Tiffany Graves
Mebane,NC
Summary
Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
Overview
2026
2026
years of professional experience
Work History
Admissions Coordinator
Alamance Healthcare Center
Burlington, NC
05.2025 - Current
- Coordinate the admission process for new and returning residents
- Collaborate with clinical team for a smooth transition for residents and care
- Maintain accurate and up to date records of admissions and discharges
- Provide excellent customer service for prospective residents and families
- Reading over referrals
- Uploading documentation
- Authorizations
- Tours
- Handled insurance claim duties and verified that each met standards of admissions.
Business Office Manager
PruittHealth
Durham, NC
11.2022 - 05.2025
- Liaised with leadership to oversee and execute financial, budget and contractual matters.
- Coordinated scheduling and logistics for meetings, appointments, and special events.
- Scheduled meetings and appointments for executive team members.
- Collaborated with other departments on initiatives related to admissions policies and procedures.
- Completing paperwork with families in a timely manner.
- Verifying Insurance
- Insurance authorization
- Auditing admission paperwork to ensure accuracy for billing.
- Bed offers.
- Looking over referrals for possible admissions.
Human Resources Manager
PruittHealth
Durham, NC
06.2019 - 11.2022
- Organized orientation sessions for new hires and provided them with onboarding information.
- Handled employee discipline and termination to address policy infractions.
- Maintained employee records in accordance with company policy and applicable legal requirements.
Accounts Payable Clerk
PruittHealth
Durham, NC
06.2019 - 11.2022
- Assessed data and information to check entries, calculations and billing codes for accuracy.
- Processed invoices and payments in accordance with company policies and procedures.
- Worked with purchasing group to resolve purchase order matching issues.
Administrative Assistant
PruittHealth
Durham, NC
02.2016 - 06.2019
- Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
- Managed incoming calls while providing information or transferring callers to appropriate personnel.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
Admissions Coordinator
Alamance Healthcare Center
Burlington, NC
Education
GED -
Vance-Granville Community College
Henderson, NC04-1999
Some College (No Degree) - Practical Nursing
ECPI University
Raleigh, NCSkills
- Business operations management
- Business recordkeeping
- Document management
- Payroll processing
- Expense reporting
- Scheduling and calendar management
- Workflow planning
- Office administration
- Employee onboarding
- Electronic medical records (EMR) systems
- Vendor engagement
- Credit and collections
- Human resources
Timeline
Admissions Coordinator
Alamance Healthcare Center
05.2025 - Current
Business Office Manager
PruittHealth
11.2022 - 05.2025
Human Resources Manager
PruittHealth
06.2019 - 11.2022
Accounts Payable Clerk
PruittHealth
06.2019 - 11.2022
Administrative Assistant
PruittHealth
02.2016 - 06.2019
Admissions Coordinator
Alamance Healthcare Center
GED -
Vance-Granville Community College
Some College (No Degree) - Practical Nursing
ECPI University