Summary
Overview
Work History
Education
Skills
Timeline
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Tiffany Gower

Goldsboro,NC

Summary

Accomplished Senior Sales Associate at Kikkoman Sales USA, adept in sales analytics and conflict resolution. Spearheaded CRM enhancements, boosting data accuracy and sales pipeline visibility. Cultivated key client relationships, achieving sales targets and expanding product lines. Recognized for strategic insights and cross-functional collaboration, driving operational efficiencies and fostering a supportive team environment.

Overview

19
19
years of professional experience

Work History

Senior Sales Associate

Kikkoman Sales USA
12.2006 - Current
  • Developed and maintained comprehensive sales reports to track performance and identify trends.
  • Coordinated cross-functional communications to resolve client inquiries and improve customer satisfaction.
  • Streamlined sales order processing, enhancing workflow efficiency and accuracy.
  • Trained and mentored junior staff on best practices in sales administration processes.
  • Implemented new CRM software features to optimize data management and reporting capabilities.
  • Analyzed sales data to provide actionable insights for strategic decision-making by management.
  • Led initiatives to enhance standard operating procedures, resulting in improved operational efficiencies.
  • Collaborated with marketing teams to align promotional strategies with sales objectives effectively.
  • Enhanced forecasting accuracy through diligent analysis of historical data combined with current market trends.
  • Implemented CRM system improvements that led to more accurate data tracking and better visibility into the sales pipeline.
  • Maintained open lines of communication within the team, fostering a productive and supportive work environment.
  • Negotiated favorable contracts with vendors for improved pricing structures, contributing to overall cost reduction efforts within the organization.
  • Developed strong relationships with key clients, leading to increased account retention and long-term loyalty.
  • Provided regular coaching sessions for junior staff members, helping them develop essential skills needed for career advancement within the company.
  • Maximized sales opportunities by effectively managing sales territories, optimizing resource allocation and prioritization.
  • Created comprehensive training materials for onboarding new hires, increasing their time-to-productivity ratio significantly.
  • Coordinated cross-departmental efforts to ensure seamless communication between sales, marketing, and operations teams.
  • Discussed sales strategies and promotional plans with VP of Sales on regular basis.
  • Built relationships with customers and community to establish long-term business growth.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Resolved problems with high-profile customers to maintain relationships and increase return customer base.
  • Increased sales volume and expanded product line to new retailers, warehouse clubs and natural food chains.
  • Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
  • Collaborated cross-functionally with headquarters, regional and other teams nationally to maintain consistent message and experience.

Education

Bachelor of Arts - Sociology

Georgia State University
Atlanta, GA
08-2003

Skills

  • Market trends
  • Sales analytics
  • Account management
  • Stockroom management
  • Key account management
  • Stock management
  • Problem-solving abilities
  • Attention to detail
  • Multitasking Abilities
  • Conflict resolution
  • Sales process
  • Order processing

Timeline

Senior Sales Associate

Kikkoman Sales USA
12.2006 - Current

Bachelor of Arts - Sociology

Georgia State University

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Tiffany Gower