Summary
Overview
Work History
Education
Skills
Quote
Work Availability
Timeline
Affiliations
Prior Experience
References
Prior Experience
References
Interests
Work Preference
Generic
TIFFANY Gallagher

TIFFANY Gallagher

Auburn,WA

Summary

Highly trained and effective Sales Professional with an accomplished background in finance and management. 20+ years experience as a top producer with excellent communication skills. Results-driven with a forward-thinking approach centered on company success and competitive growth. With a demonstrated record of success in managing successful teams and obtaining profitable sales figures, as a candidate I am a dedicated and personable leader with extensive experience in managing administrative, sales operations, and personnel while being well versed in market trends and motivating team members

Overview

20
20
years of professional experience

Work History

Owner/ Director

Puget Property Solutions
01.2017 - Current
  • Wholesale Real Estate sales and acquisitions
  • Accomplished closer and top producer
  • Director of Clients to financial resources regarding nonconforming lending options
  • Analytical, innovative – effective problem solver and team player
  • Excellent communication skills – written, verbal, presentations.
  • Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Managed financial aspects of business, including budgeting, financial reporting, and tax preparation.
  • Evaluated industry competition regularly to maintain a competitive advantage in shared marketplace.
  • Put together realistic budgets based upon costs and fees for successfully operating business.
  • Ensured regulatory compliance by staying abreast of industry-related changes and implementing necessary policies or procedures as needed.
  • Managed large budgets, collaborating with other departments to eliminate redundancies.
  • Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for clients.
  • Implemented innovative solutions to solve complex problems, resulting in increased productivity and streamlined operations.
  • Oversaw operations and provided corrective feedback to achieve daily and long-term goals.

Sales Director

Anonymous Buffalo
03.2023 - 10.2023
  • Updated products, service agreements and pricing to retain competitive advantage and generate new customers.
  • Utilized consumer trends to shape sales approaches.
  • Boosted revenue opportunities by initiating strategic sales strategies based on industry trend and competitive analysis.
  • Enhanced customer satisfaction focused on fostering long-term relationships, consistently addressing client needs, and providing exceptional service.
  • Optimized sales operations by streamlining processes, implementing CRM systems, and developing comprehensive training programs for new hires.
  • Exceeded sales goals through effective time management and resource allocations.
  • Hired, trained and built high-performing team of sales representatives.
  • Directed sales support staff in administrative tasks to help sales reps close deals.
  • Fostered a culture of continuous improvement within the sales department, regularly organizing workshops and skill-building sessions for employees at various levels of expertise.
  • Implemented territory management strategies that optimized sales coverage while minimizing travel expenses for field representatives.
  • Managed accounts to retain existing relationships and grow share of business.
  • Increased average deal size by upselling additional products and services to existing clients.
  • Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
  • Closed lucrative sales deals using strong negotiation and persuasion skills.
  • Maintained ethical and positive working environment to reduce turnover and promote high retention rates.
  • Boosted profits through effective supervision of entire sales department.
  • Launched successful marketing campaigns that generated an influx of qualified leads for the sales team to pursue further.
  • Negotiated high-value contracts with key clients, ensuring mutually beneficial outcomes for all parties involved.
  • Collaborated with upper management to implement continuous improvements and exceed team goals.
  • Evaluated competitor offerings by conducting ongoing market research, proactively addressing potential threats to the company''s positioning.
  • Coached and promoted high-achieving sales and account management employees to fill leadership positions with qualified staff and boost company growth.
  • Resolved problems with high-profile customers to maintain relationships and increase return customer base.
  • Conducted in-depth industry research to identify emerging trends and capitalize on growth opportunities within the market.
  • Developed strong partnerships with external vendors to enhance product offerings and drive higher profit margins.
  • Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
  • Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
  • Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.

