Tiffany Ensign
Lake Placid,FL
Summary
Dedicated professional successful at handling numerous clients and difficult individuals. Focused on attending to various customer needs with history achieving and exceeding expectations. Expert salesperson and team leader.
Overview
7
7
years of professional experience
Work History
Account Manager
Integrity Fulfillment Inc dba Consumrbuzz
Lake Worth, Florida
10.2017 - 09.2024
- Developed and maintained relationships with key accounts to ensure customer satisfaction.
- Analyzed client data and identified opportunities for growth.
- Managed multiple accounts simultaneously while meeting deadlines.
- Maintained accurate records of all customer interactions in the CRM system.
- Provided technical support to customers when needed.
- Built and maintained productive relationships with customers and internal partners.
- Developed successful customer relationships and quickly resolved service requests to increase sales.
- De-escalated customer interactions by providing alternative tactics to solving problems and satisfying customer needs.
- Pitched to new clients by leveraging client base and targeting strategic partnerships.
- Listened to customer needs to identify and recommend best products and services.
Skills
- Customer Service
- Lead Development
- Sales Development
- Account Management
- Customer training
- Sales Analysis
- Schedule Management
- Client Relationship Management
Custom
- Fast Learner
- CRM Trained
- Teamwork
- Customer Service
Timeline
Account Manager
Integrity Fulfillment Inc dba Consumrbuzz
10.2017 - 09.2024
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