Tiffany Ferguson
Atlanta,GA
Summary
Hardworking and enthusiastic Cook/ Customer Service representative trained in every facet of successful work. Stays on top of current and expected demands, quickly realigning tasks to handle needs. Dedicated to first-rate communication and team success.
Overview
13
13
years of professional experience
Work History
Prep Cook
Savi Provisions
01.2023 - Current
- Maintained clean, hygienic kitchen workspace by sweeping, mopping and taking out trash.
- Washed, peeled and cut fruits and vegetables in advance to save time on food preparation.
- Preserved freshness of food by storing food in designated containers and storage areas within freezer or refrigerator.
- Maintained food safety and sanitation standards.
- Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
Delivery Driver
Amazon
08.2022 - 12.2022
- Completed on-time deliveries by choosing best and most efficient routes.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Delivered packages to customer doorsteps and business offices.
Nutrition Cook
Fayette Early Learning Academy
01.2022 - 08.2022
- Assessed calories, sodium, sugar and other nutrition data to oversee children diets.
- Developed nutrition plans addressing individual child food allergies.
- Studied health needs and goals established by parents to provide nutritious and balanced meals to the children.
- Coordinated menus and ordered necessary items to prepare food for the children.
Prep Cook
Marlow's Tavern
08.2021 - 01.2022
- Maintained clean, hygienic kitchen workspace by sweeping, mopping and taking out trash.
- Washed, peeled and cut fruits and vegetables in advance to save time on food preparation.
- Preserved freshness of food by storing food in designated containers and storage areas within freezer or refrigerator.
- Received shipments and placed items on proper shelves to restock and organize restaurant pantry.
- Measured, weighed and mixed appropriate ingredients according to recipe directions.
- Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
- Maintained food safety and sanitation standards.
Line Cook
Sports And Social
04.2017 - 09.2020
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction and repeat business.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Created identical dishes numerous times daily with consistent care, attention to detail and quality.
- Changed and sanitized cutting boards, benches and surfaces between tasks to avoid cross-contamination.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Prepared food items such as meats, poultry and fish for frying purposes.
- Wrapped up and stored unused food in appropriate containers and placed in refrigerator to avoid spoilage.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
- Grilled meats and seafood to customer specifications.
- Followed restaurant stock management schedule to monitor product freshness and rotate out old products.
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
- Checked each food item for freshness and provided feedback to kitchen supervisor for removal.
- Transitioned between breakfast and lunch service.
- Collaborated with servers to collect information about specific customer desires and dietary needs.
- Maintained smooth and timely operations in preparation and delivery of meals.
Cashier
Pita By The Beirut
09.2015 - 03.2017
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
- Collected and authorized payments of guests.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
Stewardess
Intercontinental Hotel
05.2014 - 08.2015
- Mopped, swept and [Task] to reduce dirt, clean and sanitize dining area surfaces.
- Followed company safety and security policies and procedures when reporting maintenance needs and unsafe work conditions.
- Boosted team efficiency by keeping kitchen areas organized, clean and properly sanitized.
- Maintained swift pace of work to meet business demands for cleaning and supplies storage.
- Met high hotel standards for work procedures, dress, grooming, attendance and punctuality.
- Moved items from main storage areas to easily accessible small fridge, freezers and containers to support kitchen staff efficiency.
Supervisor
Kroger
10.2012 - 02.2014
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
- Evaluated employee performance and coached and trained to improve weak areas.
- Maintained compliance with company policies, objectives and communication goals.
Education
High School Diploma -
Frank McClarin High School
Atlanta, GA05.2011
Skills
- Recipe Preparation
- Regulatory Standards
- Food Spoilage Prevention
- Sanitization Protocols
- Team Oriented
- Cleaning and Organization
- Cash Register Systems
- Order Taking
- Coaching and Mentoring
- Staff Training
- Customer Assistance
- Customer Transactions
Timeline
Prep Cook
Savi Provisions
01.2023 - Current
Delivery Driver
Amazon
08.2022 - 12.2022
Nutrition Cook
Fayette Early Learning Academy
01.2022 - 08.2022
Prep Cook
Marlow's Tavern
08.2021 - 01.2022
Line Cook
Sports And Social
04.2017 - 09.2020
Cashier
Pita By The Beirut
09.2015 - 03.2017
Stewardess
Intercontinental Hotel
05.2014 - 08.2015
Supervisor
Kroger
10.2012 - 02.2014
High School Diploma -
Frank McClarin High School