Tiffany Foxworth

My role as VITAS Hospice Representative is to provide education to Long Term Care communities within the Chester County, PA area on the benefits of hospice care. I look to encourage a better quality of care, the highest level of end-of-life symptom management and most importantly patient choices. Also as the Sales Representative I have the ability to apply a consultative sales approach to educate medical professionals about hospice services; meeting customer needs by providing end of life care solutions to improve quality of patient care. Responsible to become a subject matter expert on Medicare Hospice Benefit, VITAS service offerings, disease specific clinical criteria and evidence-based medicine. Accountable for set goals, results and focuses on providing solutions. Analyzes territory and develops call routing to establish correct targets, reach and frequency for maximal territory growth. Develops sales messaging and strategies that align to the customers’ needs to ensure hospice appropriate patients gain access to hospice services. Maintains professional and technical knowledge by reviewing professional publications; establishing personal networks; remaining current with changes in healthcare field in order to understand customer industry. Daily use of CRM Microsoft D365 tool in order to capture needs of customers and strategy for continued hospice utilization. Synchronization of updates is required daily. Leverages sales tools on provided devices as customer visual aids and learning tools to grow knowledge. Maintains professional relationships and collaborates with internal, clinical end of life care team.

As the owner and operator for Fox Hunt Consulting I have management and administration in the healthcare industry for the last 15 years. For the past 12 years, I have been actively involved in the home care and assisted living industry. I am knowledgeable in identifying issues, problem solving and teaching and implementing successful action plans. Offering professional, competent and outcomes-focused to include: Clinical Services: Onsite education and visit evaluations with clinical staff “Train the trainer” education to professional staff related to topics, such as orientation, competency evaluation, and supervision of unlicensed staff State/Federal Regulation and Compliance Education related to state/federal home health regulations Evaluation of operations related to regulatory compliance Mock Surveys for state/federal regulations Clinical record review Personnel file review Policy review Physical office evaluation Home visits Interviews Assistance with developing/implementing plan of correction post survey Quality Improvement/Performance Improvement Direction for developing a Quality Improvement program customized to the agency’s services Guidance for staff in reviewing, analyzing and trending data Direction for identifying and developing Performance Improvement Projects (PIP) Education to managers and staff on QAPI Audits of clinical and/or personnel records Education and Training Specific to clinical staff Assistance with interpreting and applying home care regulations in practice Competency Testing For paraprofessionals, on-site competency testing For professionals, “train the trainer” to conduct the competency evaluations For Communities Health-related presentations for providers, senior communities or other interested audiences