Tiffany Green-Smith
Pelion,SC
Summary
Highly organized and reliable Secretarial Assistant with experience in managing administrative tasks including correspondence, meeting coordination, and travel arrangements. Strengths include strong written and verbal communication skills, confidentiality management, and multi-tasking abilities. Previous work demonstrates ability to efficiently support top-level executives while maintaining professionalism and discretion.
Overview
22
22
years of professional experience
Work History
Waitress
The Farmhouse Grill
Lexington, SC
02.2024 - Current
- Took orders for food and drinks and delivered them to guests.
- Adhered to all health codes set forth by local authorities regarding food preparation and storage.
- Provided accurate change for cash transactions using a cash register system.
- Participated in team meetings to discuss new menu items or changes in policy.
- Greeted customers and provided menus.
- Enforced safety guidelines for employees and patrons of the restaurant.
- Checked back with customers throughout meal service to ensure satisfaction.
- Communicated daily specials to customers.
- Maintained a clean work station by restocking supplies, wiping down counters.
- Processed payments accurately using cash registers or POS systems.
- Assisted other wait staff members in times of heavy customer traffic.
- Organized take-out orders efficiently according to customer requests.
- Provided excellent customer service by addressing any complaints or concerns promptly.
Delivery Driver
DoorDash
Lexington, SC
01.2021 - 01.2024
- Communicated regularly with dispatch regarding any delays or issues encountered on routes.
- Inspected delivery vehicle to ensure optimal safety and performance prior to each trip.
- Loaded, secured, and unloaded cargo in a safe and timely manner.
- Received daily delivery instructions and route assignments from dispatch.
- Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
Office Administrator
Quanta Telecommunication Services
Columbia, SC
05.2018 - 01.2020
- Maintained supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies.
- Performed clerical duties such as photocopying, faxing and scanning documents.
- Organized meetings, conferences, travel arrangements and other events as required.
- Reviewed employee time sheets for accuracy prior to submission for payroll processing.
- Composed correspondence such as letters, emails, memos, reports and other documents.
- Managed travel arrangements for employees including flight bookings, hotel reservations and car rental services.
- Coordinated meetings, conferences and travel arrangements for staff members.
- Processed invoices on a timely basis according to established procedures.
- Greeted visitors warmly, handled inquiries and provided general information about the company.
- Provided assistance with the planning of events such as staff meetings or conferences.
- Organized and maintained filing systems, including electronic databases and records.
- Answered incoming calls in a professional manner, directed callers to appropriate personnel or department, or took messages as needed.
- Scheduled appointments for senior management team members using Outlook calendar system.
- Maintained customer confidence and protected operations by keeping information confidential.
- Ordered office furniture when necessary following approval from management team.
- Coordinated and managed daily administrative operations of the office.
- Greeted visitors warmly upon arrival at the office premises.
- Supported Human Resources activities by maintaining personnel files in accordance with legal requirements.
- Monitored office equipment maintenance contracts ensuring all equipment is serviced regularly according to manufacturer's guidelines.
- Replenished office supplies, placing new orders for restocking to maintain inventory.
- Processed financial documents, contracts, expense reports and invoices.
- Filtered emails based on importance and escalated issues to leadership.
- Created memos, letters and other documents, fostering internal and external communication.
- Explained company personnel policies, benefits and procedures to employees or job applicants.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Created and managed budgets for travel, training, and team-building activities.
- Interviewed prospective employees and provided input to HR on hiring decisions.
New Construction Cleaner Supervisor
JPeavy Cleaning Services
Swansea, SC
02.2009 - 05.2018
- Swept and mopped hardwood floors, removed debris from construction site.
- Vacuumed carpets to remove dirt and debris.
- Maintained equipment in good working order; reported any malfunctions immediately.
- Sanitized restrooms including sinks, toilets, showers and tubs, countertops and floors.
- Dusted furniture, light fixtures, window sills, baseboards and other surfaces.
- Followed all health and safety standards while performing duties.
- Scrubbed tile grout lines in bathrooms using a brush or toothbrush to ensure cleanliness.
- Removed stickers from windows and doors.
Office Administrative Assistant
O'neal Green Construction
Pelion, SC
06.2002 - 01.2009
- Answered incoming calls in a timely manner and directed them appropriately.
- Processed incoming invoices for payment in a timely manner.
- Created expense reports, tracked invoices, and processed payments.
- Set up new hire paperwork according to company standards.
- Responded promptly to customer inquiries via email or phone.
- Maintained confidentiality of sensitive data in accordance with company policies.
- Updated contact lists regularly with current employee information.
- Prepared documents such as correspondence, presentations, spreadsheets, reports and other materials using Microsoft Office applications.
- Assisted with scheduling meetings and appointments for the office staff.
- Developed forms and procedures to improve workflow efficiency.
- Performed administrative duties such as photocopying, faxing documents and mailing packages.
- Ordered supplies and maintained an inventory of office equipment.
Education
High School Diploma -
Pelion High School
Pelion, SC06-2002
Nail Tech -
Kenneth Shuler School of Cosmetology And Nail Design
Columbia, SCCosmetologist -
Lacy Cosmetology School
Aiken, SCCNA/Phlebotomy -
Aiken Technical College
Graniteville, SCSkills
- Menu Recommendations
- Customer Service
- Safe Food Handling
- Guest Relations Management
- Order Accuracy
- Upselling
Timeline
Waitress
The Farmhouse Grill
02.2024 - Current
Delivery Driver
DoorDash
01.2021 - 01.2024
Office Administrator
Quanta Telecommunication Services
05.2018 - 01.2020
New Construction Cleaner Supervisor
JPeavy Cleaning Services
02.2009 - 05.2018
Office Administrative Assistant
O'neal Green Construction
06.2002 - 01.2009
High School Diploma -
Pelion High School
Nail Tech -
Kenneth Shuler School of Cosmetology And Nail Design
Cosmetologist -
Lacy Cosmetology School
CNA/Phlebotomy -
Aiken Technical College
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