Tiffany Felder
Cibolo,TX
Summary
Self-motivated, detail-oriented Accounting Specialist with 13 years of experience managing accounting needs across multiple platforms with sound judgment and decision-making skills. Dedicated to managing and providing excellent customer support.
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
17
17
years of professional experience
Work History
AR Accountant
Maldonado Nursery & Landscaping
09.2023 - Current
- Streamlined accounts receivable processes to enhance cash flow management.
- Reconciled customer accounts, ensuring accuracy and timely resolution of discrepancies.
- Managed collections efforts, improving overdue account recovery rates.
- Worked effectively in fast-paced environments.
- Demonstrated strong organizational and time management skills whil
- e managing multiple projects.
- Preparing, posting, verifying, and recording customer payments and transactions related to accounts receivable.
- Maintaining records of project types and past due collection procedures in accordance with state and local laws.
- Drafting correspondence for standard past-due accounts and identifying delinquent accounts.
- Contacting delinquent accountholders to request payment and ensuring accurate financial records.
- Process deposits and progress payments for landscaping jobs
- Assist with month-end close and AR reconciliations
- Prepare AR reports for management review
- Maintain organized and accurate financial records
Accounting and Donor Services Associate
Jewish Federation of San Diego
12.2019 - 03.2023
- Accurately coded and imported daily pledges while ensuring donations are recorded using best practices to follow annual campaign structure
- Responsible for completing daily cash application batches
- Process adjustments and write-offs per donor or internal staff requests
- Run routine and ad-hoc queries that report data in support of campaign and accounting operations
- Research and respond to all donor inquiries through email and over the phone
- Work with the Controller to reconcile database information to the general ledger
- Manage monthly and quarterly statements, tax statement, and daily donor acknowledgment processes
- As needed, assist as backup for various accounting functions
- Reviewed donor installment payments and monthly recurring credit card payments
- Reviewed weekly pledge report for accuracy of pledge amounts, open/closed status, etc.
- Created monthly tenant invoices and maintain accurate payment files of tenants
Client Accounting Specialist
AMN Healthcare Services Inc
10.2018 - 11.2019
- Verified data integrity and accuracy.
- Performed initial client assessment and analysis to begin research process.
- Accurately posted payments and adjustments both electronically and manually.
- Managed large volumes of data efficiently and with great care daily.
- Coordinated with other internal departments and customers to keep operations running smoothly and solve both routine and complex problems.
- Prepared adjustments, refunds, and payment applications in accordance with Client AR procedures.
- Demonstrated awareness of client contracts, billing and timekeeping processes to properly service accounts.
- Created and manipulated reports in Great Plains to identify past due balances, unapplied cash balances, and client trends.
- Maintained a working relationship with Account Manager, Contract Account Specialist, and Accountants to ensure proper research and support was provided for payment applications.
- Advised leadership of deteriorating accounts, potential high-risk accounts, and other impediments to prompt collections
Dedicated Account Receivable Specialist
Rackspace Managed Hosting
03.2012 - 06.2014
- Dedicated A/R Specialist for one Fortune 500 company
- Researched and resolved billing problems.
- Verified details of transactions, including funds received and total account balances.
- Performed ongoing account maintenance, to include statement of accounts, cash applications, custom invoicing and account balance reconciliations.
- Direct liaison for billing and contract processing department for support, across all segments.
- Evaluated accounting requirements during discovery meetings with potential clients.
- Developed, documents, and maintained custom one off procedures.
- Entered details such as payments, account information and call logs into the computer system.
- Performed initial client assessment and analysis to begin research process.
Account Receivable Specialist II
Rackspace Managed Hosting
02.2010 - 02.2012
- Managed multiple portfolios for corporate collections & reconciliations
- Responded to inbound inquiries regarding accounts and payments.
- Made outbound calls to customers to discuss and resolve account needs.
- Sent invoices via mail, email or online means.
- Set up and updated customer accounts with interactions, payments and personal information.
- Reviewed collection reports to determine the status of collections and the amounts of outstanding balances.
- Collected and arranged information and entered details into computer database.
Account Receivables Specialist
Robert Half Finance & Accounting Service
09.2009 - 02.2010
- Verified and logged in deadlines for responding to daily inquiries
- Improved communication efficiency as primary liaison between departments, clients and vendors.
- Calculated figures such as discounts, percentage allocations and credits
- Verified details of transactions, including funds received and total account balances
- Researched and resolved billing and invoice problems
- Designed electronic file systems and maintained electronic and paper files
- Copied, logged and scanned supporting documentation.
- Balanced reports to submit for approval and verification.
Accounting Specialist
Flasher Equipment
09.2008 - 09.2009
- Coded the general ledger and processed vendor invoice payments.
- Researched and resolved billing and invoice problems.
- Assisted in month-end balance sheet reviews and reconciled any variances.
- Entered, edited and posted weekly certified payroll for 200+ employees on 15 projects.
- Managed accounts payable for 15 vendors, including credit card payments for up to 10 crews.
- Received, recorded, and banked cash, checks, and vouchers as well as reconciled records of bank transactions.
- Reconciled bank statements to clients' books and prepared financial statements from client documents.
- Reviewed collection reports to determine the status of collections and the amounts of outstanding balances.
- Researched topics and completed due diligence to resolve issues in a timely manner.
- Set up and updated customer accounts with interactions, payments and personal information.
Education
Bachelor of Science - Business Administration
Grand Canyon University
Phoenix, AZ12-2024
Associate of Arts - Accounting Fundamentals
University of Phoenix
Tempe, AZ01.2018
Skills
- Strong communication skills
- Account reconciliations
- Thrives under pressure
- Flexible team player
- Effective time management
- Customer-oriented
- Invoicing and collections
- Self-motivated professional
Timeline
AR Accountant
Maldonado Nursery & Landscaping
09.2023 - Current
Accounting and Donor Services Associate
Jewish Federation of San Diego
12.2019 - 03.2023
Client Accounting Specialist
AMN Healthcare Services Inc
10.2018 - 11.2019
Dedicated Account Receivable Specialist
Rackspace Managed Hosting
03.2012 - 06.2014
Account Receivable Specialist II
Rackspace Managed Hosting
02.2010 - 02.2012
Account Receivables Specialist
Robert Half Finance & Accounting Service
09.2009 - 02.2010
Accounting Specialist
Flasher Equipment
09.2008 - 09.2009
Associate of Arts - Accounting Fundamentals
University of Phoenix
Bachelor of Science - Business Administration
Grand Canyon University