Tiffany Fleming
1527 E Gibson Street ,Pennsylvania
Summary
Compassionate and dedicated Direct Support Professional with experience at St Joseph’s Center, skilled in behavior redirection and client support. Proven ability to maintain a safe environment while promoting independence and well-being. Adept at crisis intervention, ensuring dignity and privacy for clients, and fostering positive relationships to enhance overall care.
Overview
12
12
years of professional experience
Work History
Direct Support Professional
St Joseph’s Center
03.2019 - Current
- Maintained clean, safe, and well-organized patient environment.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Assisted disabled clients to support independence and well-being.
- Maintained a safe and inclusive environment by addressing behavioral challenges with patience and understanding.
- Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.
Sales Associate
Forman Mills
03.2015 - 03.2019
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Sales Associate
Shop Rite Food Market
01.2013 - 02.2015
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Solved customer challenges by offering relevant products and services.
- Managed efficient cash register operations.
- Engaged in friendly conversation with customer to better uncover individual needs.
Education
Central High School
Newark, NJ06.2004
Skills
- Time management
- First aid and safety
- Behavior redirection
- Client support
- Compassionate caregiving
- Housekeeping tasks
- Direct patient care
Timeline
Direct Support Professional
St Joseph’s Center
03.2019 - Current
Sales Associate
Forman Mills
03.2015 - 03.2019
Sales Associate
Shop Rite Food Market
01.2013 - 02.2015
Central High School
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