Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Tiffany Grandberry

Newport News,VA

Summary

Seasoned professional with a robust background in healthcare, notably with Interim HealthCare. Excelled as a Customer Service Representative and Nursing Assistant, showcasing exceptional time management and customer service skills. Proven track record in enhancing patient engagement and mentoring new aides, underpinned by a certified training expertise. Eager to leverage my comprehensive experience in a dynamic new role.

Overview

18
18
years of professional experience

Work History

Customer Service Representative

Interim HealthCare
03.2024 - Current

Handle aides schedules, handle client schedules, authoritzions for Medicaid, on-call rotation, referrals, orientations, answer phones

Nursing Assistant

Interim HealthCare
11.2006 - 03.2024

Full-Time Aide Floater -Assisted client with bathing, grooming, toileting, grooming, light housekeeping, errands, laundry, accompy to appts. Assist with vitals, increase patient engagement by companionship with one on one time, outings,

Mentor-Assisted new aides within the company made them feel welcomed Gave aide the resources needed to be successful aides

Trainer-Trained new aides that came to the company on two day trial with client to help them feel comfortable also training is available on equipment if needed.

Education

Diploma -

James Madison High School
Norcross, GA
06.2016

Nursing Assistant -

Housing Authority
11.2006

Medical Assisting -

Kee Business College
06.2005

Skills

*Customer service

*Time management skills

* Work well with a team

*Very experienced in my field

*Certified Trainer

*Fast Learner

*Eager to learn more

Additional Information

*CPR CERTIFIED

Timeline

Customer Service Representative

Interim HealthCare
03.2024 - Current

Nursing Assistant

Interim HealthCare
11.2006 - 03.2024

Diploma -

James Madison High School

Nursing Assistant -

Housing Authority

Medical Assisting -

Kee Business College
Tiffany Grandberry