Tiffany Grant
Concord,NC
Summary
Knowledgeable Certified Dialysis Technician with fourteen years of hands-on experience in hemodialysis, nephrology care and end-stage renal failure treatment. Well-versed in all elements of dialysis, including initiating and terminating treatment, educating patients and maintaining highest standards of sanitation and safety.
Overview
18
18
years of professional experience
Work History
Certified Dialysis Technician
Health System Management
04.2018 - 08.2023
- Monitored each patient closely during treatment to check for any adverse reactions or change in condition and reported emergencies to attending nurses.
- Set-up equipment for dialysis and primed dialyzer in preparation for use.
- Cleaned and connected fistulas, grafts and catheters to prevent infection.
- Recorded client data on hemodialysis flow chart.
- Performed routine quality control and safety checks on all equipment.
- Provided in-patient care for five dialysis patients simultaneously focusing on providing clean, safe, and comfortable treatment environment.
- Recorded patient's pre-dialysis weight, vitals, and any new medical conditions.
- Followed directions when mixing dialysate and priming dialyzer with saline or heparinized solutions.
- Provided consultation to patients on community support programs, ambulatory treatment options, or termination of treatment.
- Educated patients about procedures, answered questions, and provided comforting words to control anxiety and enhance procedure results.
- Maintained accurate patient charts and medical records.
Certified Dialysis Technician
Davita
01.2013 - 04.2018
- Administered medications and treatments according to physician orders.
- Inventoried, ordered and restocked equipment and supplies needed for hemodialysis treatment.
- Set-up equipment for dialysis and primed dialyzer in preparation for use.
- Monitored each patient closely during treatment to check for any adverse reactions or change in condition and reported emergencies to attending nurses.
- Cleaned and connected fistulas, grafts and catheters to prevent infection.
- Set up and operated dialysis machines for patients receiving treatment for kidney failure.
- Educated patients about procedures, answered questions, and provided comforting words to control anxiety and enhance procedure results.
Certified Dialysis Technician
Fresenius
05.2011 - 04.2014
- Monitored each patient closely during treatment to check for any adverse reactions or change in condition and reported emergencies to attending nurses.
- Set-up equipment for dialysis and primed dialyzer in preparation for use.
- Cleaned and connected fistulas, grafts and catheters to prevent infection.
- Recorded client data on hemodialysis flow chart.
- Measured and recorded patients' pre-dialysis and post-dialysis vital statistics.
- Performed routine quality control and safety checks on all equipment.
- Conducted equipment and safety checks on hemodialysis equipment and supplies.
Dialysis Patient Care Technician
Fresenius
09.2010 - 05.2011
- Performed routine quality control and safety checks on all equipment.
- Cleaned and connected fistulas, grafts and catheters to prevent infection.
- Set-up equipment for dialysis and primed dialyzer in preparation for use.
- Monitored each patient closely during treatment to check for any adverse reactions or change in condition and reported emergencies to attending nurses.
- Set up and operated dialysis machines for patients receiving treatment for kidney failure.
- Recorded patient's pre-dialysis weight, vitals, and any new medical conditions.
- Explained dialysis procedures and hemodialysis machine operation to patients prior to treatment to ease anxieties.
Teller Operations Manager
Bank Of America
04.2007 - 12.2007
- Improved overall financial reporting by streamlining control processes and reporting structures.
- Resolved escalated issues with customer transactions to facilitate improved process flow and encourage good customer relations.
- Evaluated employees' performance and offered recommendations for improvement to enhance operations efficiency.
- Trained new employees in cash handling procedures, bank policies to promote compliance with established standards.
- Performed teller, personal banker and functions during high-volume business periods to offer expeditious service to customers.
- Pursued new retail and commercial account growth to enhance bank's market position.
Personal Banker
Bank Of America
05.2005 - 04.2007
- Worked closely with management to strategize sales techniques to increase branch production and customer service.
- Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
- Cross-sold bank products and services to meet customer needs and provide options.
- Promoted financial products by maintaining excellent service offering knowledge.
- Managed deposits, withdrawals and wire transfers to process smooth banking transactions for clients.
- Processed customer requests for statements, ordering additional checks, and updating customer personal information in database.
Education
Dialysis Technology
Jethro Health Career School
Chicago, IL06.2010
Some College (No Degree) - Nursing
Essex County College
Newark, NJHigh School Diploma -
West Orange High School
West Orange, NJ06.1992
Skills
- Medical Equipment Operations
- Advanced Nephrology Knowledge
- Patient Health Education
- Microsoft Office
- Complex Problem-Solving
- Operational Procedures
- Direct Patient Care
- Critical Thinking
- Customer Service
- Administrative and Office Support
- Customer Relations
- Problem-Solving Ability
- Reading Comprehension
Additional Information
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service and oral and written communications.
Timeline
Certified Dialysis Technician
Health System Management
04.2018 - 08.2023
Certified Dialysis Technician
Davita
01.2013 - 04.2018
Certified Dialysis Technician
Fresenius
05.2011 - 04.2014
Dialysis Patient Care Technician
Fresenius
09.2010 - 05.2011
Teller Operations Manager
Bank Of America
04.2007 - 12.2007
Personal Banker
Bank Of America
05.2005 - 04.2007
Dialysis Technology
Jethro Health Career School
Some College (No Degree) - Nursing
Essex County College
High School Diploma -
West Orange High School
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