Summary
Overview
Work History
Education
Skills
Timeline
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Tiffany Ferguson

Nampa,ID

Summary

Experienced using a variety of HRIS and benefit related software. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

7
7
years of professional experience

Work History

Senior Benefits Specialist

WOODGRAIN
07.2023 - Current
  • Analyze Welfare and Supplemental Benefits
  • Organization of benefit invoice for payment processing
  • Management of Welfare Compliance plans
  • Proficient in using HRIS platforms - SAP, UKG, ADP and Successfactors
  • Develop Compensation packages for vendors
  • Processed enrollment paperwork and benefits forms.
  • Answered questions about eligibility determinations and plan options.
  • Put together reports and trend models to advise clients on best plan options.

Senior Benefits Specialist

ATARAXIS PEO
10.2019 - 05.2023
  • Process 1095’s for all ALE Clients
  • Monitor compliance federal and state regulations
  • Complete PCORI Taxes
  • Complete all CMS Reporting annually for all clients
  • Great customer service and Account Management of over 70+ groups
  • Demonstrate project management from small to large detailed plans for all 48 States
  • Explained benefits to plan participants in easy to understand terms in order to educate each on available options.
  • Coordinated and conducted employee orientations to promote understanding of coverage and options.

Billing Office Specialist

SAINT ALPHONSUS MEDICAL CENTER
07.2017 - 08.2019
  • Work closely with IT Department
  • Monitored outstanding invoices and performed collections duties.
  • Generated monthly invoices for customers in multiple formats to provide transparency.
  • Training and Onboarding for Employees
  • Used data entry skills to accurately document and input statements.
  • Trained in NexGen systems along with a DOS system for the hospital
  • Researched and resolved billing discrepancies to enable accurate billing.

Education

Associate of Science - Health Occupations

Stevens Henagar College
Boise, ID
05.2010

Diploma - General

San Dimas High School
San Dimas, CA
06.2006

Skills

  • Teamwork and Collaboration
  • Clerical Support
  • Quality Assurance
  • Analytical and Critical Thinking
  • Multitasking Abilities
  • Flexible and Adaptable
  • Excellent Communication
  • CMS Proficiency
  • 401K Compliance Management
  • Proficient in HRIS Platforms-SAP, UKG, ADP, and Successfactors
  • Health and Welfare Plans
  • Invoice Processing

Timeline

Senior Benefits Specialist

WOODGRAIN
07.2023 - Current

Senior Benefits Specialist

ATARAXIS PEO
10.2019 - 05.2023

Billing Office Specialist

SAINT ALPHONSUS MEDICAL CENTER
07.2017 - 08.2019

Associate of Science - Health Occupations

Stevens Henagar College

Diploma - General

San Dimas High School

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Tiffany Ferguson