Tiffany Flores
ANAHEIM,CA
Summary
Driven Pharmacy Technician with proven track record and success in building strong relationships with patients and clients. Detail-oriented with a commitment to maintaining high-quality assurance and control standards when filling prescriptions.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
Anaheim Hills Medical Pharmacy
05.2022 - Current
- Improved patient satisfaction by efficiently processing prescriptions and managing inventory in a timely manner.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Streamlined prescription processing with accurate data entry and verification of patient information.
- Reduced medication errors by diligently cross-checking medications against patients'' profiles before dispensing.
- Conducted quality control tests on compounded medications, ensuring safety and efficacy for patients.
- Accurately measured ingredients using precise scales and electronic devices for exact dosages in compound formulations.
- Ensured proper labeling on all compounded products with essential information such as drug name, strength, instructions, and expiration date.
- Developed strong relationships with healthcare providers, facilitating efficient communication regarding prescription clarifications and adjustments.
- Increased pharmacy revenue through effective upselling of over-the-counter products based on customer needs.
- Maintained compliance with all federal and state regulations related to pharmaceutical operations, ensuring accurate record-keeping and documentation practices.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Counted, measured, and compounded medications following standard procedures.
Cashier
Toys"R"Us
08.2016 - 04.2017
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Promoted store promotions and incentive programs to increase overall sales revenue.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
Server
IHOP
12.2013 - 07.2014
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Bussed and reset tables to keep dining room and work areas clean.
Jewelry Sales Associate
LA Noosha
04.2011 - 01.2012
- Boosted jewelry sales by providing excellent customer service and personalized product recommendations.
- Assisted clients in making informed decisions on high-value purchases by sharing expert knowledge of gemstones, metals, and designs.
- Promoted the store''s custom design services, resulting in increased orders for bespoke jewelry pieces.
- Educated customers about proper care and maintenance practices for their jewelry purchases, ensuring long-lasting satisfaction.
- Skillfully negotiated deals with suppliers, securing attractive pricing options while maintaining exceptional quality standards.
- Displayed merchandise by arranging in appealing ways to boost sales.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Education
Pharmacy Technician - Pharmacy Technology
American Career College
Anaheim, CA05.2022
GED -
Ana Borba
Chino07.2010
Skills
- Insurance Verification
- Supply Restocking
- Medication Dispensing
- Drug Inventory Management
- Confidentiality and HIPAA
- Stocking shelves
- Verifying orders
- New Hire Onboarding
- OTC Recommendations
- Compounding Techniques
- Medication Storage Procedures
Certification
- Licensed pharmacy technician - 2+ years
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Pharmacy Technician
Anaheim Hills Medical Pharmacy
05.2022 - Current
Cashier
Toys"R"Us
08.2016 - 04.2017
Server
IHOP
12.2013 - 07.2014
Jewelry Sales Associate
LA Noosha
04.2011 - 01.2012
Pharmacy Technician - Pharmacy Technology
American Career College
GED -
Ana Borba
- Licensed pharmacy technician - 2+ years
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