Finance Manager

Walkers Subaru of Renton
01.2015 - 01.2018
  • Secure deal and all legal/financial paperwork
  • Negotiate and place finance packages with lenders
  • Coach sales staff re finance products
  • Manage timely flow through the finance office to delivery of vehicles
  • Top producer for the dept and with highest numbers on product penetration.
  • Compiled closing packages for drafting and presentation accuracy.
  • Analyzed performance metrics regularly, identifying areas for improvement and implementing necessary adjustments in strategy or tactics.
  • Developed customized financing solutions tailored to each customer''s unique needs, resulting in higher close rates and satisfied clients.
  • Maintained strict adherence to state laws regarding consumer disclosures and regulatory compliance practices throughout all transactions conducted within the F&I department.
  • Maintained a strong understanding of industry trends and changes through ongoing professional development.
  • Enhanced dealership profitability through the successful sale of finance and insurance products.
  • Assisted customers with completing loan applications and other paperwork.
  • Identified opportunities to cross-sell and upsell loan products to customers.
  • Utilized advanced software tools to streamline workflows and enhance productivity within the F&I department efficiently.
  • Completed, reviewed and processed paperwork to finalize sales.
  • Conducted regular staff training sessions on F&I product offerings, enhancing their ability to educate customers effectively.
  • Implemented new strategies for upselling F&I products, leading to increased profits without sacrificing customer satisfaction.
  • Monitored pipelines to track and log status of loans.
  • Obtained copies of applicants' credit histories and reviewed paperwork to determine feasibility of granting loans.
  • Worked with lending institutions to secure financing and fulfill contracts.
  • Ensured the highest level of ethical standards were maintained within the department, safeguarding both the dealership''s reputation and customer trust.
  • Explained very technical financial information to applicants in easy to understand language.
  • Consistently met or exceeded monthly sales goals, contributing to overall dealership success.
  • Worked closely with other departments to resolve any issues that arose during the sales process, maintaining a seamless experience for customers.
  • Developed and maintained relationships with customers, lenders and other third parties.
  • Discussed optional protections with customers and used persuasive communication skills to obtain agreements.
  • Passionate about learning and committed to continual improvement.
  • Demonstrated leadership skills in managing projects from concept to completion.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Excellent communication skills, both verbal and written.

Finance Manager

Toyota of Kirkland
01.2013 - 01.2015
  • Secure deal and all legal/financial paperwork
  • Negotiate and place finance packages with lenders
  • Coach sales staff re finance products
  • Manage timely flow through the finance office to delivery of vehicles
  • Top producer for the entire company month in an month out with highest numbers on product penetration.
  • Analyzed performance metrics regularly, identifying areas for improvement and implementing necessary adjustments in strategy or tactics.
  • Developed customized financing solutions tailored to each customer''s unique needs, resulting in higher close rates and satisfied clients.
  • Maintained strict adherence to state laws regarding consumer disclosures and regulatory compliance practices throughout all transactions conducted within the F&I department.
  • Maintained a strong understanding of industry trends and changes through ongoing professional development.
  • Monitored pipelines to track and log status of loans.
  • Implemented new strategies for upselling F&I products, leading to increased profits without sacrificing customer satisfaction.
  • Conducted regular staff training sessions on F&I product offerings, enhancing their ability to educate customers effectively.
  • Worked with lending institutions to secure financing and fulfill contracts.
  • Ensured the highest level of ethical standards were maintained within the department, safeguarding both the dealership's reputation and customer trust.
  • Promoted a positive work environment by fostering open communication among team members and resolving conflicts professionally as they arose.
  • Provided detailed explanations of manufacturer and dealership service procedures and policies.
  • Passionate about learning and committed to continual improvement.
  • Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
  • Skilled at working independently and collaboratively in a team environment.
  • Worked effectively in fast-paced environments.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Strengthened communication skills through regular interactions with others.
  • Proved successful working within tight deadlines and a fast-paced environment while finalizing 60- 100 transactions on average each month

