Tiffany Gibson
Duluth,GA
Summary
Proven to excel in fast-paced environments, demonstrated through a successful tenure at Whole Foods Market Inc, where efficiency and customer satisfaction were paramount. Adept at multitasking and adapting to change, I consistently met deadlines, ensuring orders were accurate and timely. My strong work ethic and exceptional customer service skills have been recognized, showcasing my ability to maintain high satisfaction ratings.
Overview
9
9
years of professional experience
Work History
Shopper
Whole Foods Market Inc
09.2023 - Current
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Worked productively with customers to meet order requirements and service expectations.
- Determined and applied appropriate product substitutions for out-of-stock items after consulting with e-commerce customers.
Sales Associate
TJ Maxx, TJX Companies
10.2022 - 12.2023
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges and refunds in accordance with store policy.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
- Provided support during high-volume sales periods by efficiently managing inventory levels and coordinating price adjustments as needed.
- Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
General Merchandise
Target
06.2021 - 10.2022
- Provided optimal assistance to the General Manager and handled a variety of tasks
- Worked to ensure a neat and attractive sales environment and assisted in the setup of visual displays
- Worked to ensure a positive and hassle-free customer experience
- Ensure the sales floor is zoned, in stock, and proper signage for guests
Produce Clerk
Publix's Super Market
07.2020 - 05.2021
- Adhered to safety and sanitary guidelines
- Received and transported materials from inspection areas to stock
- Stocked shelves in an efficient and organized way
- Helped to train new stock clerks on store procedures
- Utilized excellent organizational skills
Game Advisor
Gamestop
10.2018 - 10.2020
- Organized games for regular displays and special promotions by corporate plans
- Suggested merchandise based on the customer's needs
- Greeted customers with a smile and encouraged feedback about their shopping experience
- Handled all merchandise with care and packed customer bags neatly
- Prevented long waits by quickly and carefully ringing up items, adding to the hassle-free experience for the customer
- Remained punctual and professional at all times
Concession Worker
Richmond Volleyball Club
06.2015 - 03.2020
- Made sure food at my station was ready before needed
- Handled food with cleanliness and care
- Followed recipes closely and served food by restaurant serving guidelines
- Safely stored food items and kept inventories
- Ring up the Customers
Education
High School -
Lee Davis High School
Mechanicsville, VASkills
- Ability to Work Under Pressure
- Customer Service
- Fast Learner
- Adaptability
- Ability to Multitask
- Strong Work Ethic
Timeline
Shopper
Whole Foods Market Inc
09.2023 - Current
Sales Associate
TJ Maxx, TJX Companies
10.2022 - 12.2023
General Merchandise
Target
06.2021 - 10.2022
Produce Clerk
Publix's Super Market
07.2020 - 05.2021
Game Advisor
Gamestop
10.2018 - 10.2020
Concession Worker
Richmond Volleyball Club
06.2015 - 03.2020
High School -
Lee Davis High School
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