Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tiffany Frame

Morgantown,WV

Summary

Accomplished supervisor known for implementing impactful process improvements that enhance operational efficiency. Skilled in dock safety and quality control, contributing to streamlined inventory management and effective freight handling.

Overview

17
17
years of professional experience

Work History

Dock Supervisor

Goodwill SWPA
Morgantown, WV
01.2025 - Current
  • Supervised daily dock operations to ensure timely and accurate processing of incoming and outgoing shipments.
  • Trained and mentored new staff on safety protocols and operational procedures.
  • Coordinated with logistics teams to optimize loading schedules and enhance workflow efficiency.
  • Monitored inventory levels, ensuring proper documentation and organization of stock within the dock area.
  • Implemented process improvements that reduced wait times for deliveries and pickups.
  • Resolved operational challenges through effective communication with team members and external partners.
  • Improved safety standards with regular inspections and adherence to company protocols.

Intreim Operations Manager

Goodwill SWPA
Morgantown, WV
08.2024 - 01.2025

Oversee the day to day operations. Ensure the delegated tasks are being completed by management. Complete and post the Management schedule. Ensure financial and monthly paperwork is correct and complete. Order various trucks to haul excess merchandise to off-site customers. Synchronize truck delivery and load times to ensure they operate as efficiently as possible. Ensuring the customer and staff morale stay positive to keep pushing the store and distribution to exceed company expectations. Coordinate new and existing manager training to make sure they are up to date. Help facilitate new projects and procedures within the company.

Assistant Manager

Goodwill SWPA
Morgantown, WV
08.2021 - 12.2024

Manage sales floor. Assist employees in salvage and table changes. Coordinate Propane and metal deliveries and pickups. Coordinate employee intake and online training. Order supplies when needed. Coordinate loading and unloading of delivery trucks, aswell as inbound and outbound loads. Ensure all paperwork is correct before receiving or sending out loads. Assist in five hour forklift training of new employees. Make employee schedules and fix time clock errors, Ensuring payroll is approved and on time.Assist in recruiting of new hires . Coordinate change orders and change drops. Keep track of corrective actions, attendance and terminations.

Team Lead

Goodwill SWPA
Morgantown, WV
12.2020 - 08.2021

Manage sales floor. Assist employees in salvage and table changes. Coordinate propane and metal deliveries and pickups. Coordinate employee intake and online training. Order supplies needed. Coordinate the loading and unloading of different delivery trucks. Assist in five hour forklift training of newer employees.

Retail Sales Associate

Goodwill SWPA
Morgantown, WV
03.2019 - 12.2020

Ran cash register. Sorted and distributed clothing, wares to the sales floor. Intake customnations. Distribute product to other stations. Unload and reload incoming and outgoing traer doilers.

Sandwich Artist

Burger King
Morgantown, WV
02.2009 - 02.2015

Took customer orders at the front desk and drive thru. Made customers orders as requested. Helped with inventory and store cleaning.

Education

High School Diploma -

Morgantown High School
Morgantown, WV
2012

Skills

  • Shipping and receiving
  • Warehouse management
  • Training and coaching
  • Quality control
  • Freight handling
  • Load planning
  • Inventory management
  • Equipment maintenance
  • Staff interaction
  • Dock safety
  • Warehouse safety

Timeline

Dock Supervisor

Goodwill SWPA
01.2025 - Current

Intreim Operations Manager

Goodwill SWPA
08.2024 - 01.2025

Assistant Manager

Goodwill SWPA
08.2021 - 12.2024

Team Lead

Goodwill SWPA
12.2020 - 08.2021

Retail Sales Associate

Goodwill SWPA
03.2019 - 12.2020

Sandwich Artist

Burger King
02.2009 - 02.2015

High School Diploma -

Morgantown High School
Tiffany Frame