Experienced Property Manager with a proven track record of maximizing property value, reducing vacancies, and improving operations. Skilled in tenant relations, lease negotiation, and budget management. Strong communicator and problem solver.
Overview
5
5
years of professional experience
Work History
Community Director/Leasing Manager
FPI Management
03.2025 - Current
Prepared and processed applications, initial payments and security documentation for new residents.
Managed digital and physical office records and used one-site tools to track trends and report on metrics.
Helped to establish community norms and ground rules for open communication and responsible conduct.
Increased occupancy rate with improved marketing and tenant relations strategies.
Contributed to successful hiring processes by vetting and interviewing applicants.
Communicated effectively with owners, residents, and on-site associates.
Introduced prospective tenants to types of units available and performed tours of premises.
Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
Property Manager
Pacifica Residential
10.2020 - 03.2025
Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
Completed final move-out walk-throughs with tenants to identify required repairs.
Coordinated with janitorial vendors on upkeep of the exterior.
Monitored progress of maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.
Maintained original leases and renewal documents in digital and hardcopy format for property management office.
Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
Delivered emergency 24-hour on-call service for tenants on building issues.
Coordinated appointments to show marketed properties.
Conducted regular inspections of both interior and exterior of properties for damage.
Kept properties in compliance with local, state, and federal regulations.