Summary
Overview
Work History
Education
Skills
Timeline
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Tiffany Gingerich

Denver,PA

Summary

Accomplished District Manager with a proven track record at Healthcare Services Group Inc., enhancing operational efficiency and client satisfaction. Skilled in strategic planning and team leadership, I've successfully developed partnerships and implemented cost-saving measures, significantly boosting productivity and fostering a positive work environment. My approach emphasizes quality control and relationship building, driving revenue growth and operational excellence.

Results-focused management professional prepared to excel in high-demand environments. Known for optimizing operations, enhancing customer experience, and implementing strategic initiatives. Emphasizes team collaboration and adaptability to meet evolving business needs. Proficient in operational management and strategic planning.

Professional manager with strong focus on team collaboration and achieving results. Proven ability to lead and develop teams, adapt to changing needs, and drive operational success. Skilled in strategic planning, performance management, and relationship building. Reliable and consistently deliver on organizational goals.

Overview

12
12
years of professional experience

Work History

District Manager- EVS

Healthcare Services Group Inc.
01.2022 - Current
  • Developed training programs for improving staff capabilities and customer service.
  • manage facilities with high travel requirements
  • ensure payroll and HR accuracy
  • Increased operational efficiency with streamlined processes and resource allocation.
  • Enhanced company reputation through community involvement, developing partnerships with local organizations and participating in charitable events.
  • Streamlined operations by establishing efficient processes and communication channels between stores, leading to reduced costs and increased productivity.
  • Led team to achieve targets, focusing on customer satisfaction and service quality.
  • Reduced turnover rates by implementing proactive retention strategies designed to address potential employee concerns before they escalated into resignations or terminations.
  • Implemented cost-saving measures, optimizing resource use and reducing expenses.
  • Developed and maintained strong relationships with vendors, negotiating preferential pricing and delivery terms to optimize supply chain efficiency while maintaining quality standards across the district.
  • Monitored competitor activity, adapting strategies to maintain competitive advantage.
  • Improved team engagement by organizing regular training sessions and performance reviews.
  • Managed budget allocations to ensure financial targets were met consistently.
  • Built strong relationships with key stakeholders to enhance business partnerships.
  • Developed customer loyalty programs to increase repeat business and retention.
  • Oversaw inventory management to optimize stock levels and reduce wastage.
  • Enhanced customer experience by addressing feedback and implementing service improvements.
  • Boosted employee morale by creating a positive work environment that encouraged teamwork, collaboration, and professional growth opportunities.

Account Manager -EVS

Healthcare Services Group Inc.
01.2018 - Current
  • Developed strong client relationships, ensuring consistent and effective communication.
  • Managed client accounts to enhance client satisfaction and retention.
  • Enhanced client engagement through personalized service and attention.
  • Delivered excellent service by proactively addressing client needs and concerns.
  • Addressed client inquiries to provide timely and accurate information.
  • Strengthened partnerships with strategic clients, fostering long-term collaboration.
  • Payroll and HR

Certified Nursing Assistant

MSN Agency Nursing
04.2013 - 03.2020
  • Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
  • Assisted patients with daily living activities for enhanced comfort and wellbeing.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.

Education

High School Diploma -

Cocalico School District
Denver, Pa

Skills

  • Strategic planning
  • Team leadership
  • Regional operations
  • Budget management
  • Performance evaluation
  • Customer service
  • Conflict resolution
  • Policy implementation
  • Staff training
  • Revenue growth
  • Quality control
  • Operational efficiency
  • Cost reduction
  • Goal setting
  • Relationship building
  • Client satisfaction
  • Process improvement
  • Inventory oversight
  • Talent development

Timeline

District Manager- EVS

Healthcare Services Group Inc.
01.2022 - Current

Account Manager -EVS

Healthcare Services Group Inc.
01.2018 - Current

Certified Nursing Assistant

MSN Agency Nursing
04.2013 - 03.2020

High School Diploma -

Cocalico School District

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Tiffany Gingerich