Summary
Overview
Work History
Education
Skills
Work Availability
Quote
Timeline
Generic
Tiffany Gordon

Tiffany Gordon

Winchester,IN

Summary

Dynamic Human Resources Generalist with 5 years of experience managing broad range of human resource functions while serving as on-site specialist. Supports and guides cross-functional team members while implementing best practices within HR team. Serves as HR champion in administering and advancing HR functions while acting as resource on policy interpretation and implementation.

Overview

14
14
years of professional experience

Work History

Recruiter

C&S Wholesale Grocers
06.2021 - Current
  • Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
  • Built strong relationships with internal and external candidates to ensure an excellent hiring experience.
  • Advertised job opportunities on social media platforms and job boards.
  • Conducted reference checks, background screening and other pre-employment checks to verify information on applicant's resume.
  • Coordinated schedules to arrange management interviews with applicants.
  • Evaluated strengths and weaknesses of candidates through effective screening processes.
  • Assisted with onboarding and orientation of new hires to expedite acclimatization process.
  • Developed recruiting strategies to identify qualified candidates and build network.
  • Collaborated with hiring managers to understand job requirements and expectations.
  • Developed and implemented plans to improve recruitment process.
  • Operated and maintained applicant tracking and candidate management systems.
  • Placed advertisements, evaluated applicant credentials, conducted initial interviews and pre-screening assessments.
  • Collaborated with internal teams to continuously improve recruitment processes and execute as efficiently as possible.
  • Emphasized job benefits and perks to applicants to improve organization's attractiveness.
  • Collaborated with HR leadership regarding candidate salary determinations.
  • Developed and maintained relationships with external recruiters to obtain referrals to qualified candidates.
  • Consulted businesses on successful recruiting and retention practices to help minimize turnover.
  • Advised managers on best practices to maintain compliance with applicable laws.
  • Pre-screened resumes prior to sending to corporate hiring managers for consideration.
  • Assisted with writing job postings and job descriptions for boards.
  • Partnered with departmental managers to ascertain hiring needs and subsequently provide candidate recommendations.
  • Developed and implemented onboarding and orientation programs for new employees.
  • Improved office efficiency by effectively managing internal communications and correspondence.
  • Completed human resource operational requirements by scheduling and assigning employees.
  • Advocated for staff members, helping to identify and resolve conflicts.
  • Conducted performance reviews and provided feedback to managers on employee performance.
  • Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.
  • Collaborated with managers to identify and address employee relations issues.
  • Generated and analyzed reports to monitor employee engagement and attrition trends.
  • Collected and analyzed information to monitor compliance outcomes and identify and address trends of non-compliant behavior.
  • Created and delivered HR training sessions to staff, managers and executives.
  • Coordinated implementation of people-related services, policies and programs through departmental staff.
  • Developed and monitored employee recognition programs.
  • Administered employee benefits programs and assisted with open enrollment.
  • Planned, monitored and appraised employee work results by training managers to coach and discipline employees.
  • Reduced expenses by analyzing compensation policies and implementing competitive programs while ensuring adherence to legal requirements.

Benefits Administration

Knowledge Services
07.2018 - 06.2021
  • Eligibility assistance
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Executed record filing system to improve document organization and management.
  • Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
  • Offered technical support and troubleshot issues to enhance office productivity.
  • Assisted development and implementation of new administrative procedures.
  • Resolved discrepancies with client applications to verify eligibility.
  • Communicated with people from various cultures and backgrounds on application process.
  • Processed and certified documents for accuracy and compliance with government regulations.
  • Reviewed applications for different aid programs and determined which qualification criteria for individuals.
  • Developed extensive fact-checking and research skills by continuously reviewing different programs and options.

Human Resources Specialist Recruiter

Kelly Services
10.2016 - 01.2018
  • Provided guidance to managers and employees on talent management, payroll, FMLA and benefits.
  • Handled new-hire orientation and basic recruiting tasks for best-in-class talent identification.
  • Implemented and supervised orientation procedures for new hires.
  • Met with staff to resolve difficult situations related to performance and conflict management.
  • Coached managers through employee engagement, documentation, discipline and performance improvement plans.
  • Delivered strategic workforce planning, benefits administration, labor relations, succession planning and reporting systems.
  • Processed new hire paperwork and documents, maintained payroll information by calculating, collecting, and entering data.

