Tiffany Fling
Leavenworth,KS
Summary
Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
15
15
years of professional experience
Work History
Office Manager & Payroll Specialist
Hamilton Plumbing Heating AC & Rooter
2022.02 - Current
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Assisted employees with inquiries regarding their paychecks, deductions, and other related issues, providing clear and concise communication.
- Managed payroll data entry and processing for 100 employees to comply with predetermined company guidelines.
- Reviewed time records for 100 employees to verify accuracy of information.
- Efficiently managed personnel files, maintaining confidentiality while keeping records up-to-date and organized.
- Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
- Developed strong relationships with employees through consistent communication and support, leading to increased retention rates.
HVAC Coordinator
Hamilton Plumbing Heating AC & Rooter
2010.01 - 2022.02
- Entered data, generated reports, and produced tracking documents.
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
- Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
- Gathered and organized materials to support operations.
- Managed project timelines for successful completion, ensuring milestones were met and deadlines were adhered to.
- Prioritized and managed multiple projects simultaneously, ensuring all met their deadlines and objectives without compromising quality.
Education
High School Diploma -
De Soto High School
De Soto, KSSkills
- Customer Service
- Office Management
- Organizational Skills
- Office Administration
- Excellent multi-tasking ability
- Scheduling and calendar management
- Administrative Support
- Payroll Processing
- Document Management
- Onboarding and Orientation
Timeline
Office Manager & Payroll Specialist
Hamilton Plumbing Heating AC & Rooter
2022.02 - Current
HVAC Coordinator
Hamilton Plumbing Heating AC & Rooter
2010.01 - 2022.02
High School Diploma -
De Soto High School
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