Tiffany Guardado
Snellville,Georgia
Summary
Dynamic server with a proven track record at Chili's Bar and Grill, enhancing guest experiences through exceptional customer service and strong work ethic. Skilled in cash handling and guest engagement, I significantly increased sales by upselling. Known for seamless team collaboration and quality control, I excel in high-volume settings, ensuring customer satisfaction and repeat business.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
2
2
years of professional experience
Work History
Server
Sway
11.2024 - Current
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Server
Mikata
02.2024 - 05.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Server, Hostess, to Go, Food Runner, QA/expo
Chili's Bar and Grill
06.2022 - 07.2023
- Increased sales significantly by upselling higher-end products to customers.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Education
High School Diploma -
Duluth High School
Duluth, GA05-2022
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Team collaboration
- Quality control
- Performance improvement
- Task prioritization
- Foreign language proficiency
Accomplishments
When running cross country in high school, I won the Coach's Award for being a leader to my team and encouraging new runners to join the team while also giving them advice and insight on how to improve personal record times. I also won a scholarship award my senior year for running all four years of high school and for being a role model throughout the years to all my teammates.
Languages
Spanish
Native or Bilingual
Timeline
Server
Sway
11.2024 - Current
Server
Mikata
02.2024 - 05.2024
Server, Hostess, to Go, Food Runner, QA/expo
Chili's Bar and Grill
06.2022 - 07.2023
High School Diploma -
Duluth High School
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