Summary
Overview
Work History
Education
Skills
Timeline
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Tiffany Gregg

Hawthorne,CA

Summary

Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks,project management and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.

Overview

24
24
years of professional experience

Work History

Administrative Assistant

My Kreative Tutor
Los Angeles, CA
06.2018 - Current
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Created and maintained databases to track and record customer data.
  • Scheduled office meetings and client appointments for staff teams.
  • Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
  • Self-motivated, with a strong sense of personal responsibility.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Excellent communication skills, both verbal and written.

Direct Support Professional

Inclusion Specialized Programs
01.2020 - 12.2022
  • Assisted disabled clients to support independence and well-being.
  • Administered medication as directed by physician.
  • Maintained clean, safe, and well-organized patient environment.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
  • Encouraged and supported clients to participate in recreational and leisure activities to promote social interactions and reduce loneliness.
  • Updated patient files with current vitals, behaviors, and other data relevant to treatment planning.

Activity Aide

College Hospital
12.2016 - 04.2019
  • Documented daily activities and intake in nursing notes, care plans and communication books to fulfill state requirements.
  • Encouraged full participation in activities from over 65+ attendees, which helped drive excitement.
  • Visited with residents to enhance sensory stimulation and reality orientation and meet individual needs as outlined in activity care plan.
  • Explained rules for games so all parties understood how to take part in entertainment.

BEHAVIOR THERAPIST

GOALS FOR AUTISM
12.2014 - 11.2015
  • Documented client behavior and interventions attempted and collected and reported data using approved format, methods and forms.
  • Collaborated with treatment team to determine obstacles to success, assess client needs and develop treatment plan.
  • Briefed family members on client condition, furnished community resources and recommended strategies to implement at home to promote consistency.
  • Implemented exercises to enhance client emotional and physical well-being and improve functional skills.

English Tutor

Rothem Education Center
06.2011 - 12.2014
  • Primarily supported Founder by scheduling one-on-one tutoring session to school aged students from Pre-K to 12th Grade
  • Developed student confidence through positive reinforcement strategies.
  • Improved students' written and verbal English skills through personalized learning programs.
  • Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
  • Tutored students to develop deeper comprehension of English course materials and better understanding of assignments to improve academic success.

Office Assistant

DR. VICTORIA PATERNO (PEDIATRICS)
08.1999 - 06.2006
  • Maintained office supplies inventory by checking stock and ordering new supplies as needed
  • Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
  • Coordinated front office duties, including customer service, patient scheduling and billing
  • Received, recorded and addressed incoming and outgoing communication via telephone and email.
  • Completed clerical tasks such as filing, copying, and distributing mail.

Education

Associate of Arts -

West Los Angeles College
Culver City, CA
06.2005

High School Diploma -

Palisades Charter High School
Pacific Palisades, CA
06.1999

Skills

  • Patient Assessments
  • Care plan assessment
  • Office administration
  • Meeting minutes
  • Project Management

Timeline

Direct Support Professional

Inclusion Specialized Programs
01.2020 - 12.2022

Administrative Assistant

My Kreative Tutor
06.2018 - Current

Activity Aide

College Hospital
12.2016 - 04.2019

BEHAVIOR THERAPIST

GOALS FOR AUTISM
12.2014 - 11.2015

English Tutor

Rothem Education Center
06.2011 - 12.2014

Office Assistant

DR. VICTORIA PATERNO (PEDIATRICS)
08.1999 - 06.2006

Associate of Arts -

West Los Angeles College

High School Diploma -

Palisades Charter High School
Tiffany Gregg