Tiffany Farez-Cajamarca
Summary
Professional with an eager to approach to grow and adapts to new circumstances and challenges that may arise. Known for effective team collaboration, adaptability, and warm approach. Focused in inventory management, staff training, and customer service excellence. Consistently reliable and proactive in responding to changing needs.
Overview
5
5
years of professional experience
Work History
Assistant Manager
Aerin
10.2024 - Current
- Assisted in managing daily operations to ensure efficient workflow and service quality.
- Developed training materials and facilitated onboarding for new staff members.
- Streamlined inventory management processes, enhancing accuracy and reducing discrepancies.
- Facilitated communication between departments to ensure alignment on promotions and inventory levels.
Client Advisor
Dolce & Gabbana
07.2024 - 09.2024
- Strengthened client relationships through regular communication and proactive follow-up on inquiries.
- Maintained in-depth knowledge of industry trends and products, ensuring accurate guidance for clients.
- Enhanced client satisfaction by providing personalized advice and tailored product recommendations.
Sales Associate
Wolford
07.2023 - 10.2023
- Maintained store visual appeal and promoted specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Listened to customer needs and desires to identify and recommend optimal products.
- Created inviting environment for customers by maintaining store organization and cleanliness.
Client Advisor
Zimmermann
06.2022 - 01.2023
- Solved customer challenges by offering relevant products and services
- Maintained records related to sales, returns and inventory availability.
- Assisted customers with prompt and polite support in-person and via telephone.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Developed professional relationships with customers to increase loyalty, retention and rapport.
Sales Associate
Jacadi
07.2021 - 10.2021
- Solved customer challenges by offering relevant products and services
- Provided positive first impressions to welcome existing, new, and potential customers.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
Education
Business Administration
Suffolk County Community College
Selden, NY05.2024
Skills
- Adaptable and Flexible
- Friendly and Helpful
- Client Relations
- Follow-Up Skills
- Engaging with Customers
- Document Control
Timeline
Assistant Manager
Aerin
10.2024 - Current
Client Advisor
Dolce & Gabbana
07.2024 - 09.2024
Sales Associate
Wolford
07.2023 - 10.2023
Client Advisor
Zimmermann
06.2022 - 01.2023
Sales Associate
Jacadi
07.2021 - 10.2021
Business Administration
Suffolk County Community College