Hi, I’m
Tiffany Forbes
Pensacola
Summary
Relocating to Ocean Springs, Mississippi in May due to military orders. Bringing 15 years of experience as a highly experienced administrative professional. Throughout career, successfully managed diverse administrative tasks and consistently provided efficient support to teams. Proven track record in delivering exceptional results. Well-equipped to contribute expertise and drive success in any administrative role.
Overview
15
years of professional experience
Work History
Pyramid Inc.
Program Coordinator
06.2023 - Current
Job overview
- Supervisor at a day program for adults with disabilities
- Develops curriculum to help students learn daily living skills
- Manages a caseload of approximately 35 students
- Provides quarterly and annual reports regarding progress via iConnect system to the Agency for Persons with Disabilities
- Maintains communication with caregivers, residential facilities, and Support Coordinators to ensure students are having a meaningful day while at the program
- Supervisor of 5+ staff members and manages two departments within the program
Pyramid Inc.
Administrative Assistant
03.2023 - 06.2023
Job overview
- Clerical duties, record keeping, managing time cards, assisting the program Director with any and all needs
- Supported staff with any needs
Time off for family care
06.2018 - 02.2023
Job overview
- Took a leave of absence to focus on my pregnancy and the early stages of my child's life
- During this time, relocation was required due to military orders to Charleston, South Carolina for three years, then to Pensacola, Florida
Marina Bay Animal Hospital
Receptionist and Customer Service Representative
11.2016 - 05.2018
Job overview
- Responsibilities included:
- Inventory manager for all products including all pet food, nutrition products, and pet accessories, communicating with clients through email, coordinated multiple phone lines and facilitated over 100+ calls a day with clients, vendors and medical facilities, warmly welcoming customers, coordinating daily schedule for patient appointments and surgeries, provided administrative and clerical support via Cornerstone system, sales of products and services, maintained an organized, clean, and professional workspace and waiting area
- Smoothly managed the front desk operations for a busy veterinary hospital (5 veterinarians, 10+ nurses)
Companion Animal Hospital
Receptionist and Customer Communications
07.2014 - 07.2016
Job overview
- Responsibilities included:
- Updating and customizing the company website, reaching clients via social media, communicating with clients through email, coordinated multiple phone lines and facilitated over 100+ calls a day with clients, vendors and medical facilities, warmly welcoming customers, coordinating daily schedule for patient appointments and surgeries, provided administrative and clerical support via AVI Mark system, sales of products and services, maintained an organized, clean, and professional workspace and waiting area
- Smoothly managed the front desk operations for a busy veterinary hospital (3 veterinarians, 6+ nurses)
Emerald Coast Animal Hospital
Receptionist
10.2009 - 07.2014
Job overview
- Responsibilities included:
- Ordering and stocking all animal foods, answering phones, greeting customers, coordinating daily schedule for patient appointments, surgeries, grooming, and boarding reservations, entering patient information using the AVI Mark system, making copies, faxing paperwork, assisting the veterinary technicians when needed, and assisting in all product sells of animal products and services
Education
Pensacola Junior CollegePensacola, FL
Zoology
08.2007
University of Louisiana MonroeMonroe, LA
05.2006
Caldwell Parish High SchoolColumbia, LA
High School
01.2005
Skills
- Customer Relations
- Multi-line Phone Systems
- Clerical
- Animal Care
- Supervising Experience
- Administrative Experience
- Developmental Disabilities Experience
- Experience with AVI Mark software
- Organizational Skills
- Case Management
Willing To Relocate
Ocean Springs, MS
Personal Information
Authorized To Work: US
Timeline
Program Coordinator
Pyramid Inc.
06.2023 - Current
Administrative Assistant
Pyramid Inc.
03.2023 - 06.2023
Time off for family care
06.2018 - 02.2023
Receptionist and Customer Service Representative
Marina Bay Animal Hospital
11.2016 - 05.2018
Receptionist and Customer Communications
Companion Animal Hospital
07.2014 - 07.2016
Receptionist
Emerald Coast Animal Hospital
10.2009 - 07.2014
Pensacola Junior College
Zoology
University of Louisiana Monroe
Caldwell Parish High School
High School
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