Seasoned professional with a robust background in healthcare, notably with Interim HealthCare. Excelled as a Customer Service Representative and Nursing Assistant, showcasing exceptional time management and customer service skills. Proven track record in enhancing patient engagement and mentoring new aides, underpinned by a certified training expertise. Eager to leverage my comprehensive experience in a dynamic new role.
Handle aides schedules, handle client schedules, authoritzions for Medicaid, on-call rotation, referrals, orientations, answer phones
Full-Time Aide Floater -Assisted client with bathing, grooming, toileting, grooming, light housekeeping, errands, laundry, accompy to appts. Assist with vitals, increase patient engagement by companionship with one on one time, outings,
Mentor-Assisted new aides within the company made them feel welcomed Gave aide the resources needed to be successful aides
Trainer-Trained new aides that came to the company on two day trial with client to help them feel comfortable also training is available on equipment if needed.
*Customer service
*Time management skills
* Work well with a team
*Very experienced in my field
*Certified Trainer
*Fast Learner
*Eager to learn more
*CPR CERTIFIED