Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Timeline
Generic

Tiffany Francis

Fresno

Summary

With 17 years of experience in the field, a dedicated, passionate, self-motivated, reliable, detail-oriented, and hardworking Juvenile Justice Professional. Extensive experience working with individuals who have severe behavioral, trauma, psychological, and substance abuse disorders. Expertise in managing juveniles and collaborating closely with social service agencies to locate community resources. Specializes in caseload management, court protocols, and documentation. Skilled at adapting to various situations and challenges, whether working under pressure, independently, or as part of a team.

Overview

19
19
years of professional experience

Work History

PAROLE OFFICER IV

Texas Juvenile Justice Department
07.2018 - Current
  • Delivers the Texas Model
  • Actively participates in the implementation of Effective Practices in the Community Supervision (EPICS) with fidelity to the model
  • Serves as an Effective Practice in Community Supervision (EPICS) Peer Coach/Trainer
  • Models a trauma-informed and culturally competent approach with youth and families
  • Serves as a life coach, advocate, and role model for youth
  • Completes home assessments for appropriate youth placement recommendations and to obtain additional information about support systems in the community
  • Conducts Level I/II/III/IV hearing requests and reports according to agency policy and interventions
  • Assigns supervision based on agency policy, Parole Case Management Standards, and risk to reoffend
  • Complete Positive Achievement Change Tool (PACT) on all parole youths
  • Maintain case files and recurring contact with the youth's case manager, family/guardian, school, and other community support system to help the youth progress towards successful community reentry
  • Conduct random drug screens on all parole youths
  • Assigned complex caseload of parolees
  • Conducts field visits with youths and their family/guardian

INTAKE COORDINATOR

State of Hope
10.2016 - 06.2018
  • Schedule and coordinate all aspects of intake and referral process by identifying appropriate candidates for interviews and residents move-ins to include screening, setting appointments, and interviewing applicants
  • Conducts substance abuse assessments for clients entering New Hope
  • Records all information into Homeless Management Information System (HMIS) Database and completes housing assessments using Coordinated Access
  • Performs crisis interventions and counseling as necessary
  • Facilitate program classes
  • Assist in coordinating and implementing life management classes for the purpose of guiding residents into self-sufficient and independent lifestyles
  • Attend weekly staffing to discuss and monitor each resident's progress
  • Utilize and refer clients to community resources

JUVENILE PROBATION OFFICER

Harris County Juvenile Probation Department
07.2013 - 08.2017
  • Provided supervision and rehabilitation services to juveniles referred to the department
  • Supervised and monitored the juvenile's compliances to their probation rules set forth by the Court
  • Conducted Post Court Interviews, home, school, or office visits and maintained contact with the youth and their family/guardian
  • Utilized community resources for the juvenile and their families
  • Investigated juveniles background through contact with the juvenile, family, school, and other agencies involved with the youth to prepare court reports
  • Testified in court, conducted random drug test, requested and executed warrants
  • Established case plans for all assigned cases
  • Completed Massachusetts Youth Screening (MAYSI) and Positive Achievement Change Tool (PACT) on all referred youth
  • Transported juveniles while maintaining security and safety precautions

JUVENILE SUPERVISION OFFICER

Harris County Juvenile Probation Department
10.2006 - 07.2013
  • Executed and adhered to all departmental policies and procedures
  • Supervised youths and activities in therapeutic programming.
  • Responsible for the welfare, safety, and security of youths
  • Responsible for adhering to all departmental policies and procedures, Texas Juvenile Justice Department (TJJD) standards, federal, state, and local statutes at all times
  • Responsible for written and oral reports
  • Responsible for observations of all youth; regular observation, close watch observation, or constant watch observation
  • Utilized 3270 and Project II database to complete various tasks in Detention Intake Admissions
  • Responsible for assuming the role as a Lead Juvenile Supervision Officer in the absence of the Floor Supervisor and Shift Supervisor

CORRECTIONS OFFICER

Harris County P-SATF
05.2006 - 10.2006
  • Responsible for monitoring individuals receiving outpatient services for health and safety concerns
  • Responsible for completing psychosocial and functional assessments
  • Responsible for monitoring behavior through observation and written reports
  • Responsible for conducting informal counseling and conferred with Program Coordinator to carry out each resident's contracts
  • Responsible for conducting in-house activities for the purpose of enhancing residents' skills in areas such as academics, self-care, and social skills

Outpatient Services Program Specialist

Continuum Healthcare
03.2006 - 07.2006

• Facilitated structured non-clinical group sessions.

• Led social skills training sessions.

• Monitored safety protocols for those receiving outpatient care.

• Responsible for completing psychosocial and functional assessments

Youth Counselor

The Children's Shelter of Acadiana Youth
11.2005 - 01.2006
  • Monitored youth behavior and offered guidance and support for positive change.
  • Supervised youth in engaging environment to promote security and safety for all ages.
  • Assisted youth in developing problem-solving and communication skills to support stress management.
  • Coached youth in conflict resolution skills, reducing incidents of aggression and improving peer relationships.

Education

BACHELOR OF GENERAL STUDIES - BEHAVIORAL SCIENCE

University of Louisiana at Lafayette
Lafayette, Louisiana
12.2005

Skills

  • Critical thinking
  • Problem solving
  • Decision making
  • Verbal and written communication
  • Time management abilities
  • Teamwork
  • Flexibility
  • Leadership
  • Interpersonal skills
  • Ability to deal effectively with the public
  • Good computer skills
  • Organization skills
  • Case management
  • Trauma-informed care
  • Data entry
  • Crisis intervention
  • Community resource coordination
  • Motivational interviewing
  • Drug testing
  • Juvenile justice system
  • First aid and CPR
  • Professionalism
  • Report writing

Accomplishments


  • Big Brothers/Big Sister Mentor (Community Service)
  • Nominated Juvenile Supervision Officer of the Year (2012)
  • Effective Practices in Community Supervision Trainer (2018)
  • TJJD/Yale Leadership Training (2023)
  • Youth Mental Health First Aid Training (2025

Affiliations

Member of Zeta Phi Beta Sorority, Incorporated

Timeline

PAROLE OFFICER IV

Texas Juvenile Justice Department
07.2018 - Current

INTAKE COORDINATOR

State of Hope
10.2016 - 06.2018

JUVENILE PROBATION OFFICER

Harris County Juvenile Probation Department
07.2013 - 08.2017

JUVENILE SUPERVISION OFFICER

Harris County Juvenile Probation Department
10.2006 - 07.2013

CORRECTIONS OFFICER

Harris County P-SATF
05.2006 - 10.2006

Outpatient Services Program Specialist

Continuum Healthcare
03.2006 - 07.2006

Youth Counselor

The Children's Shelter of Acadiana Youth
11.2005 - 01.2006

BACHELOR OF GENERAL STUDIES - BEHAVIORAL SCIENCE

University of Louisiana at Lafayette
Tiffany Francis