Tiffany Francis

• Delivers the Texas Model
• Actively participates in the implementation of Effective Practices in the Community Supervision (EPICS) with fidelity to the model
• Serves as an Effective Practice in Community Supervision (EPICS) Peer Coach/Trainer
• Models a trauma-informed and culturally competent approach with youth and families
• Serves as a life coach, advocate, and role model for youth
• Completes home assessments for appropriate youth placement recommendations and to obtain additional information about support systems in the community
• Conducts Level I/II/III/IV hearing requests and reports according to agency policy and interventions
• Assigns supervision based on agency policy, Parole Case Management Standards, and risk to reoffend
• Complete Positive Achievement Change Tool (PACT) on all parole youths
• Maintain case files and recurring contact with the youth's case manager, family/guardian, school, and other community support system to help the youth progress towards successful community reentry
• Conduct random drug screens on all parole youths
• Assigned complex caseload of parolees
• Conducts field visits with youths and their family/guardian

• Schedule and coordinate all aspects of intake and referral process by identifying appropriate candidates for interviews and residents move-ins to include screening, setting appointments, and interviewing applicants
• Conducts substance abuse assessments for clients entering New Hope
• Records all information into Homeless Management Information System (HMIS) Database and completes housing assessments using Coordinated Access
• Performs crisis interventions and counseling as necessary
• Facilitate program classes
• Assist in coordinating and implementing life management classes for the purpose of guiding residents into self-sufficient and independent lifestyles
• Attend weekly staffing to discuss and monitor each resident's progress
• Utilize and refer clients to community resources

• Provided supervision and rehabilitation services to juveniles referred to the department
• Supervised and monitored the juvenile's compliances to their probation rules set forth by the Court
• Conducted Post Court Interviews, home, school, or office visits and maintained contact with the youth and their family/guardian
• Utilized community resources for the juvenile and their families
• Investigated juveniles background through contact with the juvenile, family, school, and other agencies involved with the youth to prepare court reports
• Testified in court, conducted random drug test, requested and executed warrants
• Established case plans for all assigned cases
• Completed Massachusetts Youth Screening (MAYSI) and Positive Achievement Change Tool (PACT) on all referred youth
• Transported juveniles while maintaining security and safety precautions

• Executed and adhered to all departmental policies and procedures
• Supervised youths and activities in therapeutic programming.
• Responsible for the welfare, safety, and security of youths
• Responsible for adhering to all departmental policies and procedures, Texas Juvenile Justice Department (TJJD) standards, federal, state, and local statutes at all times
• Responsible for written and oral reports
• Responsible for observations of all youth; regular observation, close watch observation, or constant watch observation
• Utilized 3270 and Project II database to complete various tasks in Detention Intake Admissions
• Responsible for assuming the role as a Lead Juvenile Supervision Officer in the absence of the Floor Supervisor and Shift Supervisor

• Responsible for monitoring individuals receiving outpatient services for health and safety concerns
• Responsible for completing psychosocial and functional assessments
• Responsible for monitoring behavior through observation and written reports
• Responsible for conducting informal counseling and conferred with Program Coordinator to carry out each resident's contracts
• Responsible for conducting in-house activities for the purpose of enhancing residents' skills in areas such as academics, self-care, and social skills

• Facilitated structured non-clinical group sessions.

• Led social skills training sessions.

• Monitored safety protocols for those receiving outpatient care.

• Responsible for completing psychosocial and functional assessments

• Monitored youth behavior and offered guidance and support for positive change.
• Supervised youth in engaging environment to promote security and safety for all ages.
• Assisted youth in developing problem-solving and communication skills to support stress management.
• Coached youth in conflict resolution skills, reducing incidents of aggression and improving peer relationships.