Tiffany Flatt
Fraser,MI
Summary
Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care, triage and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Registered Nurse, Inpatient Rehabilitation Unit
Corewell Health
05.2022 - Current
- Applies the nursing process of assessment, planning, implementation, evaluation, and discharge needs of patient/family/significant other
- Applies the Core Concepts of Patient- and Family-Centered Care (PFCC) in practice and uses this knowledge to personalize care for each patient/family
- Recognizes the impact of nursing care and patient/family partnerships on patient outcomes
- Partners with and utilizes patient/family input and goals in planning plan of care
- Provides quality care that meets or exceeds the expectations of value (core measures, quality matrix, patient experience, fiscally responsible)
- Assists individuals in a manner that takes into account their special needs, age-related and cultural-related needs
- Recognizes the roles of the interdisciplinary team, patient and family care partners and utilizes them appropriately as resources in planning patient care
- Delegates appropriate tasks
- Demonstrates knowledge of and competently performs technical procedures and uses equipment properly
- Documents in the patient record in a timely, accurate and concise manner
- Develops teaching strategies for patient/family; documents education and learning appropriately in health record
- Demonstrates leadership in the professional practice setting and is responsible for continuing personal education, mentoring peers and educating patients and families
- Stays up to date with current health system initiatives and incorporates evidence-based practice and research into practice
- Maintains current knowledge in the area of clinical practice
- Completes a self-appraisal that includes professional goals annually and completes peer review
- Participates in department-based activities, staff meetings and committees
- Actively participates in handoffs of care, including the patient, family, and partners in care
- Demonstrates knowledge, and understanding and embraces cultural traditions and lore of community served.
- Maintained strong working relationships with physicians and ancillary staff, fostering a collaborative approach to patient care delivery.
- Responded to patient emergencies to provide prompt and correct intervention.
- Mentored new nursing staff, fostering professional growth and team building within the unit.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
- Coordinated daily therapy sessions for patients while balancing competing priorities such as medication administration or wound management duties.
- Advocated for the specific needs of individual patients within an interdisciplinary team setting, optimizing treatment plans based on unique circumstances.
- Provided skilled, timely, and level-headed emergency response to critically ill patients.
- Provided emotional support to patients and their families during challenging times, fostering trust and rapport with the healthcare team.
- Educated patients on self-care techniques and post-discharge home management strategies to promote long-term success in recovery.
Nurse Navigator
Corewell Health
12.2015 - 11.2022
- Assists leadership in ensuring that all clinical staff is guided appropriately in their daily activities to provide efficient care to patients, accurately code, and accurately support education, quality improvement, and auditing initiatives
- Utilizing the nursing process to perform initial assessment and ongoing evaluation of chronic disease patients with a specific focus on multiple sclerosis and other neuro-progressive diagnosis
- Coordinates physician treatment plan and makes appropriate arrangements for follow-up treatment and visits
- Author high-level evidence-based appeals and participate in peer-to-peer review to private and government HCPs related to pharmacologic and diagnostic therapies.
- Serves as liaison with patient, caregiver, physician, and multidisciplinary team in the clinic and inpatient environment
- Provides ongoing assistance to patients and caregivers related to triage of acute complaints, facilitating care, and guidance through the health system
- Provides specific health teaching appropriate to the patient's developmental level, learning needs, readiness to learn, language preference, and culture
- Identifies and implements quality improvements and opportunities for growth
- Train non-clinical staff.
- Coordinated appropriate and efficient delivery of healthcare services to promote optimal outcomes by assessing and matching unmet needs with referrals and support services.
- Served as a liaison between patients, families, and healthcare providers to ensure seamless communication and continuity of care.
Infusion Nurse
Wayne Health Infusion Clinic
11.2021 - 05.2022
- Instruct and assist patients in specimen collection, tests, and procedures
- Prepare patients for physical examinations
- Assist Physicians with or coordinate patient treatment, procedures, and surgeries
- Perform venipunctures, IV therapies and injections according to physicians’ orders or patient emergencies
- Dispense medications as prescribed by physicians, document medication orders in electronic medical record
- Document in the medical record complete and accurate summaries of care given, including procedures performed and observations made
- Schedule/coordinate testing, treatments, x-rays, consultations with/referrals to health care providers, inpatient admissions
- Review laboratory/test results; recognize abnormal laboratory/test results and notify physicians
- Contact patients with test/procedure results
- Review physicians’ discharge instructions and follow-up appointments with patients
- Call in prescriptions/refills to pharmacies for patients as directed by Physicians
- Educate and counsel patients and family members on health conditions, desired results of treatment plans, expectations during illness and recovery and other related areas
- Check diagnostic laboratory forms and physicians’ orders on patient’s record for accuracy and completeness
- Maintain clinical areas to ensure the necessary medical equipment, supplies and pharmaceuticals are stocked and available
- Answer telephones, direct/triage patient calls, take messages, relay messages/information to the appropriate personnel, contact patients regarding test results and recommended follow-up.
Registered Nurse
Beaumont Hospital
12.2013 - 12.2015
- Develops and implements a plan of care based on scientific research rationale for patients with admission diagnosis primarily in the areas of: neurology with focus on stroke, pulmonary, oncology, hospice, and medical/surgical overflow
- Communicates patient outcomes & changes to multidisciplinary team members
- Determine the predictable or unpredictable health status and health needs of patients (individual and family) through interpretation of health data and preventive practice in collaboration with patients and interdisciplinary health care team members
- Perform comprehensive nursing assessments regarding the health status of the patient
- Formulate a nursing care plan based on determination of nursing diagnoses and identified problems
- Develop and implement teaching plans for patients concerning promotion, maintenance and restoration of health
- Provide education, emotional support, and age specific care to foster a partnership with the patient and significant others
- Evaluate the patient's (individual and family) responses and outcomes to therapeutic interventions
- Use critical thinking approach to analyze clinical data and current literature as a basis for decision making in nursing practice.
