Tiffany Fitzgerald

• Followed alcohol awareness procedures for preventing excessive guest intoxication.
• Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
• Kept bar presentable and well-stocked to meet customer needs.
• Set up bar for operation, obtained cash bank and stocked service bar.
• Polished glassware, bussed tables and removed debris to keep customer areas clean.
• Assisted servers with specialty drinks orders by preparing on-demand items without delay.
• Set up glassware, liquor and other necessary supplies for special events.
• Upsold daily specials and beverage promotions to exceed daily sales goals.
• Handled clerical and cashier work inside clubhouse to assist players.
• Greeted golf course guests and shared information on course conditions, rules and gameplay.
• Monitored first tee, tee off times and turn times to anticipate schedule problems.
• Promoted safety of visitors and mitigated liability risks by monitoring recreation areas, enforcing rules and safety policies.
• Oversaw refreshments counter, selling food items to customers and maintaining sufficient stock of products and supplies to meet expected needs.
• Leveraged POS system to sell tickets, passes, food and retail items.
• Cultivated warm relationships with regular customers.
• Explained menu items and suggested appropriate options for food allergy concerns.
• Checked identification for minimum age for sale of alcoholic beverages.
• Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
• Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
• Quickly and clearly communicated dining orders to kitchen staff, directing attention to special requests or dietary restrictions.

• Bathed, dressed, groomed, toileted and fed Jennie Young to support activities of daily living.
• Assisted with daily living activities, running errands and household chores.
• Laundered items, changed sheets and made bed to keep patients' bedroom clean.
• Cooked meals and assisted patients with eating tasks to support healthy nutrition.
• Supported daily hygiene needs of patient by assisting with bathing, dressing, dental care and personal grooming.
• Replaced bandages, dressings and binders to care for wounds and encourage healing.

• Analyzes abstracts of driving records, insurance documents, court documents, insurance company verification listings, legal documents and other pertinent information to determine action to be taken relative to the suspension, revocation, cancellation of enforcement action or reinstatement of vehicle registration or driving privileges or rescission of such actions in cases where governing laws are well defined and internal procedures are specific and well established or where the work is limited to particular case types within an area of responsibility; may perform preliminary review of cases or acceptance of documents for further action by higher level staff
• Provides routine technical information to the general public, medical practitioners, circuit clerks, state and federal courts, attorneys, law enforcement agencies, insurance companies, other Secretary of State operating areas or representatives of other states or state agencies concerning well-defined statutory provisions and established procedures in the area of assignment
• Initiates the update of driving or vehicle registration records to enter or clear suspensions, revocations, cancellations or reinstatement of privileges or to rescind such actions; initiates appropriate documents, notices and routine correspondence to implement decisions.
• Researches, reviews and analyzes computer file interaction to identify and determine cause of errors and to implement corrective action in the vehicle or title registration system, mandatory insurance system, or to driving records.

Data Input Lead

• Serves as lead worker for lower level data input staff; exercises responsibility for assigning and reviewing work to ensure established methods and procedures are maintained;
• Receives and reviews input and output data for problems; maintains and revises lists, control records and source data used in the preparation of recurring reports and records; compiles reports as requested; may code source data and lists according to prescribed code designations; investigates and corrects problems causing incorrect input and output;
• Records and saves input data for computer processing; enters sequence of commands to call up and transfer captured data to the appropriate media for use in the computer processing, audits output reports according to instructions;
• Enters alphabetic, numeric or symbolic data from source documents into computer, using data entry device and following format displayed on screen; compares data entered with source documents, or reenters data in verification format on screen to detect errors;corrects errors;

Operation Assistant

• Maintains time, document and material records or logs; takes inventory of equipment and supplies for office unit; establishes or revises filing system to ensure ready access of records;
• Receives, prepares or verifies documents; reviews, processes or edits documents and forms; performs computations to ascertain the correctness of reported information;
• Serves as receptionist; responds to routine requests with standard answers (by phone, in person or by correspondence);
• Operates and performs routine maintenance of a variety of office machines (CRT, telephone, fax, microfiche reader/printer, etc.);
• Provides some guidance and direction to lower level clerical staff in fulfilling support functions;
  May perform other routine work such as typing or operating a keyboard controlled data entry device for a limited percentage of time;

Data Input Controller

• In a production (quota) setting, must meet the production rate and error level standards established;
• Enters alphabetic, numeric or symbolic data from source documents into computer, using data entry device and following format displayed on screen;
• Compares data entered with source documents, or reenters data in verification format on screen to detect errors;
• Deletes incorrectly entered data, and re-enters correct data;
• May compile, sort and verify accuracy of data to be entered, may keep record of work completed.
• May perform related clerical duties; maintains and revises lists, control records and coding schemes necessary to process source data;
• May code data and calculate batch totals where appropriate; may input data with necessary documentation for computer processing, audits output to ensure control totals are correct and distributes output reports according to predetermined instructions;

• Addressed and resolved customer conflicts with managed waitstaff, verifying satisfactory outcomes for involved parties.
• Handled table service and other dining room tasks to address shortfalls due to unexpected absences or unusual service volumes.
• Recruited and trained new waitstaff personnel, providing rapid onboarding processes to integrate additional team members quickly.
• Collaborated with kitchen staff to coordinate restaurant goals such as upselling certain items, addressing product availability issues and other communication concerns.
• Bussed and reset tables to keep dining room and work areas clean.
• Kept register accurate through correct billing, payment processing and cash management practices.
• Monitored dining rooms for seating availability as well as service, safety and well-being of guests.
• Folded napkins and prepared silverware sets to provide adequate supply for host station.
• Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
• Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
• Checked identification for minimum age for sale of alcoholic beverages.
• Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
• Scheduled numerous reservations and managed seating arrangements simultaneously in high-traffic restaurant while maintaining calm, professional demeanor.
• Stored food in designated containers and storage areas to increase shelf life, improve kitchen organization and provide easy access during busy peak service times.
• Supervised set up of banquet food stations and coordinated service to multiple dining areas.
• Supervised restocking of salad bar and buffet for lunch and dinner service.

• Served alcoholic and non-alcoholic beverages in bar environment.
• Greeted new customers, discussed specials and took drink orders.
• Built solid rapport with many frequent patrons to cultivate guest loyalty.
• Assisted with bartending duties during high-volume shifts.
• Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
• Collected orders and relayed them to bartenders quickly and accurately.
• Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
• Collected dirty flatware and glassware to deliver to sanitizing station.