Tiffany Esparza
Bakersfield,CA
Summary
Compassionate Care Case Manager known for high productivity and efficient task completion. Specialize in patient advocacy, interdisciplinary communication, and resource management to support client needs effectively. Excel in active listening, empathy, and problem-solving to navigate complex case scenarios with ease.
Overview
6
6
years of professional experience
Work History
After Care Case Manager
Open Door Network
Bakersfield, California
05.2024 - Current
- Coordinated services among healthcare providers and community resources.
- Scheduled appointments and managed client follow-up communications.
- Documented case notes and maintained accurate client records.
- Provided crisis intervention services when needed.
- Assisted clients in accessing housing resources and support services.
- Coordinated with local agencies to facilitate housing applications and referrals.
- Conducted assessments to determine client eligibility for housing programs.
- Provided information about available housing options and community resources.
- Conducted assessments to determine eligibility for rental assistance programs.
Patient Care Taker
In Home Supportive Services
01.2022 - Current
- Assisted with feeding, and monitored intake to help patients achieve nutritional objectives.
- Collaborated with healthcare professionals to ensure proper care for each individual patient.
- Organized medications and reminded clients of their schedules for intake.
- Assisted clients with daily living activities and personal hygiene tasks.
Substitute Aid
Kern County Superintendent Of Schools
03.2020 - Current
- Maintained smooth classroom operations by assisting teachers with any administrative, instructional or student support need.
- Promoted student progress by assisting with assignments and special projects.
- Enforced school rules, dress code and behavior to offer positive, learning-oriented environment to students.
- Assisted students with personal hygiene needs such as hand washing and toileting.
Front End Lead Manager
Dollar General
- Monitored cash drawer. checkout stations to verify adequate cash supply.
- Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
- Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers.
Education
GED -
Bakersfield Adult Schools
Bakersfield, CASkills
- Staff supervision and delegation
- Quality assurance in merchandising
- Independent leadership
- Training and coaching
- Operational procedures management
- Performance reporting and analysis
- Health and safety compliance
- Case management
- Crisis intervention
- Client assessments
- Resource coordination
- Housing support
- Customer service
Timeline
After Care Case Manager
Open Door Network
05.2024 - Current
Patient Care Taker
In Home Supportive Services
01.2022 - Current
Substitute Aid
Kern County Superintendent Of Schools
03.2020 - Current
Front End Lead Manager
Dollar General
GED -
Bakersfield Adult Schools
Similar Profiles
Diego GuillenDiego Guillen
Warehouse Worker at The Open Door NetworkWarehouse Worker at The Open Door Network
Claro GonzalezClaro Gonzalez
Manager at Open Door Network MariaManager at Open Door Network Maria
ALYSSA BROWNALYSSA BROWN
Housing Navigator/ Case Manager at The Open Door NetworkHousing Navigator/ Case Manager at The Open Door Network
Dominic MarquezDominic Marquez
Used Car Sales Associate at Zamora AutosalesUsed Car Sales Associate at Zamora Autosales
ARIEL MEZA MEDINAARIEL MEZA MEDINA
Server/Prep at Dewar’s Candy ShopServer/Prep at Dewar’s Candy Shop