Tiffany Gallego
Tucson,AZ
Summary
Professional team facilitator with proven track record in guiding groups towards achieving set goals. Skilled in fostering collaboration, adaptability, and effective communication. Strong ability to manage group dynamics and drive results in various settings. Reliable asset known for flexibility and consistency in meeting changing needs. Compassionate and service-oriented LCSW with extensive experience in chemical dependency counseling, resourcing clients that have been in a trauma state, Psychodramatic Experiential Training. Passionately serving clients facing serious disruptions or dysfunction to life and helping build coping skills and support systems. Culturally sensitive proven to quickly develop trust and rapport with patients.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Director of Clinical Services/Co-Owner and Founder
In Balance Continuum of Care
Tucson, AZ, USA
04.2003 - Current
- Manage program initiatives through comprehensive oversight of clinical operations.
- Developed strategic plans for the growth and expansion of clinical services, ensuring long-term organizational success.
- Evaluated program performance regularly, identifying areas for improvement and implementing necessary changes in a timely manner.
- Increased staff retention rates through effective leadership, mentoring, and professional development opportunities.
- Achieved accreditation compliance by maintaining up-to-date knowledge of healthcare regulations and ensuring adherence to industry standards.
- Coached and trained newly hired employees so that each understood job responsibilities and requirements of positions.
- Interviewed and hired highly talented individuals bringing great skills and passion to daily jobs.
- Designed and introduced leadership development, coaching and team management model, resulting in promotion of employees into increased levels of responsibility.
- Spearheaded and implemented new projects to expand scope of engagement.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Led the strategic planning process to define business goals and ensure alignment across all departments.
Education
Master's degree - Social Work
Arizona State University
Phoenix, AZ05.2004
Bachelor's degree - Special Education
University of Arizona
Tucson, AZ05.2002
General studies -
Pima Community College
Tucson05.2000
Began studies - Education
McNeese State University
Lake Charles, LA05.1997
Skills
- Facilitation techniques
- Group dynamics
- Feedback techniques
- Meeting facilitation
- Workshop coordination
- Group activity oversight
- Agenda planning
- Attention to detail
- Family group facilitation
- Psychodramatic Experiential Training and implementation
- Reliability
- Critical thinking
- Adaptability and flexibility
- Situational awareness
- Relationship building
Certification
Licensed Clinical Social Worker, LCSW - 18246, State of Arizona Board of Behavioral Health Examiner
Timeline
Director of Clinical Services/Co-Owner and Founder
In Balance Continuum of Care
04.2003 - Current
General studies -
Pima Community College
Master's degree - Social Work
Arizona State University
Bachelor's degree - Special Education
University of Arizona
Began studies - Education
McNeese State University