Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tiffany Farrell

Florence,SC

Summary

Driven and customer-focused professional with a proven track record in cash handling and customer service, demonstrated at HAMRICK'S and other retail settings looking to obtain an entry position in healthcare. Excelled in payment processing and building customer relationships, leading to increased sales and repeat business. Skilled in drawer balancing and adept at providing product recommendations, ensuring high levels of customer satisfaction. Punctual and honest cashier and customer service representative with solid background in fast-paced, ever changing, and challenging environments. Satisfies customers with exceptional service. Uses slow periods effectively to stay on top of daily chores while pursuing opportunities to help team improve service and reduce waste. Committed and hardworking customer service representative with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions, and ringing up customers. Creative problem-solver versed in customer service. Friendly and reliable customer service representative offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude.

Overview

13
13
years of professional experience

Work History

CASHIER/CUSTOMER REP

HAMRICKS
09.2018 - 11.2019
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Addressed customer needs and made product recommendations to increase sales.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Welcomed customers and helped determine their needs.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Built relationships with customers to encourage repeat business.

CASHIER/SALES REP

New York & Company
06.2007 - 07.2009
  • Welcomed customers and helped determine their needs.
  • Addressed customer needs and made product recommendations to increase sales.
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Upsold additional products and services to increase revenue.
  • Built relationships with customers to encourage repeat business.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.

WAITRESS/ HOSTESS

PIZZA CHEF FLORENCE
11.2006 - 04.2007
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Used cash registers and credit card machines to cash out customers.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Answered customers' questions, recommended items, and recorded order information.
  • Processed orders and sent to kitchen employees for preparation.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Supervised set up of banquet food stations and coordinated service to multiple dining areas.
  • Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.

Education

Some High School

West Florence High School
Florence, SC
05.2004

Skills

  • Payment Collection
  • Product Recommendations
  • Drawer balancing
  • Customer Service
  • Cash Handling
  • Returns processing
  • Payment Processing
  • Customer Assistance
  • Product restocking
  • Cash Register Operation

Timeline

CASHIER/CUSTOMER REP

HAMRICKS
09.2018 - 11.2019

CASHIER/SALES REP

New York & Company
06.2007 - 07.2009

WAITRESS/ HOSTESS

PIZZA CHEF FLORENCE
11.2006 - 04.2007

Some High School

West Florence High School
Tiffany Farrell