Organized and dependable candidate successful at managing multiple priorities with a positive attitude.
Overview
6
6
years of professional experience
Work History
Functional Skills Aide
Stein Education Center
03.2023 - Current
Applied clinical knowledge/training to remain calm and make logical decisions in stressful environments.
Provided one-on-one support to students with special needs, promoting their academic success and behavioral development.
Demonstrated flexibility in adapting roles and responsibilities as needed.
Enhanced student comprehension by implementing individualized learning strategies based on each student's needs.
Maintained positive attitude and affirmatively communicated with each student.
Maintained accurate records of student progress, attendance, and behaviors.
Direct Support Professional Caregiver
Communitas
05.2022 - 10.2023
Maintained detailed documentation of client progress, daily activities, incidents, and relevant observations to ensure continuity of care across team members.
Maintained clean personal areas and prepared healthy meals to support clients.
Improved client quality of life by providing assistance with daily living activities such as bathing, grooming, dressing, feeding, toileting assistance.
Supported client's emotional well-being by building a respectful relationship with them and actively listening to their concerns.
Managed medications for clients and ensured proper dosages were taken on schedule.
Provided reliable transportation for clients to attend medical appointments and social outings as needed.
Camping Associate
Sportsmans Warehouse
08.2021 - 05.2022
Contributed to the success of promotional campaigns by creating visually appealing merchandise displays.
Provided exceptional customer service through active listening and understanding customer concerns.
Maintained clean sales floor and straightened and faced merchandise.
Answered customer questions about products and helped locate merchandise.
Listened to customer needs and desires to identify and recommend optimal products.
Cashier
Bath & Body Works
07.2020 - 03.2021
Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
Mentored new employees on cashier duties and best practices.
Assisted customers with returns, refunds and resolving transaction issues.
Customer Service Representative
Lowe's
10.2019 - 07.2020
Assisted customers in finding suitable products, leading to increased sales and repeat business.
Processed online orders placed by customers.
Answered calls professionally and efficiently directed calls to appropriate departments.
Demonstrated excellent multitasking skills by dealing with multiple tasks simultaneously while maintaining attention to detail and accuracy.
Exhibited high energy and professionalism when dealing with clients and staff.
Enhanced customer satisfaction by efficiently processing returns/exchanges and addressing any concerns.
Fast Food Crew Member
Whataburger
09.2017 - 07.2019
Expedited orders with accuracy, resulting in reduced wait times for customers.
Managed cash register transactions accurately, ensuring proper handling of cash and credit card payments.
Maintained restaurant cleanliness through regular cleaning duties such as sweeping, mopping, and wiping down surfaces.
Became familiar with products to answer questions and make suggestions.
Worked front counter, drive-thru, and food preparation stations.
Education
High School Diploma -
Crestview High School
Crestview, FL
05.2019
Skills
Eager Learner
Time Management
Behavior Management
Works Well Under Pressure
Team Collaboration
Sensory Integration
Data Collection
Customer Service
Money Handling
Cooperative Attitude
Adaptability and flexibility
Timeline
Functional Skills Aide
Stein Education Center
03.2023 - Current
Direct Support Professional Caregiver
Communitas
05.2022 - 10.2023
Camping Associate
Sportsmans Warehouse
08.2021 - 05.2022
Cashier
Bath & Body Works
07.2020 - 03.2021
Customer Service Representative
Lowe's
10.2019 - 07.2020
Fast Food Crew Member
Whataburger
09.2017 - 07.2019
High School Diploma -
Crestview High School
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