Tiffany Felix
Odenton,MD
Summary
Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care, triage and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Dialysis Registered Nurse
Concord Hospital
06.2023 - Current
- Advocated for and strived to protect health, safety, and rights of patient.
- Conveyed treatment options, diagnosis information and home care techniques to patients and caregivers to continue care consistency.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
- Reported findings to quality departments after conducting routine restraint audits and worked with team to devise corrective actions for deficiencies.
- Managed patients recovering from medical or surgical procedures.
- Implemented successful healthcare program through professionalism, quality of care, medical teaching and patient satisfaction.
- Spearheaded and implemented new projects to expand scope of engagement.
Home Health RN Case Manager
Caring Friends Home Care
01.2019 - 12.2023
- Advised and coached patients progressing from hospitals, rehab facilities, and other medical organizations to at-home treatment settings.
- Provided physical assessments, medication, and chronic disease management to home health patients.
- Determined and addresses individual home care needs by completing detailed assessments and reviewing documentation.
- Educated patients and families on disease processes, medications and treatments.
- Assessed patients' health status and developed individualized care plans to suit needs.
- Monitored vital signs, developed and implemented care plans, and documented patient progress.
- Coordinated with other healthcare team members to support patient needs.
Travel Nurse
Medical Solutions
03.2020 - 01.2021
- Documented all elements of care and updated patient charts and confidential files to reflect changes in care plans, interventions applied, and observations.
- Delivered outstanding care to patients with various diagnoses and managed care from treatment initiation through to completion.
- Collaborated with interdisciplinary teams to develop impactful treatment plans.
- Educated patients and families about medications, treatments and lifestyle changes to better understand and manage condition.
- Developed relationships with patients and families to understand medical history and care needs.
- Developed strategies to reduce medical errors and improve patient safety.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Led teams in driving successful patient outcomes by prioritizing standard of care and best practices.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
Education
Bachelor of Science - Nursing
Capella University
Minneapolis, MN10.2024
Associate of Science - Nursing
American Institute of Alternative Medicine
Columbus, OH01.2018
Skills
- Strong clinical judgment
- Problem resolution capability
- Adept at prioritizing/managing deadlines
- Care Planning
- Chart Updating
- Data Collection
- Nursing Staff Leadership
- Case Management
- Patient Management
- Health Screening
- Medical Recordkeeping
- microsoft word, Excel, and powerpoint Use
- High Level of Autonomy
- EMR Systems
Certification
- BLS Certification
- ACLS Certification
- Stroke Scale
- Licensed Registered Nurse - Washington, DC (RN500006872)
- Licensed Registered Nurse - Maryland, USA (R241815)- MULTISTATE
Timeline
Dialysis Registered Nurse
Concord Hospital
06.2023 - Current
Travel Nurse
Medical Solutions
03.2020 - 01.2021
Home Health RN Case Manager
Caring Friends Home Care
01.2019 - 12.2023
Bachelor of Science - Nursing
Capella University
Associate of Science - Nursing
American Institute of Alternative Medicine
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