Summary
Overview
Work History
Education
Skills
Timeline
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Tiffany Frazier

Waukee,IA

Summary

Hard working, highly motivated individual that is eager to learn and take on new challenges. With an extensive background in customer service and retail management, I have acquired many skills that will allow me to succeed in any field.

Overview

27
27
years of professional experience

Work History

Non-Retail Payables Clerk

Hy-Vee Food Store
West Des Moines, IA
02.2022 - Current
  • Processes expense invoices for assigned stores.
  • Answers store and vendor questions
  • Assist vendors with inquiries and complaints in a professional manner.
  • Answered phones in a courteous manner while providing excellent customer service.
  • Generates 1099 forms at the end of the year for reporting purposes.
  • In charge of updating vendor information in Ariba.
  • Expense reimbursement approval

Retail Accounts Payable Clerk

Hy-Vee Food Stores
West Des Moines, IA
04.2021 - 02.2022
  • Answers store and vendor questions.
  • Reconciled vendor statements, investigated and resolved discrepancies.
  • Researched and responded to inquiries from vendors regarding invoice status or payment issues.
  • Managed vendor relationships through prompt communication of payment information.
  • Collaborated with team members to manage workload and meet deadlines.
  • Processed invoices and payments in accordance with company policies and procedures.

Accounting Manager

Hy-Vee Food Store
Des Moines, IA
04.2019 - 04.2021
  • Responsible for store level accounting, ensuring that actual funds match reported funds
  • Maintains and monitors multiple reports, using several different computer programs to complete tasks
  • Completes audit of vault contents and ensures proper level of funds available
  • Verifies reports and reconciles errors
  • Prepares and reviews check out and cash accountability report.
  • Complies and distributes sales ledgers
  • Reconciles invoices and processes invoices for payment

Scanning Coordinator

Hy-Vee Food Store
Des Moines, IA
04.2003 - 04.2019
  • Monitored and addressed pricing discrepancies and reconciled errors
  • Complied data necessary for monthly and quarterly inventory
  • Assisted store management with gross profit analysis and other management reporting functions.
  • Collaborated with outside vendors, ensuring correct invoicing
  • Ensures price changes and product information changes for all items are completed in a timely manne

Clerk

Hy-Vee Food Store
Des Moines, IA
07.1997 - 04.2003
  • Prepared customer orders promptly and efficiently, providing friendly customer service
  • Monitored and maintained proper stock levels, constantly refreshing product to meet customer needs and sales goals
  • Provides prompt efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions
  • Educated customers on product choices and suggested complimentary goods to increase sales

Education

High School Diploma -

Hoover High School
Des Moines, IA
05-1998

Some College (No Degree) - Certified Nursing

Des Moines Area Community College
Ankeny, IA

Skills

  • Commitment to Hy-Vee
  • Reporting
  • Project management
  • Payroll Processing
  • Confidentiality
  • Customer satisfaction
  • Inventory auditing
  • Team management
  • Effective communicator
  • Client relationship management
  • Friendly, positive attitude
  • Multitasking
  • Customer service
  • Problem solving
  • Professionalism
  • Customer focused

Timeline

Non-Retail Payables Clerk

Hy-Vee Food Store
02.2022 - Current

Retail Accounts Payable Clerk

Hy-Vee Food Stores
04.2021 - 02.2022

Accounting Manager

Hy-Vee Food Store
04.2019 - 04.2021

Scanning Coordinator

Hy-Vee Food Store
04.2003 - 04.2019

Clerk

Hy-Vee Food Store
07.1997 - 04.2003

High School Diploma -

Hoover High School

Some College (No Degree) - Certified Nursing

Des Moines Area Community College

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Tiffany Frazier