Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tiffany Giarritta

West,FL

Summary

Dynamic hospitality professional with a proven track record at Live Nation, excelling in guest service and crowd management. Recognized for reliability and safety awareness, I effectively enhanced customer satisfaction while operating POS systems. Committed to delivering exceptional experiences, I thrive under pressure and adapt to diverse client needs.

Overview

24
24
years of professional experience

Work History

Usher/parking

Live Nation
06.2023 - Current
  • Provided exceptional guest service, answering questions about the venue and directing patrons to their seats.
  • Worked with other staff members to facilitate smooth flow of operations.
  • Provided friendly and courteous customer service to all guests at events to enhance satisfaction.
  • Directed ticket holders to seats and facility locations.
  • Managed crowd control effectively, ensuring timely seating and minimizing disruptions.
  • Sold admission, processed payments, and issued tickets.
  • Participated actively in pre-show briefings so as always be informed about necessary details relevant to an upcoming show.
  • Collaborated with other ushers to facilitate smooth transitions between performances and intermissions.

Server/caterer

Sandy James Fine Food
10.2022 - 07.2025
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Server/caterer

Benvenuto Catering Restaurant
10.2007 - 09.2022
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Adapted to diverse customer needs, providing personalized service that increased guest satisfaction.
  • Assisted in planning and execution of special events, contributing to restaurant's reputation for hosting.

Sales Associate/Assisstant Manager

ABC Fine Wine and Spirits
04.2001 - 09.2007
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.

Education

Certificate - Bartending

ABC Bartending School
West Palm Beach FL

High School Diploma -

Santaluces HS
Lantana FL
06.1992

Skills

  • Working under pressure
  • Reliability and punctuality
  • Safety awareness
  • Guest service
  • Customer relations
  • Cash register operation
  • Professional appearance
  • Health codes compliance
  • POS inventory system operation
  • Hospitality service expertise

Timeline

Usher/parking

Live Nation
06.2023 - Current

Server/caterer

Sandy James Fine Food
10.2022 - 07.2025

Server/caterer

Benvenuto Catering Restaurant
10.2007 - 09.2022

Sales Associate/Assisstant Manager

ABC Fine Wine and Spirits
04.2001 - 09.2007

Certificate - Bartending

ABC Bartending School

High School Diploma -

Santaluces HS

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