Human Resources Specialist Recruiter

ADECCO
03.2016 - 10.2016
  • Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.
  • Managed payroll processing and benefits to compensate employees for service rendered.
  • Monitored employee attendance and performance, addressing issues in accordance with company policies and procedures.
  • Reviewed and screened applicant resumes to identify qualified candidates.
  • Partnered with senior leadership to establish and develop corporate and HR policies and procedures.
  • Planned and managed recruitment activities for new hires using strategic personnel, staffing, and position management practices.
  • Analyzed and reported on employee turnover rates to determine root causes and make recommendations for improvement.
  • Wrote job postings and job descriptions for boards.
  • Developed and monitored employee recognition programs.
  • Conducted reference checks, background screening and other pre-employment checks to verify information on applicant's resume.
  • Built strong relationships with internal and external candidates to ensure an excellent hiring experience.
  • Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.

Retail Sales Merchandiser

ADVANTAGE SALES AND MARKETING
04.2014 - 05.2016
  • Regional account management of over 500 accounts at 8 locations.
  • Conducted market analysis based on sales from previous years and present analysis to upper management for a final approval
  • Designed displays to make the store experience interactive and engaging
  • Facilitated audits on the management inventory
  • Worked effectively and productively within negotiated contracted time
  • Communicated effectively both internally and externally with all customers while building rapport with clients and customers.
  • Designed displays to deliver interactive, engaging, and memorable store experiences for shoppers.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Improved operational efficiencies while managing customers requests, store inventory, transactions, new purchase orders, and pricing needs.
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Managed inventory levels and product rotation to maximize sales and minimize out-of-stock items.
  • Utilized visual merchandising techniques to effectively showcase products in retail stores.
  • Established strong vendor relationships to maintain and support business.
  • Identified opportunities to increase store sales and developed actionable strategies.
  • Planned and implemented product launches and promotions for assigned stores.
  • Trained store personnel on product features to drive sales and increase product awareness.
  • Analyzed sales data to identify trends and devised action plans to increase sales.
  • Operated equipment such as pallet jacks and hand trucks to move heavy boxes.

Zone Manager

WAL-MART STORES INC
11.2012 - 08.2013
  • Arranged and organized staff work schedules to guarantee proper coverage for peak business hours, established team priorities, maintained schedules and monitored performance.
  • Trained and led a team in 4 fresh areas including 4 department supervisors and 25 hourly associates.
  • Completed cycle counts and monthly inventory.
  • Maintained compliance with health code standards and OSHA requirements.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.
  • Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.

Sales Consultant

METABOLIC RESEARCH CENTER
03.2012 - 10.2012
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.
  • Provided sales and customer service assistance to walk-in traffic
  • Responded to telephone and in-person requests for information.
  • Followed up with existing customers to provide additional support and address concerns.
  • Increased sales by fostering relationships with customers, implementing business strategies and suggesting areas for improvement.
  • Applied knowledge of market and full range of innovative and unique products to meet customer needs, expanding company's customer base.
  • Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
  • Improved sales by managing sales lifecycle from lead generation through contract negotiations and closings.

Environmental Service Attendant

ST. VINCENT RANDOLPH HOSPITAL
03.2009 - 10.2012
  • Interacted with hospital staff, patients, and families to demonstrate good customer service techniques.
  • Utilized chemicals and cleaning equipment to meet facility's predetermined sanitation and cleanliness quality standards.
  • Cleaned and disinfected patient exam rooms, surgery suites, and common areas to promote sanitary treatment and services environment.
  • Wore necessary personal protective equipment to minimize risks from hazardous materials, biohazards, and other harmful substances.
  • Practiced established infection control methods to reduce risks to patients, families, and medical staff.
  • Trained new employees on departmental procedures and provided assistance in finding cleaning supplies.
  • Documented and reported necessary facility and building repairs observed.

