Tiffany Ennels
Forney
Summary
Knowledgeable social worker with hands-on experience in providing compassionate support to diverse client populations. Successfully engaged in case management, facilitating access to community resources, and conducting needs assessments. Demonstrated empathy and effective communication skills to build trust and rapport with clients.
Overview
11
11
years of professional experience
Work History
CHIEF MARKETING OFFICER
Tri-County Protective Services, LLC
Dallas
09.2014 - Current
- Managed branding campaigns and event marketing initiatives in print, video, web and social media.
- Led product launch campaigns, ensuring timely delivery and strong market presence upon release.
- Developed and implemented B2B marketing strategy and overall communication plans to produce long-term partners.
- Streamlined internal communication channels, fostering collaboration among various departments within the organization.
BACHELOR OF SOCIAL WORK INTERN
Wilkinson Center
Dallas
08.2024 - 05.2025
- Facilitated psychoeducational groups, teaching coping skills and strategies for managing mental health challenges.
- Promoted self-advocacy among clients through skill-building activities designed to increase confidence in navigating complex systems.
- Advocated for clients' needs within the social service system, securing necessary resources and supports.
- Built rapport with clients through empathetic listening, establishing trust and fostering open communication.
SERVER
Puttshack
Addison
08.2023 - 08.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
CLAIMS REPRESENTATIVE
State Farm
Richardson
06.2018 - 03.2022
- Worked productively in fast-moving work environment to process large volumes of claims.
- Followed up with customers on unresolved issues.
- Improved customer satisfaction by providing timely and accurate information on claim status and resolution.
- Maintained compliance with industry regulations by adhering to established procedures and guidelines in claims handling.
Education
Master of Social Work - Social Work
The University of Texas At Arlington
Arlington, TX12.2025
Bachelor of Social Work - Social Work
The University of Texas At Arlington
Arlington, TX12.2024
Associate of Arts - Social Work
Dallas College
Dallas, TX12.2022
Skills
- Strong work ethic
- Attention to detail
- Case management
- Compassionate
- Client advocacy
- Conflict resolution
- Mental health support
- Community outreach
- Crisis intervention
Timeline
BACHELOR OF SOCIAL WORK INTERN
Wilkinson Center
08.2024 - 05.2025
SERVER
Puttshack
08.2023 - 08.2024
CLAIMS REPRESENTATIVE
State Farm
06.2018 - 03.2022
CHIEF MARKETING OFFICER
Tri-County Protective Services, LLC
09.2014 - Current
Master of Social Work - Social Work
The University of Texas At Arlington
Bachelor of Social Work - Social Work
The University of Texas At Arlington
Associate of Arts - Social Work
Dallas College
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