Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Tiffany Fisk

Seneca Falls,NY

Summary

Operations professional skilled in optimizing business processes and driving organizational success. Brings strong focus on collaborative team leadership and consistent achievement of results. Recognized for adaptability and reliability in dynamic environments, with talent for strategic planning and resource management.

Overview

29
29
years of professional experience

Work History

Business Operations Administrator

USDA, ARS
11.2023 - Current
  • Optimized Office Operations: Successfully streamlined administrative workflows, reducing inefficiencies and cutting processing times.
  • Team Collaboration and Leadership: Spearheaded cross-departmental projects, ensuring timely and accurate communication, resulting in an increase in team productivity.
  • Budget and Resource Management: Oversaw departmental budgets of up to $15 million, implementing cost-saving measures without compromising quality.
  • Policy Implementation: Developed and enforced administrative policies, improving compliance rates.
  • Data Management and Reporting: Maintained and analyzed records using advanced reporting tools, leading to improved decision-making and project outcomes.
  • Training and Development: Designed and executed employee training programs that enhanced skill sets.
  • Process Improvement Initiatives: Led the introduction of systems for requesting purchases effectively managing workflow across the region.

Owner/Manager of STR

Rural Properties by Tiffany
06.2021 - Current
  • Business Operations Management: Managed day-to-day business operations.
  • Client Relationship Management: Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Team Supervision: Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Process Improvement & Customer Satisfaction: Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Financial Management: Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
  • Customer Consultation & Solutions Development: Consulted with customers to assess needs and propose optimal solutions.

Administrative Officer

USDA, ARS
09.2018 - 11.2023
  • Policy Development and Implementation: Advocated for immediate action following a building fire to save $500,000 in potential construction costs by coordinating a $25,000 cleanup plan and ensuring compliance with organizational guidelines. Took the lead in aligning operational priorities with policy requirements, demonstrating strategic initiative and resourcefulness.
  • Operational Oversight: Designed and implemented performance review templates for all job titles, ensuring compliance with government-mandated evaluation processes. Successfully introduced tailored goals for technicians, standardizing evaluations across all sections and enhancing clarity and consistency.
  • Team Leadership: Crafted a job description for a hybrid technician/facilities role, achieving targeted classification and enabling recruitment success. Collaborated across departments to hire three qualified candidates, addressing organizational needs and improving team dynamics.
  • Change Management and Process Optimization: Led two comprehensive re-organizations of the performance review process, introducing structured evaluation frameworks with clear KPIs. Enhanced accountability and efficiency throughout the department while promoting fairness and transparency in reviews.

Program Support Assistant

USDA, ARS
02.1996 - 09.2018
  • Program Oversight & Collaboration: Partnered with Research Leaders at the Agricultural Research Service (ARS) to effectively run and oversee critical programs.
  • Administrative & Operational Support: Provided administrative and operational support to enhance program management and execution.
  • Workflow Optimization: Streamlined workflows and introduced process improvements to ensure the efficiency of program operations.
  • Team Collaboration & Goal Achievement: Collaborated with team members and leaders to meet program objectives and organizational goals.

Education

B.S. - Business Management & Economics

Empire State College
01.2011

Executive Leadership Certificate - undefined

Cornell University
01.2019

New Leader Program - undefined

Graduate School USA
01.2017

Skills

  • Operations optimization
  • Strategic financial planning
  • Process optimization
  • High-performance team building
  • Strategic collaboration with executives
  • Operational risk assessment
  • Grant administration
  • Customer relations

Accomplishments

✔ Strategic Operations Management


✔ Financial Oversight & Budgeting


✔ Process Improvement & Change Management


✔ Leadership & Team Development


✔ Stakeholder & Executive Collaboration


✔ Compliance & Risk Management


✔ Grant & Contract Administration

Timeline

Business Operations Administrator

USDA, ARS
11.2023 - Current

Owner/Manager of STR

Rural Properties by Tiffany
06.2021 - Current

Administrative Officer

USDA, ARS
09.2018 - 11.2023

Program Support Assistant

USDA, ARS
02.1996 - 09.2018

Executive Leadership Certificate - undefined

Cornell University

New Leader Program - undefined

Graduate School USA

B.S. - Business Management & Economics

Empire State College

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Tiffany Fisk