Education

Bachelor of Science - Human resources

Western Governors University
Remote
06.2025

Associate of Applied Science - Medical Assisting

Ivy Tech Community College of Indiana
Richmond, IN
08.2008

Ttd 150 in Logistics - Logistics Management

Ivy Tech Community College
Richmond, IN
06.2004

Skills

  • Human Resources
  • ADP, Microsoft, Workday, Oracle, Indeed, LinkedIn, Google, ICIMS, Applicant tracking systems
  • Benefits and payroll administration
  • Human Resources
  • Leadership Experience
  • Lean Manufacturing
  • Project Management
  • Recruiting
  • Recruitment Strategy Development
  • Regulations Compliance
  • Retention Program Development
  • C-Suite Executive Relations
  • Equal Employment Opportunity (EEO)
  • Talent Acquisition
  • Key Partnership Management
  • Industry-Specific HR Regulations
  • Human Resources Management Systems
  • Job Fairs Planning
  • Compensation Packages
  • Background Checks
  • Conduct Orientations and Training
  • Temporary and Seasonal Employees
  • Americans with Disabilities Act (ADA)
  • Training and Onboarding
  • Campaign Management
  • Behavioral Interviewing
  • Human Resource Policies
  • Time Management
  • Work Authorizations
  • Affirmative Action Guidelines
  • Time Tracking and Payroll Administration
  • Strategic Sourcing
  • Human Resources
  • Relocation Package Development
  • Eligibility and Annual Determinations
  • Contract Negotiation
  • Database Maintenance
  • Candidate Pipeline Development
  • Benefits Administration
  • Compensation Analysis
  • Candidate Pre-Screening
  • Safety Training
  • Data Analysis
  • iCIMS Applicant Tracking Software
  • ADP Workforce Now
  • New Hire Training
  • Cold Calling
  • College Recruiting
  • Job Applicant Interviews
  • Annual Evaluations
  • Project Recruiting
  • Business Requirements Understanding
  • Assessments and Qualifications
  • Offer Letter Drafting
  • Public Speaking
  • Selection Strategies
  • hip Management
  • Client Relations
  • Client Relationship Management
  • Microsoft Office
  • Policy Interpretation
  • Verbal and Written Communication
  • Community Networking
  • State Reporting Procedures
  • Dice Job Boards
  • Excel Spreadsheets
  • New Hire Paperwork Processing
  • Employment Verification
  • Extensive Knowledge of FMLA
  • Employee Handbook Development
  • Employment Law
  • Organizational Planning Knowledge
  • Complaint Handling
  • Human Resources Law Expertise
  • Team Collaboration
  • Client Development
  • HIPAA Expertise
  • Interviewing Clients
  • Clerical Support
  • Salesforce Expertise
  • Employment Listing Management
  • Job Description Development
  • Lead Generation and Prospecting
  • Resume Uploading
  • Administrative Support
  • SHRM Standards
  • IT Recruitment Trends
  • Remote Conferencing and Communication
  • Enterprise Resource Planning
  • Employee and Applicant Assessment
  • Policy and Procedure Writing
  • Adaptable to Changing Conditions
  • Eligibility Determinations
  • Training Development and Execution
  • Networking and Partnership Development
  • Promotion Coordination
  • Analytical and Critical Thinking
  • In-Person and Telephone Interviewing
  • Leave of Absence Transitions
  • Contracting

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse

Quote

There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins

Timeline

Recruiter

C&S Wholesale Grocers
06.2021 - Current

Benefits Administration

Knowledge Services
07.2018 - 06.2021

Human Resources Specialist Recruiter

Kelly Services
10.2016 - 01.2018

Human Resources Specialist Recruiter

ADECCO
03.2016 - 10.2016

Retail Sales Merchandiser

ADVANTAGE SALES AND MARKETING
04.2014 - 05.2016

Zone Manager

WAL-MART STORES INC
11.2012 - 08.2013

Sales Consultant

METABOLIC RESEARCH CENTER
03.2012 - 10.2012

Environmental Service Attendant

ST. VINCENT RANDOLPH HOSPITAL
03.2009 - 10.2012

Bachelor of Science - Human resources

Western Governors University

Associate of Applied Science - Medical Assisting

Ivy Tech Community College of Indiana

Ttd 150 in Logistics - Logistics Management

Ivy Tech Community College

Similar Profiles

CREATE PROFILE
Tiffany Gordon