Tiffany Gasca
West Monroe,LA
Summary
Dynamic and results-oriented professional with extensive experience as a Hairstylist/Manager and Property Manager. Excelled at Rodan + Fields, reaching the top 2% in sales through exceptional team leadership and advanced communication skills. Proven track record in enhancing customer satisfaction, managing schedules efficiently, and mentoring teams for success.
Overview
10
10
years of professional experience
Work History
Hairstylist
Self Employed
Harmony Salon & Spa
11.2024 - Current
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Built a loyal clientele through exceptional customer service and attention to detail.
- Processed payments, entering sales in register for prompt customer service.
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
Hairstylist/Manager
Self-employed
The Beauty Shop
11.2021 - 11.2024
- Maintained a clean and organized work environment, adhering to strict sanitation guidelines for the safety of both clients and fellow stylist.
- Mentored less experienced stylists by sharing industry knowledge, tips, tricks, and best practices to enhance their growth.
- Successfully managed budgets and financial reporting for my business by carefully monitoring expenses, tracking revenue streams, and identifying areas for potential growth or cost savings.
- Created a welcoming atmosphere within the salon by fostering strong relationships among staff members and promoting open communication channels between stylists at all levels.
AirBNB Manager
Lancaster Properties
West Monroe, La
05.2022 - 05.2024
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Maximized performance by monitoring daily activities of the properties.
- Achieved daily goals by developing and executing strategic plans to maintain properties and customer satisfaction.
- Developed and maintained relationships with customers, provided feedback and reviews for future customers, and managed properties through hands on supervision.
Property Manager/Event Coordinator
Logtown Plantation
Monroe, La
08.2020 - 05.2022
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Maintained and ensured positive ongoing client engagement and satisfaction, ensuring clear communication and prompt resolution of any disputes.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
- Coordinated events with clients and gave support and guidance during planned event times.
Rodan + Fields Consultant
Rodan + Fields
West Monroe, La
11.2014 - 03.2020
- Excelled in team leadership skills.
- Promoted to top 2% in sales of the company.
- Managed and lead a team of local and out of state representatives of the company.
- Conducted team meetings on a regular basis involving PowerPoint presentations to encourage the team and boost sales
- Evaluated client needs and expectations, establishing clear goals for each consulting engagement.
- Coordinated with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
- Managed client relationships through regular check-ins and updates on progress.
Education
Licensed Cosmetologist - Cosmetology
West Monroe High
West Monroe, LA05-2007
High School Diploma -
West Monroe High School
West Monroe, LA05-2006
Skills
- Goal oriented
- Schedule management
- Advanced communication skills
- Customer service
- Team leadership
- Training and mentoring
Timeline
Hairstylist
Self Employed
11.2024 - Current
AirBNB Manager
Lancaster Properties
05.2022 - 05.2024
Hairstylist/Manager
Self-employed
11.2021 - 11.2024
Property Manager/Event Coordinator
Logtown Plantation
08.2020 - 05.2022
Rodan + Fields Consultant
Rodan + Fields
11.2014 - 03.2020
Licensed Cosmetologist - Cosmetology
West Monroe High
High School Diploma -
West Monroe High School