Tiffany Fultz
Morehead,Kentucky
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
11
11
years of professional experience
Work History
Business Development Manager
Silver Touch Technologies
06.2025 - Current
- Developed strategic partnerships to enhance market presence and drive revenue growth.
- Analyzed market trends to identify new business opportunities and inform strategic planning.
- Led cross-functional teams in executing initiatives that improved client acquisition processes.
- Cultivated relationships with key stakeholders to foster collaboration and increase support for projects.
- Facilitated regular communication with clients to ensure their needs were met, fostering long-lasting relationships built on trust and mutual respect.
- Generated new business with marketing initiatives and strategic plans.
Senior Account Executive
Konica Minolta Business Solutions
12.2023 - 06.2025
- Led strategic account management initiatives, enhancing client relationships and satisfaction levels.
- Developed tailored marketing strategies to drive revenue growth for diverse client portfolios.
- Collaborated with cross-functional teams to streamline processes and improve service delivery efficiency.
- Created comprehensive proposals and presentations that effectively communicated value propositions to clients.
- Monitored key performance indicators, providing actionable insights for continuous improvement of account strategies.
- Increased account retention by building strong relationships with clients and addressing their needs promptly.
Senior Sales Development Representative
MatrixCare
06.2022 - 12.2023
- Developed and executed targeted outreach strategies to engage potential clients.
- Managed end-to-end qualification process for inbound leads, ensuring accurate information capture.
- Collaborated with marketing teams to refine lead generation campaigns, enhancing overall effectiveness.
- Utilized CRM systems to track interactions and follow-up activities, maintaining organized records.
- Delivered presentations on product offerings to prospective clients, showcasing value propositions effectively.
Clinical Support Specialist
Patient Care America
Pompano Beach, FL
06.2021 - 08.2023
- Conducted training sessions for new staff on clinical procedures and software utilization.
- Analyzed patient feedback to identify areas for service improvement and operational efficiency.
- Assisted in the development of clinical protocols for improved patient outcomes and satisfaction.
- Developed strong relationships with patients through empathetic communication and active listening skills, fostering trust and rapport.
- Maintained up-to-date knowledge on industry advancements, continually improving the level of care provided to patients.
- Served as a reliable resource to both healthcare providers and patients alike, addressing questions or concerns promptly and knowledgeably.
Nursing Supervisor
Catholic Health Initiatives, Inc
Mt Sterling , KY
10.2016 - 08.2017
- Trained new nurses in proper techniques, care standards, operational procedures and safety protocols.
- Assessed patients to determine individual needs and develop care plans in coordination with multidisciplinary healthcare professionals, including physicians, case managers and social workers.
- Maintained proper staff levels within budget parameters to deliver high levels of care to every patient.
- Developed and implemented new nursing protocols to improve patient outcomes while minimizing medical errors.
- Investigated and reported all incidents per hospital policies.
- Supervised nursing staff, ensuring adherence to best practices and regulatory compliance.
Clinical Manager
Fresenius Medical Center
Mt Sterling, KY
05.2014 - 10.2016
- Delegated tasks to staff members, monitored completion of all duties and provided support to enhance performance.
- Conducted rounds with physicians, advising physicians on patients' conditions and assisting in coordinating diagnostic testing and follow up appointments to achieve optimal patient outcomes.
- Documented all aspects of care following facility and Medicare standards, creating accurate patient records of all interactions and interventions to sustain continuity of care.
- Practiced high level of professionalism to safeguard patient information and maintain data integrity.
- Promoted high morale and staff retention through dynamic communication, prompt problem resolution, proactive supervisory practices and facilitation of positive work environment.
- Reviewed financial resources and prepared reports showing resource allocations.
- Communicated effectively with staff members, physicians and patients, employing active listening and interpersonal skills.
- Identified opportunities to improve clinical practices, devised strategies and implemented plans to increase patient care standards and enhance operational procedures.
- Oversaw overall operation of nursing services and patient care.
Education
Bachelor of Science - Nursing
Morehead State University
Morehead, KY12.2014
Associate of Science - Nursing
Morehead State University
Morehead, KY05.2006
Skills
Business development and planning
Customer service
Negotiations
Decision-making
Relationship building and management
Team collaboration
Sales presentations
Account management
Goals and performance
Verbal and written communication
CRM management
Lead generation
Product demonstrations
Timeline
Business Development Manager
Silver Touch Technologies
06.2025 - Current
Senior Account Executive
Konica Minolta Business Solutions
12.2023 - 06.2025
Senior Sales Development Representative
MatrixCare
06.2022 - 12.2023
Clinical Support Specialist
Patient Care America
06.2021 - 08.2023
Nursing Supervisor
Catholic Health Initiatives, Inc
10.2016 - 08.2017
Clinical Manager
Fresenius Medical Center
05.2014 - 10.2016
Bachelor of Science - Nursing
Morehead State University
Associate of Science - Nursing
Morehead State University
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