TIFFANY GRAY
McDonough,GA
Summary
Hard working professional with sixteen years experience defusing high pressure situations with successful conflict resolution skills.
Overview
18
18
years of professional experience
Work History
Correction Officer
NYC Department Of Corrections
New York, NY
05.2014 - 12.2021
- Effectively interacted with staff, offenders, visitors and public to maintain security within facility.
- Maintained safety and security of staff and public by applying defensive techniques and physical restraints.
- Supervised inmates during all activities and transfers to monitor compliance and implement corrective actions.
- Monitored radio transmissions between staff to respond immediately to directions and emergencies.
- Generated progress notes
Case Manager
The Lodge Victim Response
Miami , FL
01.2012 - 05.2014
- Implemented independent living plan for assigned families
- Assisted with budget planning and identified needs and obligations
- Provided safety planning and crisis intervention
- Conducted Outreach to survivors of domestic violence to assess their emotional and practical needs
- Documented progress notes
- Acted as a domestic violence liaison
Associate Counselor
URI/Urban Women Safe Haven
Brooklyn, NY
05.2004 - 01.2012
- Advocated on behalf of program participants to ensure they received services
- Conducted trainings for newly employed associates
- Conducted client safety plan
- Provided outside agency referrals
Education
Bachelor of Science - Social Sciences
York College of The City University of New York
Jamaica, NYSkills
- Operating Systems (Microsoft, Windows, Mac OS)
- Crisis Intervention
- Spread Sheets (Excel, Google)
Timeline
Correction Officer
NYC Department Of Corrections
05.2014 - 12.2021
Case Manager
The Lodge Victim Response
01.2012 - 05.2014
Associate Counselor
URI/Urban Women Safe Haven
05.2004 - 01.2012
Bachelor of Science - Social Sciences
York College of The City University of New York
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