.
- Maintained positive relationships with faculty members to facilitate seamless coordination on course offerings, schedules, and other academic matters impacting students'' experiences.
- Collaborated with academic departments to ensure course availability, meeting student needs and institutional goals.
- Worked effectively in fast-paced environments.
- Proved successful working within tight deadlines and a fast-paced environment.
- Organized and detail-oriented with a strong work ethic.
Substitute Teacher
DODEA Bahrain
12.2016 - 10.2018
- Maintained day-to-day classroom management and discipline to promote learning initiatives.
- Followed lesson plans designed by absent teachers.
- Monitored student performance and provided feedback to inform instruction.
- Enforced school and class rules to maintain order in classroom.
- Developed lesson plans to align with grade-level standards and objectives.
- Developed and implemented engaging lesson plans to accommodate varied student learning styles.
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Supervised lunchroom and recess activities.
Youth Director
Full Armour Inc.
05.2018 - 09.2018
- Planned weekly groups as well as special events and overnight retreats.
- Promoted a safe and inclusive environment for all participants by establishing clear guidelines and behavioral expectations.
- Assisted in creation and implementation of missions strategy for youth to get involved in local and global missions.
- Implemented bible study and faith and life issues and social responsibility topical studies to foster effective ministry for youth education.
- Recruited, developed and encouraged volunteers and parents to provide fellowship and faith building activities for youth.
- Raised congregational awareness of needs and contributions of youth to church life and operations.
- Led training sessions for staff members to ensure they were equipped with essential knowledge in areas such as youth development best practices and conflict resolution strategies.
- Kept program children safe and secure at all times with proactive monitoring strategies.
Human Resource Manager
CSRA Private Duty Inc,.
05.2013 - 05.2014
- Processed employee claims involving performance issues and harassment.
- Instructed senior leaders on appropriate employee corrective steps.
- Coordinated company-wide training programs to enhance workforce skills and promote professional growth.
- Managed complex benefits administration, ensuring accurate enrollment and timely processing of claims.
- Fostered positive work environment through comprehensive employee relations program.
- Promoted diversity and inclusion within the workplace by initiating targeted training programs and implementing inclusive hiring practices.
- Updated training processes by reviewing existing documentation, leveraging feedback from associates and working with legal and compliance teams.
- Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
- Maintained accurate HR records in compliance with applicable laws, ensuring efficient data retrieval when required.
- Devised hiring and recruitment policies.
- Recruited top talent to maximize profitability.
Data Entry Clerk
AMERESCO
06.2008 - 01.2009
- Supported various departments with ad hoc data entry requests, enabling them to make informed decisions based on accurate information.
- Secured and protected data from unauthorized access by complying with security protocols.
- Verified entered data against source documents to maintain consistency across multiple platforms within the organization.
- Expedited data entry tasks through the use of keyboard shortcuts and customized software tools.
- Created and maintained data entry logs to track data entry activities.
- Conducted audits of existing data entry processes.
- Maintained a high level of accuracy and speed through continuous self-assessment, surpassing company standards consistently.
- Verified accuracy of data entered into system to produce error-free reports.
- Developed and maintained databases to store customer information.
- Contributed to cost savings through efficient use of resources during high-volume periods such as year-end reporting.
- Managed and organized documents for data entry tasks.
- Communicated with supervisors and colleagues to process data quickly and resolve discrepancies.
Summer School Secretary
CAO Of Scioto County
06.2006 - 08.2006
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Ensured a safe learning environment by monitoring visitor access according to school policies.
- Performed clerical and administrative support duties to optimize workflow procedures.
- Promoted positive relationships among staff members through effective communication skills in collaborative efforts.
Education
Bachelor of Arts - History
Shawnee State University
Portsmouth, OH06.2008
Skills
- Records Management
- Heartsaver CPR AED
- Course Scheduling
- Enrollment Management
- Academic Calendar Management
- Database Administration
- Transfer credit evaluation
- Admissions Support
- Academic advising
- Higher Education Administration
- Report Generation
- Friendly, Positive Attitude
- Organizational Skills
- Supervision and leadership
- Networking
- Problem-Solving
- Time Management
- Google Drive
- Excellent Communication
- Good Telephone Etiquette
- Customer Relations
- Task Prioritization
- Written Communication
- Quality Assurance
- Computer Skills
- Analytical Thinking
- Attention to Detail
- Teamwork and Collaboration
Skills Abilities
Lead and placed over 30 teenage volunteers to be teacher assistants during Summer Vacation Bible School. Conducted weekly meetings with Middle and High School Students. Created a curriculum and discussion points on various topics. Conducted training session for students to volunteer with the Summer Vacation Bible School program. Created monthly calendars to set the schedule of meetings and trainings., Volunteer volleyball coach, 2 years, Created rosters, managed all player eligibility requirements based on weekly grade reports. Organized transportation to away games as the school did not provide transportation., Supervised approximately 40 Gifted Elementary students, Managed communication between Teachers, Parents, and Students. Responsibilities included creating group projects, games, and challenges to provide extra support to exceptional students. This was in addition to regular substitute teaching requirements., Created detailed spread sheets and reports for Energy Efficiency Company. Improved previous data entry process by updating over 20,000 water meter locations, their individual identification serial numbers, and GPS coordinates., Collected information for approximately 100 students from 11 different school districts regarding attendance and grades to ensure all requirements were being met to complete the summer school curriculum., Collected and updated Human Resource Personnel information for over 300 Home Health Care Aides including Driver's License, Car Insurance, CPR/ First Aide Certifications, CNA Registrations, and updated tax information upon their request. Ran monthly reports to ensure compliance with State Laws., Evaluation of transcripts and data entry in accordance with University policy and VA Benefits., Extensive experience conducting interviews and hiring processes for multiple organizations., Managed communication processes at a County Courthouse for attorneys, clerks, and judges., Accounted for all communications between Home Health Care Aides and clients. Used electronic personnel file for detailed account of all communication between CSRA Private Duty, INC. and employee., Used various social media platforms to market NSA Bahrain's Chapel Youth Program. Effectively communicated updated information between parents and students., Coordinated training for incoming employees to perform various tasks as Home Health Care Aides. Ensured training was in compliance with State Law.
References
- Jennifer Standard, jmechols07@yahoo.com, 1-706-401-0508
- Ryan Kersting-Schlimgen, Ryan.kersting-schlim@navy.mil, 1-406-868-7799
- Brittany Hair, Brittanyahair@gmail.com, 1-808-225-1411
Timeline
Academic Registrar
Baldwin County Public Schools
06.2022 - Current
Academic Record Specialist (Military Liaison)
Point Loma Nazarene University
10.2019 - 06.2021
Youth Director
Full Armour Inc.
05.2018 - 09.2018
Substitute Teacher
DODEA Bahrain
12.2016 - 10.2018
Human Resource Manager
CSRA Private Duty Inc,.
05.2013 - 05.2014
Data Entry Clerk
AMERESCO
06.2008 - 01.2009
Summer School Secretary
CAO Of Scioto County
06.2006 - 08.2006
Bachelor of Arts - History
Shawnee State University
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