Finance Manager

Chaplins VW Subaru
01.2011 - 01.2013
  • Secure deal and all legal/financial paperwork
  • Negotiate and place finance packages with lenders
  • Coach sales staff re finance products
  • Manage timely flow through the finance office to delivery of vehicles
  • Top producer for the dept and with highest numbers on product penetration.
  • Developed customized financing solutions tailored to each customer''s unique needs, resulting in higher close rates and satisfied clients.
  • Maintained strict adherence to state laws regarding consumer disclosures and regulatory compliance practices throughout all transactions conducted within the F&I department.
  • Maintained a strong understanding of industry trends and changes through ongoing professional development.
  • Enhanced dealership profitability through the successful sale of finance and insurance products.
  • Assisted customers with completing loan applications and other paperwork.
  • Identified opportunities to cross-sell and upsell loan products to customers.
  • Completed, reviewed and processed paperwork to finalize sales.
  • Conducted regular staff training sessions on F&I product offerings, enhancing their ability to educate customers effectively.
  • Monitored pipelines to track and log status of loans.
  • Worked with lending institutions to secure financing and fulfill contracts.
  • Implemented new strategies for upselling F&I products, leading to increased profits without sacrificing customer satisfaction.
  • Negotiated loan terms and conditions with customers to secure best deal.
  • Consistently met or exceeded monthly sales goals, contributing to overall dealership success.
  • Explained very technical financial information to applicants in easy to understand language.
  • Worked closely with other departments to resolve any issues that arose during the sales process, maintaining a seamless experience for customers.
  • Developed and maintained relationships with customers, lenders and other third parties.
  • Discussed optional protections with customers and used persuasive communication skills to obtain agreements.
  • Researched and updated industry knowledge on changing legislation and regulations.
  • Evaluated loan requests and documents to verify accuracy and completeness.
  • Streamlined processes for loan applications, resulting in faster approvals and increased customer satisfaction.
  • Collaborated with sales team to maximize revenue opportunities while maintaining high levels of customer service.
  • Managed all aspects of contract preparation, ensuring accuracy and compliance with state regulations.
  • Established strong relationships with lenders, negotiating competitive rates for customers and improving loan approval rates.
  • Improved customer satisfaction by effectively explaining financing options and ensuring a transparent process.
  • Processed on average of 75-100 transactions and applications while and monitoring progress of the deal from start to finish,
  • Provided detailed explanations of manufacturer and dealership service procedures and policies.
  • Passionate about learning and committed to continual improvement.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Strengthened communication skills through regular interactions with others.
  • Excellent communication skills, both verbal and written.
  • Applied effective time management techniques to meet tight deadlines.
  • Gained extensive knowledge in data entry, analysis and reporting.
  • Cultivated interpersonal skills by building positive relationships with others.

Finance Manager

Barrier Motors, Volvo Division
01.2008 - 01.2011
  • Protect and enhance dealer assets
  • Cultivate relationships with lenders, vendors
  • Consistently clean paperwork, top producer
  • Deep product penetration with excellent CSI
  • Reduce funding interval.
  • Analyzed performance metrics regularly, identifying areas for improvement and implementing necessary adjustments in strategy or tactics.
  • Developed customized financing solutions tailored to each customer''s unique needs, resulting in higher close rates and satisfied clients.
  • Maintained strict adherence to state laws regarding consumer disclosures and regulatory compliance practices throughout all transactions conducted within the F&I department.
  • Maintained a strong understanding of industry trends and changes through ongoing professional development.
  • Enhanced dealership profitability through the successful sale of finance and insurance products.
  • Assisted customers with completing loan applications and other paperwork.
  • Identified opportunities to cross-sell and upsell loan products to customers.
  • Completed, reviewed and processed paperwork to finalize sales.
  • Conducted regular staff training sessions on F&I product offerings, enhancing their ability to educate customers effectively.
  • Implemented new strategies for upselling F&I products, leading to increased profits without sacrificing customer satisfaction.
  • Worked with lending institutions to secure financing and fulfill contracts.
  • Ensured the highest level of ethical standards were maintained within the department, safeguarding both the dealership''s reputation and customer trust.
  • Negotiated loan terms and conditions with customers to secure best deal.
  • Consistently met or exceeded monthly sales goals, contributing to overall dealership success, finalizing 60 to 100 transactions on average a month
  • Analyzed potential risks and evaluated loan products to identify suitable options for customers.
  • Explained very technical financial information to applicants in easy to understand language.
  • Worked closely with other departments to resolve any issues that arose during the sales process, maintaining a seamless experience for customers.
  • Developed and maintained relationships with customers, lenders and other third parties.
  • Discussed optional protections with customers and used persuasive communication skills to obtain agreements.
  • Researched and updated industry knowledge on changing legislation and regulations.
  • Established strong relationships with lenders, negotiating competitive rates for customers and improving loan approval rates.
  • Improved customer satisfaction by effectively explaining financing options and ensuring a transparent process.
  • Created strategies to develop and expand existing customer sales, resulting in increase in annual sales.
  • Processed on average of 75-100 transactions and applications while and monitoring progress of the deal from start to finish,
  • Provided detailed explanations of manufacturer and dealership service procedures and policies.
  • Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Cultivated interpersonal skills by building positive relationships with others.
  • Strengthened communication skills through regular interactions with others.

