Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Tiffany Evans

Smyrna,GA

Summary

Dynamic leader with a proven track record at OptumRx, adept in pharmacy software proficiency and exceptional problem-solving skills. Excelled in enhancing pharmacy efficiency and compliance, supervising teams to exceed goals. Skilled in inventory control and fostering collaborative environments, demonstrating a strong work ethic and effective communication.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Lead Pharmacy Technician

OptumRx
11.2019 - Current
  • Supervise 7 pharmacy technicians and coordinated day-to-day assignments.
  • Helped maintain a clean and organized workspace for optimal efficiency during high-volume periods.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Promoted teamwork among pharmacy staff, fostering a collaborative environment for improved productivity.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Maintained and updated patient records, prescription information and patient data in accordance with HIPAA regulations.
  • Optimized inventory management, regularly reviewing stock levels and placing timely orders to prevent shortages or overstocking issues.
  • Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
  • Maintained compliance with all federal and state regulations related to pharmaceutical operations, ensuring accurate record-keeping and documentation practices.
  • Enhanced pharmacy efficiency by streamlining prescription processing and medication dispensing procedures.
  • Maintained proper drug storage procedures, registries, and records for controlled drugs.

Restaurant Manager

Steak N Shake
11.2007 - 11.2019
  • Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
  • Carefully interviewed, selected, trained, and supervised staff.
  • Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
  • Reconciled cash and credit card transactions to maintain accurate records.
  • Correctly calculated inventory and ordered appropriate supplies.
  • Tracked daily sales transactions and invoices for accurate and updated financial reporting.
  • Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
  • Conducted performance evaluations for staff members, identifying areas of improvement while recognizing outstanding achievements as well.
  • Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.

H H Gregg

Assistance Store Manager
09.2009 - 08.2011
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.

Education

General Education Diploma
05.2019

Skills

  • Problem-solving skills
  • Pharmacy Software Proficiency
  • Inventory Control
  • Order Verification
  • Prescription Processing
  • Drug storage procedures
  • FDA and HIPAA compliance
  • Data Entry

Certification

Pharmacy Technican License

License number -PHTC052603

Timeline

Lead Pharmacy Technician

OptumRx
11.2019 - Current

H H Gregg

Assistance Store Manager
09.2009 - 08.2011

Restaurant Manager

Steak N Shake
11.2007 - 11.2019

General Education Diploma

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Tiffany Evans