Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Tiffany Fincher

Marlow,OK

Summary

Personable Front Desk Medical Receptionist skilled at facilitating patient appointments. Delivers top-notch service and support and works well under pressure. Expert in diffusing conflicts and solving patient or staff problems. Skilled administrative team member with in-depth understanding of medical standards, compliance requirements and operational procedures. Practiced problem-solver with friendly and caring mentality and excellent communication skills. Expertise in inventory management, customer service and inner-office operations. Seasoned medical records clerk with several years of hands-on experience managing patient health files in healthcare facilities. Well-versed in preparing new patient records, processing admission procedures and discharge records and obtaining records from off-site storage facilities. Organized and coordinated individual committed to adhering to hipaa privacy policies. Certified Medical Coder with comprehensive knowledge in health information management and medical billing processes. Solid understanding of medical terminology, coding, ICD-10-CM, and CPT principles. Known for accuracy in data entry and ability to handle confidential patient information responsibly. Demonstrated success in streamlining operations for increased efficiency within previous healthcare settings.

Overview

1
1
Certification

Work History

Dental Assistant

My Dentist & Me Pediatric Dentistry
Duncan, OK
  • Instructed patients about postoperative instructions prescribed by their dentist.
  • Sterilized instruments according to established guidelines and protocols.
  • Prepared dental materials such as amalgam, composite resin, impression material and cements for use by the dentist.
  • Educated patients on proper oral hygiene techniques and habits.
  • Reviewed patient charts prior to visits to ensure that all relevant information was available for the doctor's review.
  • Assisted in laboratory procedures such as mixing impression materials or pouring casts from impressions taken by dentists.

Front Desk Receptionist

Falling Water Medical
Duncan , OK
  • Provided administrative support such as filing documents, photocopying and scanning materials.
  • Updated customer information in databases regularly to ensure accuracy of records.
  • Resolved any customer complaints or issues in a timely fashion following established protocols.
  • Tracked office supplies inventory levels, placed orders for replenishment as needed and monitored deliveries upon arrival.
  • Responded to customer inquiries via phone, email, and in person.
  • Handled cash transactions accurately, balancing the register at the end of each shift.
  • Assisted with scheduling appointments for clients and visitors.
  • Answered incoming calls, directed them to appropriate personnel and took messages.

Hairstylist

Supercuts
Duncan, OK
  • Recommended products to clients based on their individual needs.
  • Assisted other stylists with busy periods in the salon.
  • Greeted customers, answered phones and booked appointments.
  • Performed special hair treatments, scalp massages and updated styling techniques to modernize and streamline services.
  • Followed trends in hairstyling techniques to increase customer satisfaction and attract new demographics.
  • Supervised front-end of salon, booked appointments, inventoried sales area and coordinated employee schedules to maximize operations.
  • Designed and recommended home hair care regimens and treatments to meet individual customer needs.
  • Pursued continuing education and training to stay up to date with new trends and techniques.
  • Styled and designed traditional and contemporary hairstyles for men and women daily.
  • Set up workstation and treatment room with products, equipment, and supplies to facilitate services .

Manager

Heartland loans
Duncan, OK
  • Ensured compliance with industry regulations and company policies.
  • Ensured compliance with all applicable laws, regulations, industry standards.
  • Maintained up-to-date records of employee attendance, payroll information, vacation requests.
  • Provided leadership during times of organizational change or crisis situations.
  • Conducted regular meetings with staff to discuss progress and identify areas of improvement.
  • Created monthly reports for senior management summarizing operational performance metrics.
  • Coached, mentored and trained team members in order to improve their job performance.
  • Scheduled interviews for potential candidates and conducted reference checks prior to hire.
  • Established processes to ensure efficient workflow throughout the organization.
  • Managed vendor relationships by negotiating contracts and ensuring timely delivery of goods and services.

Education

Medical Billing And Coding - Medical Coding And Billing

Red River Technology Center
Duncan, OK
04-2025

Cosmetology - Cosmetology Hair Styles

Paul Mitchell The School
Norman, OK
04-2019

Dental Assistant - Dental Assistant

Platt College
Lawton, OK
11-2011

High School Diploma -

Maud High
Maud, OK
05-2004

Skills

  • Medical coding
  • Patient education
  • Dental software
  • Office administration
  • Customer service
  • Attention to detail
  • Effective communication
  • Inventory management
  • Teeth cleaning assistance
  • Patient intake procedures
  • Dental software management
  • Patient record maintenance
  • Appointment scheduling
  • Restorative procedures
  • Office administration duties
  • HIPAA compliance
  • Stress management techniques
  • Patient services

Certification

  • Medical Billing and Coding
  • Dental Assistant
  • Hair Styles

Timeline

Dental Assistant

My Dentist & Me Pediatric Dentistry

Front Desk Receptionist

Falling Water Medical

Hairstylist

Supercuts

Manager

Heartland loans

Medical Billing And Coding - Medical Coding And Billing

Red River Technology Center

Cosmetology - Cosmetology Hair Styles

Paul Mitchell The School

Dental Assistant - Dental Assistant

Platt College

High School Diploma -

Maud High