Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Tiffany Finister

Slidell,LA

Summary

Dedicated Lead Medical Assistant equipped to manage patient, administrative and team needs with organized approach and good prioritization skills. Keeps team members on-track with close monitoring and motivational strategies. Handles patients' needs with friendly, knowledgeable approach while effectively meeting demands of busy offices and maintaining compliance with important standards. Hardworking Medical Assistant competent in both clinical and office support. Trains new staff to handle rigors of healthcare work and required protocols. Manages high patient volumes by keeping records updated, supplies stocked and schedules well-coordinated. Skilled in assisting with procedures and triaging patients. Hardworking Medical Assistant competent in both clinical and office support. Trains new staff to handle rigors of healthcare work and required protocols. Manages high patient volumes by keeping records updated, supplies stocked and schedules well-coordinated. Skilled in assisting with procedures and triaging patients. Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment. Experienced Medical Assistant with extensive knowledge of medical regulations and policies. Offers strong dedication to informed patient care, administrative excellence and confidentiality.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Lead Medical Assistant

Depaul Community Health Centers
11.2018 - Current
  • Precepted newly hired medical assistants to train each on office procedures and important tasks.
  • Triaged incoming calls for provider to determine callers' needs for immediate appointments or scheduled visits.
  • Monitored office procedures to correct problems and implement proactive improvements for better patient flow.
  • Met operational targets consistently by guiding and motivating medical assistant team to effectively handling administrative and clinical needs.
  • Enforced department policies and procedures to keep team operating effectively and delivering top-notch care.
  • Protected patients and staff from infection risks by routinely cleaning and disinfecting common areas and patient rooms.
  • Sanitized, restocked and organized exam rooms and medical equipment.
  • Documented vital signs and health history for patients in clinic and hospital environments.
  • Coordinated work of Medical assistant staff to keep team performance high and effectively handle needs of 18+ patients per day.
  • Assisted physicians and nurses with clinical procedures following safe practices

Medical Assistant Supervisor

Dr. Shaunda Jones
06.2005 - 11.2018
  • Maintained confidentiality of all patient information to conform to HIPAA, internal, and other regulatory standards.
  • Followed safety protocols and precautions for safe and hazard-free work environment.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Self-motivated, with strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Excellent communication skills, both verbal and written.

Education

Certificate - Certified Peer Support Specialist

The Extra Mile Region IV, Inc
720 Saint John Street ,Lafayette, La 70501
11.2023

Diploma - Medical Assistant

Gretna Career College
Gretna, LA
09.2022

High School Diploma -

John F. Kennedy High School
New Orleans,la
05.1992

Skills

    • Medication Assistance
    • Charting Expertise
    • ECW System
    • Vital Sign Monitoring
      • Medical Terminology
      • Medical Records Management
      • Customer Relationship Management

Certification

  • CNA - Certified Nurse Assistant
  • Certificate Drug & Alcohol Awareness Class

Timeline

Lead Medical Assistant

Depaul Community Health Centers
11.2018 - Current

Medical Assistant Supervisor

Dr. Shaunda Jones
06.2005 - 11.2018

Certificate - Certified Peer Support Specialist

The Extra Mile Region IV, Inc

Diploma - Medical Assistant

Gretna Career College

High School Diploma -

John F. Kennedy High School
Tiffany Finister