Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tiffany Elliott

Summary

Senior Billing Specialist with extensive expertise in patient confidentiality, data security, and HIPAA compliance. Demonstrates a strong track record in managing Medicaid projects, updating ICD-9 codes, and resolving billing discrepancies to enhance accuracy and efficiency. Highly motivated to leverage profound knowledge in patient needs assessment and revenue forecasting to drive innovative billing solutions.

Overview

7
7
years of professional experience

Work History

Senior Billing Representative

Accredo
10.2023 - Current
  • Update ICD-9 codes per federal/state changes, enhancing compliance
  • Code claims from EOMB's and EOB's, ensuring accuracy
  • Resolve incorrect insurance payments and EOB denials, reducing outstanding accounts
  • Review and convert outpatient records to CPT codes, improving billing accuracy
  • Proactively resolve incorrect insurance payments and EOB denials, significantly decreasing outstanding accounts and improving cash flow efficiency
  • Implement advanced coding techniques, streamlining the billing process
  • Develop efficient strategies to handle complex cases, improving overall productivity

Patient care advocate

Cigna
10.2021 - 10.2023
  • Guided patients in accessing financial and legal support, ensuring essential resources were available
  • Reviewed and negotiated medical bills, resolving disputes and ensuring billing accuracy
  • Communicated with healthcare providers to gather information and advocate effectively for patients
  • Resolved conflicts between patients and insurance companies, enhancing overall satisfaction
  • Provided compassionate service, addressing patient questions and concerns with care
  • Liaised between patients, healthcare providers, and insurance companies to streamline communication and resolve conflicts, ensuring optimal patient outcomes

Registrar

Stormont Vail hospital
05.2019 - 10.2021
  • Directed patients to appropriate locations, ensuring timely and accurate access, enhancing patient flow
  • Validated patient identities and demographic information per hospital policy, maintaining data integrity
  • Calculated patient liabilities for scheduled services, providing precise estimates and improving financial transparency
  • Updated comprehensive data sets, confirming details with patients or their representatives, ensuring accuracy and compliance

Personal Baker

Central national bank
10.2018 - 05.2019
  • Opened new checking and savings accounts for customers, ensuring compliance with banking regulations
  • Processed money orders, bank checks, direct deposits, and electronic payments efficiently
  • Assisted clients with loan applications, coordinating with loan officers to facilitate approvals
  • Recruited, trained, and led a team of four new hires, enhancing team performance and customer service

Education

Bachelor degree - Business Administration

University of Arizona global campus
04.2023

Skills

  • Providing Information and Resources
  • Patient Confidentiality and Data Security
  • Administrative and Office Support
  • Verbal and Written Communication
  • Microsoft Office
  • HIPAA Compliance

Timeline

Senior Billing Representative

Accredo
10.2023 - Current

Patient care advocate

Cigna
10.2021 - 10.2023

Registrar

Stormont Vail hospital
05.2019 - 10.2021

Personal Baker

Central national bank
10.2018 - 05.2019

Bachelor degree - Business Administration

University of Arizona global campus
Tiffany Elliott