Tiffany Guillory
Summary
Forward-thinking professional offering more than 20 years of experience working in demanding, deadline-driven environments. Set priorities and handle a wide variety of task. Detailed Oriented,and organized,self motivated and capable of working in a fast paced environment
Overview
19
19
years of professional experience
Work History
FIELD SERVICE REP
RICOH
HOUSTON, TEXAS
01.2021 - Current
- Worked with diverse types of weather and ground conditions.
- Tended to machines, troubleshot malfunctions and completed basic daily functions
- Demonstrated to customers proper methods for everyday operations
- Document Imaging and high volume faxing
- Maintain conference rooms
- Scanning and covering receptionist when needed
- Fleet Management
SITE MANAGER 1
Ricoh Americas Corporation/Kroger
SHENANDOAH, TEXAS
01.2018 - 12.2020
- Interviewed, hired and trained new workers.
- Maintained records and logs of work performed and materials and equipment used.
- Resolved issues between employees and customers using company policies.
- Oversaw employee attendance record, handled payroll and ordered new materials for sites.
- Managed two employees
- Month End Billing
- Fleet Mentoring Machines
- .Digital Printing,Cutting,Binding
- Daily Fedex Shipping and Receiving
- Ordering Supplies
Supervisor of Print Center
Ricoh Americas Corporation/Harris Health
Houston, Texas
01.2013 - 12.2017
- Operated copiers and printers, trimmed stock to special sizes, and bound booklets using spiral or saddle-stitch techniques to complete customer job requests.
- Created customized options and solutions to meet customer unique copy and printing needs.
- Performed maintenance to keep equipment in optimal working condition.
- Offered bindery and finishing services to enhance printing jobs and prepare polished marketing materials.
- Answered phone calls to provide prompt and courteous answers to questions and encourage customer store visits.
- Month End Billing
Mailroom Supervisor
Ricoh Americas Corporation/Talisman Energy
The Woodlands, TX
02.2009 - 01.2013
- Identified major problems when mailroom equipment malfunctioned and contacted Ricoh for assistance.
- Coordinated mailroom team's workflow, delegating tasks to all employees.
- Diagnosed machinery issues, which included paper jams and handled basic maintenance tasks.
- Verified proper distribution of incoming mail to correct individuals and departments.
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
- Month End Billing
Site Manager 1 Print Center
Ricoh Americas Corporation/Katy ISD
KATY, TX
03.2007 - 01.2009
- Interviewed, hired and trained new workers.
- Maintained records and logs of work performed and materials and equipment used.
- Resolved issues between employees and customers using company policies.
- Oversaw employee attendance record, handled payroll and ordered new materials for sites.
- Billing
- Managed 40 plus employees
Mailroom Supervisor
Ricoh Americas Corporation/Hay's McConn
Houston, TX
07.2003 - 02.2007
- Operated copiers and printers, trimmed stock to special sizes, and bound booklets using spiral or saddle-stitch techniques to complete customer job requests.
- Created customized options and solutions to meet customer unique copy and printing needs.
- Answered phone calls to provide prompt and courteous answers to question
- Mail,Faxing
- Month End Billing
- Court Runs
Education
No Degree - Business
Houston Community College
Houston, TXHigh School Diploma -
Jesse H Jones High School
MLK05.1990
Skills
- Business Operations
- Sales Methods
- Reading Comprehension
- Budget Inventory Management
- Customer Care
- Operational Efficiency
- Customer Retention
- Telephone Support
Timeline
FIELD SERVICE REP
RICOH
01.2021 - Current
SITE MANAGER 1
Ricoh Americas Corporation/Kroger
01.2018 - 12.2020
Supervisor of Print Center
Ricoh Americas Corporation/Harris Health
01.2013 - 12.2017
Mailroom Supervisor
Ricoh Americas Corporation/Talisman Energy
02.2009 - 01.2013
Site Manager 1 Print Center
Ricoh Americas Corporation/Katy ISD
03.2007 - 01.2009
Mailroom Supervisor
Ricoh Americas Corporation/Hay's McConn
07.2003 - 02.2007
No Degree - Business
Houston Community College
High School Diploma -
Jesse H Jones High School
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