Tiffany Farrington
Customer Service
12502 Trail Blazer Loop Apt.201,FL
Summary
Dynamic and dedicated professional with extensive experience at Walmart and Speedway Gas Station. Proven track record in enhancing customer satisfaction through exceptional service and strong relationship-building skills. Proficient in cash handling and POS systems, while consistently maintaining a clean and organized environment. Recognized for reliability and a strong work ethic in fast-paced settings.
Professional fuel service specialist prepared for this role. Adept at managing fuel station operations efficiently, ensuring customer satisfaction, and maintaining safety protocols. Known for strong teamwork and adaptability in dynamic environments. Reliable and focused on delivering high-quality service with excellent communication and multitasking abilities.
Overview
9
9
years of professional experience
Work History
Online Personal Shopper
Walmart
04.2019 - 01.2022
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Reviews orders prior to pick up for accuracy and purchase-by dates.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Worked productively with customers to meet order requirements and service expectations.
- Tracked substitutions and informed customers of changes.
- Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
- Established strong rapport with repeat clients, fostering long-term relationships built on trust and reliability.
Fuel Station Attendant
Walmart
05.2023 - Current
- Contributed to a strong customer retention rate by fostering positive relationships through friendly conversation and attentive service.
- Maintained a professional appearance and attitude while on duty to represent the company positively in all interactions with customers or vendors.
- Maintained a clean and organized station by conducting regular inspections and addressing spills or debris promptly.
- Ensured accurate fuel dispensing by monitoring pumps, gauges, and meters during operation.
- Prevented theft or fraud incidents through vigilance in monitoring customer activity around the premises.
- Improved customer satisfaction by providing efficient and courteous service during fuel transactions.
- Enhanced safety measures by routinely inspecting equipment and reporting any malfunctions or potential hazards to management.
- Cleaned up gas and other spills in accordance with spill procedures.
- Processed fuel and merchandise transactions by operating POS system with accuracy.
- Resolved customer complaints promptly and professionally to enhance customer loyalty and increase client base.
Assistant Manager
Speedway Gas Station
11.2015 - 01.2022
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
- Monitored sales trends to adjust pricing strategies for optimal profitability.
- Coached new employees, ensuring smooth onboarding process and quicker adaptation to their roles.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Oversaw daily operations to maintain store cleanliness and organization.
- Analyzed sales data to identify trends and adjust inventory orders accordingly.
- Led weekly team meetings to discuss goals and review performance, fostering culture of continuous improvement.
Cashier
SSP America
02.2022 - 03.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Helped customers complete purchases, locate items, and join reward programs.
Education
High School Diploma -
Adison High School
Tampa, FL05-2006
Skills
- Product knowledge familiarity
- Strong work ethic
- Cleanliness and organization
- Patience and empathy
- Cross-training versatility
- Reliability and punctuality
- Self-motivation and initiative
- Friendly and outgoing
- Operating cash register
- Cleaning and sanitation
- Stocking
- Heavy lifting
- POS systems
- Lottery ticket sales
- Age verification
- Cash handling expertise
- Professional appearance
- Customer service
- ID verification
- Punctual and reliable
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Timeline
Fuel Station Attendant
Walmart
05.2023 - Current
Cashier
SSP America
02.2022 - 03.2023
Online Personal Shopper
Walmart
04.2019 - 01.2022
Assistant Manager
Speedway Gas Station
11.2015 - 01.2022
High School Diploma -
Adison High School
Similar Profiles
Benjamin BrownBenjamin Brown
CAP Team 1 Associate at WalmartCAP Team 1 Associate at Walmart
Logan PowellLogan Powell
Cart Associate at WalmartCart Associate at Walmart
Rylee MarheineRylee Marheine
Seasonal Associate at WalmartSeasonal Associate at Walmart
Kiranjeet KaurKiranjeet Kaur
Deli Associate at WalmartDeli Associate at Walmart
Gustavo CastanoGustavo Castano
Bus Operator at First Transit IncBus Operator at First Transit Inc