Finance Manager

Honda Auto Center
01.2004 - 01.2007
  • Work high volume deals back to back
  • Successfully demonstrate benefits/value of finance products
  • Month over month increase in per car and product penetration
  • Lowest rate of cancellations, chargebacks
  • Consistent improvement in all parameters.
  • Analyzed performance metrics regularly, identifying areas for improvement and implementing necessary adjustments in strategy or tactics.
  • Developed customized financing solutions tailored to each customer''s unique needs, resulting in higher close rates and satisfied clients.
  • Maintained strict adherence to state laws regarding consumer disclosures and regulatory compliance practices throughout all transactions conducted within the F&I department.
  • Maintained a strong understanding of industry trends and changes through ongoing professional development.
  • Enhanced dealership profitability through the successful sale of finance and insurance products.
  • Identified opportunities to cross-sell and upsell loan products to customers.
  • Completed, reviewed and processed paperwork to finalize sales.
  • Conducted regular staff training sessions on F&I product offerings, enhancing their ability to educate customers effectively.
  • Monitored pipelines to track and log status of loans.
  • Implemented new strategies for upselling F&I products, leading to increased profits without sacrificing customer satisfaction.
  • Worked with lending institutions to secure financing and fulfill contracts.
  • Negotiated loan terms and conditions with customers to secure best deal.
  • Consistently met or exceeded monthly sales goals, contributing to overall dealership success by processing 75-100 transactions and applications on average while monitoring progress of the deal from start to finish,
  • Analyzed potential risks and evaluated loan products to identify suitable options for customers.
  • Explained very technical financial information to applicants in easy to understand language.
  • Worked closely with other departments to resolve any issues that arose during the sales process, maintaining a seamless experience for customers.
  • Discussed optional protections with customers and used persuasive communication skills to obtain agreements.
  • Researched and updated industry knowledge on changing legislation and regulations.
  • Evaluated loan requests and documents to verify accuracy and completeness.
  • Streamlined processes for loan applications, resulting in faster approvals and increased customer satisfaction.
  • Collaborated with sales team to maximize revenue opportunities while maintaining high levels of customer service.
  • Managed all aspects of contract preparation, ensuring accuracy and compliance with state regulations.
  • Established strong relationships with lenders, negotiating competitive rates for customers and improving loan approval rates.
  • Improved customer satisfaction by effectively explaining financing options and ensuring a transparent process.
  • Completed paperwork, recognizing discrepancies and promptly addressing for resolution, while Processing on average of 75-100 transactions and applications and monitoring progress of the deal from start to finish,
  • Provided detailed explanations of manufacturer and dealership service procedures and policies.
  • Resolved problems, improved operations and provided exceptional service.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.
  • Skilled at working independently and collaboratively in a team environment.
  • Worked effectively in fast-paced environments.
  • Paid attention to detail while completing assignments.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Developed and maintained relationships with customers, lenders and other third parties.
  • Developed and maintained courteous and effective working relationships.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Self-motivated, with a strong sense of personal responsibility.

Education

High School Diploma -

Parkrose High School
Portland, OR
06.1997

Skills

  • Management Team Building
  • Team Collaboration and Leadership
  • Sales Strategies
  • Sales Planning
  • Customer Service
  • Team Oversight
  • Sound Judgment
  • Product Promotion
  • Regulatory Compliance
  • Credit History Analysis
  • Negotiation
  • Consultative Sales

Quote

I find that the harder I work, the more luck I seem to have.
Thomas Jefferson

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Sales Director

Anonymous Buffalo
03.2023 - 10.2023

Owner/ Director

Puget Property Solutions
01.2017 - Current

Finance Manager

Walkers Subaru of Renton
01.2015 - 01.2018

Finance Manager

Toyota of Kirkland
01.2013 - 01.2015

Finance Manager

Chaplins VW Subaru
01.2011 - 01.2013

Finance Manager

Barrier Motors, Volvo Division
01.2008 - 01.2011

Finance Manager

Honda Auto Center
01.2004 - 01.2007

High School Diploma -

Parkrose High School

Affiliations

  • Real Estate Association of Puget Sound (REAPS)

Prior Experience

Prior to working as a Finance Manager in the Automotive industry I worked in the Mortgage/Banking Industry for 8 years.

References

References available on request

Prior Experience

Prior to working as a Finance Manager in the Automotive industry I worked in the Mortgage/Banking Industry for 8 years.

References

References available on request

Interests

Hanging out with my SUPER COOL SON

Organization

Crafting

Work Preference

Work Type

Full TimePart Time

Work Location

On-SiteRemoteHybrid

Important To Me

Company CultureWork-life balanceCareer advancementHealthcare benefits401k matchStock Options / Equity / Profit Sharing

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TIFFANY Gallagher