Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Tiffany Garcia

Health and Life Insurance
Wichita,KANSAS
Tiffany Garcia

Summary

Motivated individual with extensive experience in customer service and sales. Demonstrated expertise in overseeing clients, resolving issues, and building strong customer relationships by understanding their needs. Successfully maximized repeat business opportunities and expanded the client base through effective prospecting techniques. Possesses a deep understanding of the sales cycle and strong collaborative skills, resulting in optimal outcomes.

Overview

23
years of professional experience

Work History

Charm City Frenchies

Professional Dog Breeder
01.2022 - 10.2024

Job overview

  • Established a strong reputation for quality dogs through maintaining high breeding standards.
  • Maintained detailed records of each dog''s lineage and health history to ensure responsible breeding practices.
  • Facilitated successful adoptions by carefully matching puppies with suitable owners based on temperament, lifestyle compatibility, and long-term commitment.
  • Improved customer satisfaction by providing comprehensive information on breed traits, care needs, and training tips.
  • Increased breed awareness and drove demand for puppies through showcasing dogs in competitions, expos, and local events.
  • Increased demand for puppies by building a positive online presence through social media and website updates.

Kake News

Account Executive
06.2021 - 05.2023

Job overview

  • Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty.
  • Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
  • Negotiated contracts successfully, securing favorable terms for both the company and clients.
  • Mastered and constantly improved sales prospecting, follow-up and upsell processes.
  • Expanded company presence within the market by attending trade shows, conferences, and networking events.
  • Engaged in daily cold calls in-person and via telephone and followed up with small business prospects monthly to verify pipeline sufficiency.
  • Served as a representative of KAKE to the community.
  • Recruited new advertisers by researching prospective companies and developing relationships with local business owners and their employees built on trust.
  • Developed consultative marketing plans to meet advertiser's needs utilizing our broadcast and digital marketing solutions.
  • Assisted in the development and production of advertising campaigns.
  • Retained and developed current customer business.

SunSTONE Apartment Homes

Property Manager
11.2019 - 05.2021

Job overview

  • Reviewed completed applications and assessed household information against file history and program regulations.
  • Maintained in-depth knowledge of competition through consistent evaluation of market conditions and trends.
  • Developed and managed highly skilled on-site staff through effective recruitment, training and motivation.
  • Regularly updated asset management staff regarding leasing and property status.
  • Collected monthly assessments, rental fees, deposits and payments.
  • Created and updated marketing materials for department programs and properties.
  • Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
  • Completed final move-out walk-throughs with tenants to identify required repairs.
  • Provided exceptional customer service when showing properties to prospects, leading to increased signed leases.

Prodigy Auto Specialists

Office Administrator/Sales, Marketing and Advertising Manager
06.2015 - 11.2019

Job overview

  • Developed advertising tactics and implemented new solutions for increased brand awareness.
  • Conducted initial interviews for administrative positions, helping to identify candidates aligned with company values.
  • Prepared letters, quotations and reports as required.
  • Updating website with new information.
  • Managing front office dealing with face to face, telephone & e-mail inquires.
  • Accounting, Balance sheets, Bank Deposit, Accounts Payable, Accounts Receivable, Collecting on unpaid invoices.


Hall's Culligan Water / Prairie Fire Coffee

Accounts Payable Specialist
05.2015 - 08.2016

Job overview

HALL'S CULLIGAN WATER

  • Verified, coded and processed over 25,000 invoices a month for 50 locations to appropriate manager approval.
  • Communicated with marketing, leasing and HR department.
  • Performed check requisitions and weekly check run for 50 locations.
  • Processed credit memos, travel vouchers and expense reports.
  • Processed wire transfers and ACH payments.
  • Assisted in month end and year end closures.
  • Uploaded and paid monthly Royalties, fleet and leasing bill.
  • Calculated figures such as discounts, percentage and credits.
  • Rectified escalated AP issues from employees and vendors.
  • Experienced with various computer and software programs, including Sage.

Jacam Chemicals

Accounts Payable Specialists
10.2014 - 05.2015

Job overview

  • Maintain all AP reports, spreadsheets and corporate files.
  • Renegotiated payment terms with dozens of suppliers.
  • Process credit applications, answer all vendor inquires, and calculate tax breakdowns.
  • Responsible for processing purchase order requests.
  • Job entails high level of accuracy when reviewing, coding and processing invoices, preparing monthly closing and submitting journal reports for senior accountants.

Mega-Manufacturing

Purchasing Agent / Accounts Payable Clerk
12.2010 - 10.2014

Job overview

  • Verified purchase requisitions by comparing items requested to master list and clarified unclear items.
  • Selected vendors, placed product orders and assisted with service contracts.
  • Obtained purchased items by forwarding orders to suppliers; monitored and expediting orders.
  • Maintained accuracy when completing data entry, price checks, Excel spreadsheets and reports.
  • Assisted with handling AP procedures on a daily basis.

Medical Specialties

Endoscopy Technician/Medical Assistant
05.2004 - 12.2010

Job overview

  • Provided support to physician and patient during procedures.
  • Maintained & cleaned exam room and all medical equipment.
  • Prepare patients for examination and treatments.
  • Record & update patient information into data entry.
  • Drug screen, schedule lab tests, complete patient documentation.
  • Assisted with patient care including procedure preparation and patient monitoring.


Portfolio Recovery Association

Collection Account Representative
01.2002 - 05.2004

Job overview

  • Knowledgeable of Bankruptcy Laws, Fair Credit Reporting Act, and Fair Debt Collection Practices Act.
  • Negotiating payments while continuing to build a positive relationship with customers.
  • Record debtor and arrears history in order to ensure a complete file as a sound basis for decision making during collection / recovery.
  • Bankruptcy, credit bureaus and credit checks team player.
  • Achieved goals focused on reaching quotas and achieving excellence in a team setting.
  • Accepted and used Credit Card/Debit Card, ACH to make payments regarding all delinquent debts to remedy and pay-in-full over the telephone.

Education

Little River High
, Little River, KS

High School Diploma

University Overview

Certifications

  • Life, Accidental and Health Insurance License - 2024

Skills

  • Client Relationship Building
  • Account Management
  • Relationship building and management
  • Pipeline Management
  • Customer Service
  • Contract Negotiation

Timeline

Professional Dog Breeder

Charm City Frenchies
01.2022 - 10.2024

Account Executive

Kake News
06.2021 - 05.2023

Property Manager

SunSTONE Apartment Homes
11.2019 - 05.2021

Office Administrator/Sales, Marketing and Advertising Manager

Prodigy Auto Specialists
06.2015 - 11.2019

Accounts Payable Specialist

Hall's Culligan Water / Prairie Fire Coffee
05.2015 - 08.2016

Accounts Payable Specialists

Jacam Chemicals
10.2014 - 05.2015

Purchasing Agent / Accounts Payable Clerk

Mega-Manufacturing
12.2010 - 10.2014

Endoscopy Technician/Medical Assistant

Medical Specialties
05.2004 - 12.2010

Collection Account Representative

Portfolio Recovery Association
01.2002 - 05.2004

Little River High

High School Diploma
Tiffany GarciaHealth and Life Insurance