Summary
Overview
Work History
Education
Skills
Timeline
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TIFFANY GUNNELL

Denton,Texas

Summary

Focused student with knowledge of customer service, data entry, and records management. Aiming to leverage abilities to successfully fill the vacancy on the team. Frequently praised as detail-oriented by peers, Can be relied upon to help the team achieve its goals.

Overview

3
3
years of professional experience

Work History

Style Consultant

Target
09.2022 - Current
  • Used customer, product and procedural knowledge to handle complex client transactions
  • Monitored all marketing and advertising for desired results.
  • Used resources and innovative technologies to optimize client experience
  • Provided continuous training and developmental opportunities to help employees achieve company and personal goals
  • Orchestrated administrative activities directly related to making products or providing services
  • Resolved issues, escalating major conflicts and concerns to appropriate personnel
  • Interacted kindly with guests, offering assistance and support.
  • Evaluated negative situations and took alternate courses of action to avoid conflict
  • Greeted customers upon arrival and provided assistance with check- in
  • Solved problems and resolved conflicts for team members and customers
  • Oversaw day-to-day store operations to foster efficient and profitable operations
  • Stocked and organized products in storage spaces and retail shelves.

Center Manager

Code Ninjas
01.2022 - 02.2023
  • Interacted kindly with guests, offering assistance and support.
  • Evaluated negative situations and took alternate courses of action to avoid conflict
  • Used computer and database systems to verify information, process purchases and make notes
  • Greeted customers upon arrival and provided assistance with check- in
  • Resolved guest issues with creative solutions, escalating major concerns to management
  • Utilized extensive knowledge of rates, packages and special promotions to drive sales
  • Generated computerized customer bills and processed customer payments
  • Handled cash, credit and debit card transactions accurately.
  • Recorded guest comments and complaints, referred customers to managers as necessary
  • Cleaned and maintained lobby and common areas, such as restocking supplies and watering plants.

Front Desk Staff Member

Aqua-Tots Swim School
06.2020 - 02.2021
  • Assisted customers with product selection to ensure customer satisfaction
  • Used product knowledge for handling objections.
  • Greeted and escorted customers to product racks and shelves to assist with finding merchandise
  • Liaised with management to communicate customer feedback and recommendations
  • Promoted benefits of store credit cards or customer loyalty programs to encourage repeat business
  • Introduced promotions and sale opportunities, enticing customers.
  • Performed cleaning tasks, keeping store neat and organized.
  • Engaged with guests to understand and anticipate customer service needs
  • Answered customer inquiries or explain cost, availability, policies and procedures of facilities
  • Unloaded store merchandise and arranged products in display areas.
  • Answered customer inquiries regarding available products and services.

Education

Bachelor Of Science (B.S - Psychology

University of North Texas
Denton, Texas
05.2024

Associate of Arts -

Tarrant County College
Hurst, TX
05.2021

Skills

  • Customer Loyalty
  • Guest Services
  • Cash Handling
  • Schedule Coordination
  • Multitasking Strengths
  • Critical Thinking

Timeline

Style Consultant

Target
09.2022 - Current

Center Manager

Code Ninjas
01.2022 - 02.2023

Front Desk Staff Member

Aqua-Tots Swim School
06.2020 - 02.2021

Bachelor Of Science (B.S - Psychology

University of North Texas

Associate of Arts -

Tarrant County College

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TIFFANY GUNNELL