RN Care Manager
Beaumont Home Health Services
05.2013 - 05.2014
- Through the use of care management principles and practice, applies the nursing process to meet the needs of the home care client
- Nursing care provided to all age groups of the population served, through conscious application of theoretical knowledge, skill, and coordination with members of the health care team
- Use specific age and cultural-related physical, intellectual, psychosocial, and developmental attributes in the assessment, planning, implementation, and evaluation of patient care
- Medication reconciliation and management including oral, injections, intravenous, Warfarin/Coumadin, TPN including PICC line management
- Extensive wound care including wound vacuum application and management, Unna boot application and management, removal of surgical staples and sutures, and a variety of decubitus ulcer treatment and therapies
- Education and management of patients with chronic illnesses including CHF, Diabetes, COPD, and CKD.
Registered Nurse
St. John Hospital & Medical Center
06.2009 - 05.2013
- Applies the principles of the nursing process to care management of adult patients
- Identifies patient/family education needs, coordinates implementation of teaching plan, and evaluates outcomes
- Provides a sense of security for staff, clients, and physicians, promotes and supports high levels of patient care by holding peer staff accountable
- Applies principles of process improvement by participating on improvement projects/reports to appropriate group, provides minimal of one in-service per year
- Completes all documentation in eCare in accordance to hospital and department requirements
- Protects patients and employees by adhering to infection-control policies and protocols, medication administration and storage procedures, and controlled substance regulations.
Nurse Extern
St. John Hospital & Medical Center
05.2011 - 11.2011
- Assist circulating nurse in the operating room for stat and scheduled cesarean sections
- Detailed newborn assessments including transition period
- Performed sterile vaginal exam to determine cervical dilatation, effacement, and station
- Assist physician with multiple assessments in triage including amniotic fluid index, biophysical profile, fetal fibronectin, amniotic ferning, and nitrazine
- Electronic fetal heart monitoring differentiating between normal and abnormal strips with appropriate interventions
- Provided patient education in the areas of pain management, plan of care, patient safety, breastfeeding, infant safety, immunizations, and circumcision
- Completed a unit-based clinical improvement project related to post-partum fall risk assessment.
Nurse Technician/Patient Care Technician
St. John Hospital & Medical Center
06.2009 - 05.2011
- Perform detailed assessments under supervision of RN
- Report abnormal findings related to patient assessment to medical and nursing team
- Provide patient/family education based on needs and disease process
- Assist patient with nutritional needs
- Participate in monitoring patients for side effects and response to medications
- Assist nursing staff with complex dressing changes as well as independently change simple dressings
- Assisting with patient care, planning, and assessments including – recording vital signs, height, weight, input/output, collect specimens including phlebotomy, report and record patient’s condition and patient treatments
- Assist patients with their mobility - turn and positioning, range of motion exercises, transferring patients to and from wheelchair, assist with ambulation.
Education
Master of Science - Family Nurse Practitioner
University of Michigan
Flint, MIBachelor of Science - Nursing
University of Michigan
Flint, MI12.2019
Associate in Applied Science - Nursing
Macomb Community College
Clinton Twp., MI10.2011
Skills
- Medication and IV administration
- Direct Patient Care
- Patient Assessments
- Patient Assessment
- Strong Clinical Judgment
- Patient education and counseling
- Care Planning
- Family Education
- Precepting
- Treatment Planning
- Patient and family advocacy
- Infection control measures
- Care Plan Development
Certification
- American Heart Association, Advanced Cardiovascular Life Support (ACLS), 07/2024
- American Heart Association, Basic Life Support (BLS), 07/2024
- Registered Nurse License, 4704289001, 12/02/2024
Affiliations
- Sigma Theta Tau International Honors Society
- American Nurses Association
- Michigan Nurses Association
Presentations
Flatt, T., & Dabney, B., 02/2019, Mindfulness based stress reduction and workplace burnout: A literature review, Sigma Theta Tau International Creating Healthy Work Environments 2019, New Orleans, LA, https://sigma.nursingrepository.org/handle/10755/16947
Awards
- Nomination of Rising Stars of Research and Scholarship, Sigma Theta Tau International Honors Society - 2019
- Induction into Sigma Theta Tau International Honors Society - 2019
- Lifesaver Award - St. John Hospital & Medical Center - 2012
Timeline
Registered Nurse, Inpatient Rehabilitation Unit
Corewell Health
05.2022 - Current
Infusion Nurse
Wayne Health Infusion Clinic
11.2021 - 05.2022
Nurse Navigator
Corewell Health
12.2015 - 11.2022
Registered Nurse
Beaumont Hospital
12.2013 - 12.2015
RN Care Manager
Beaumont Home Health Services
05.2013 - 05.2014
Nurse Extern
St. John Hospital & Medical Center
05.2011 - 11.2011
Registered Nurse
St. John Hospital & Medical Center
06.2009 - 05.2013
Nurse Technician/Patient Care Technician
St. John Hospital & Medical Center
06.2009 - 05.2011
Master of Science - Family Nurse Practitioner
University of Michigan
Bachelor of Science - Nursing
University of Michigan
Associate in Applied Science - Nursing
Macomb Community College
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