Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tiffany Graves

Manager
Fairburn,GA

Summary


Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.


Detail-oriented and organized Property Manager effective at managing personnel, property and special projects. Dedicated to interacting with property office and maintenance staff to manage on-site activities. Focused on achieving occupancy goals and working closely with property owners and decision-makers for various needs.

Overview

11
11
years of professional experience

Work History

Executive Assistant & Property Manager

Serenbe
01.2023 - Current
  • Handled confidential and sensitive information with discretion and tact.
  • Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
  • Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
  • Processed travel expenses and reimbursements for executive team and senior management group.
  • Managed office inventory, tracking supplies and placing orders to ensure smooth daily operations.
  • Real Estate Property Management, residential and commercial.
  • Proactively prepare homes for rental while managing subs completing work.
  • Create leases for new tenants and manage master list of contacts.
  • Manage all maintenance and repairs for all properties.
  • Receive calls, handle inquires, and solve issues with little guidance.

Sales Department Manager

Lowe's
05.2020 - 12.2023
  • Increased sales revenue by implementing targeted marketing strategies and effective customer relationship management.
  • Collaborated with other department managers to align objectives and ensure seamless interdepartmental communication efforts.
  • Expanded market reach by researching industry trends and identifying new business opportunities.
  • Strengthened customer loyalty with personalized service, resulting in increased repeat business and referrals.
  • Influenced positive change across the organization by initiating process improvements that yielded tangible results in productivity levels.
  • Department manager over Flooring and Decor, Appliances and Pro.
  • Planned and directed staffing, training, and performance evaluations to develop and control sales and service programs.
  • Developed sales team through motivation, counseling and product knowledge education.
  • Managed sales team to consistently achieve growth and hit sales target.

Flooring Sales Specialist

The Home Depot
08.2013 - 06.2019
  • Followed up with customers to assess satisfaction, answer questions, and resolve concerns.
  • Drove team revenue totals by bringing in top sales numbers.
  • Assisted customers in selecting appropriate flooring materials based on their preferences, budget, and space requirements.
  • Maintained in-depth understanding of all available brands and types of flooring available to customers.
  • Maintained knowledge of current sales and promotions, polices regarding payment and exchanges, and security practices.
  • Provided ongoing support to existing clients, maintaining a high level of satisfaction and encouraging repeat business.

Education

Georgia State University
Atlanta, GA

Skills

  • Customer Service-Oriented
  • Expense Reporting
  • Administrative Support
  • Office Management
  • Schedule & calendar planning
  • Travel Arrangements
  • Excel spreadsheets
  • Project Planning
  • Project Management
  • Mail handling
  • Honest and Dependable

Timeline

Executive Assistant & Property Manager

Serenbe
01.2023 - Current

Sales Department Manager

Lowe's
05.2020 - 12.2023

Flooring Sales Specialist

The Home Depot
08.2013 - 06.2019

Georgia State University

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